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Posted on Apr 7, 2026
Guest User
We had the worst check in experience at this hotel, compared to all the other hotels we've stayed in for 20 days in China so far. The staff realised I'm not Chinese but insisted that I had to write the names of the cities and other information on the registration form in Chinese. I told them the information through Google translate and they looked at me dumbfounded. They didn't even make an effort to use a translator on their phone. They kept repeating the same question in Chinese and I told them I don't know. This went on for about 15 minutes. I was getting frustrated after a 420km ride but they just laughed with each other, instead of trying to make the process quicker and easier for them and us. They kept asking which city we entered China from and I showed them the entry stamp on my passport, they FINALLY READ IT PROBABLY, it was in Chinese. They all just looked at each other and laughed. It is very unprofessional. The room was clean.
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Price per night fromPHP 1,514
Posted on Jul 11, 2026
HuanggegezhuFacilities: Comprehensive. The entire four-story building is quiet with a direct-access elevator.
Cleanliness: Clean and odor-free.
Environment: Great, cozy, elegant, and comfortable, with fast Wi-Fi.
Service: The attitude was amazing! So warm and sincere, it almost made me, an outsider, feel embarrassed.
There are many old-brand restaurants nearby, including Hunan, Xinjiang, Sichuan cuisine, and barbecue. Ablamiti Jiang's naan is very famous, with queues every day. The Jiang Xiaoyu Clay Pot Hotpot & BBQ in the nearby snack street is the best – highly recommend trying it!
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Price per night fromPHP 930
Posted on Sep 25, 2024|Advanced Video Of Big Bed Room
Guest User
Airport pick-up and high-speed rail station pick-up and drop-off services: You can book the airport pick-up and drop-off service in advance, which is very good
Heart-warming late night snack: It was already 9pm when we arrived at the hotel, so we missed dinner time. Yogurt and bread were given when checking in, which was very considerate.
Service: The ladies at the front desk were very nice. I was afraid that I would not be able to return to the hotel when the check-out time came, so I left my room card at the front desk and delayed my check-out.
Facilities: The audio-visual king-size bed room you booked can also be used to project and watch movies, which is very good if you are a member.
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Price per night fromPHP 1,294
Posted on Apr 23, 2026
Guest User
Facilities: Very comprehensive.
Cleanliness: Very clean, the cleaning staff were very prompt.
Environment: Soundproofing was decent.
Service: The front desk staff member was genuinely, genuinely, incredibly enthusiastic! He even upgraded our room type, thoughtfully informed us about the late-night snack service and breakfast location, and even came to our room to remind us about the late-night snack. He also brought us a fruit platter – truly, truly enthusiastic! 😁😁😁 Also, because of a team-building event, I got a bit drunk. When I was going upstairs, the security guard kindly asked if I could find my room, which felt really heartwarming. The next day, after going out to buy something, I came back to find the room spotlessly cleaned by the cleaning staff. All our belongings were neatly arranged, all the disposable amenities were replaced with new ones, and all the rubbish was taken away.
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Price per night fromPHP 1,064
Posted on May 18, 2024
VST
We would highly recommend this hotel, Tian ma hotel for those visiting Hami, Xinjiang. Tian Ma hotel is just about 700m / 10 minutes walk from Hami Railway station. The design of the room makes it practical and comfortable to stay in. The bedroom and the bathroom & toilet area is partitioned by a wall with sensor lights. The breakfast is also reasonably good for the price we paid. It was 198 yuan per night when we stayed there in May 2024.
The room is very clean and the water pressure in the shower is strong. There's also washing machines available for self-service laundry on the 2nd floor.
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Price per night fromPHP 1,390
Posted on Sep 23, 2026|2-bed Room
Guest UserFacilities: The hotel facilities are quite complete, and there's plenty of hot water. The smart speaker (Xiao Ai) is very convenient.
Hygiene: It's very clean; you can tell the bedding is changed for each new guest, making for a comfortable stay. The cleaning staff are very diligent. Staying in a clean hotel when you're away from home really puts your mind at ease.
Environment: The lobby gives off a grand impression as soon as you walk in. 😁 The room itself is also very nice and spacious. The hotel's location is super convenient; there's a supermarket and restaurants downstairs, and it's very close to the train station, just a short walk away.
Service: I have to say, the service at this hotel is truly excellent. The front desk staff are very gentle and always smiling. The cleaning staff upstairs also greet us proactively. The training is clearly very effective!
I really have to recommend this hotel. It's my first time writing such a detailed review for a hotel, but it truly deserves it. A big thumbs up to all the staff at this hotel! 👍🏻
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Price per night fromPHP 1,505
Posted on Jun 24, 2025|XingYue Standard Queen Room
Guest User
The hotel room in itself was fine. However, since I lost my European power plug to American-style flat-prong plug adapter in the train, I asked if they would have an adapter for. They said yes, wait a moment. After 40 minutes or so I went sightseeing in the town. Back in the hotel I asked again for the adapter, they said wait 10 minutes, nothing happened. I went for food and back at the hotel I asked again, they said sorry, initially gave me a wrong adapter, then finally a good one, that at first instance shortcut the power outlets. Then it took almost 30 minutes to fix this. It just all took too long! Also, the room has automatic curtains, and I really disliked it that the moment I entered the room, the curtains automatically opened. It didn't remember my prefered settings, quite annoying.
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Price per night fromPHP 1,275
Posted on Nov 15, 2023|Light Enjoyment Exquisite Double Bed Room (Down Comforter, Humidifier, Mini Refrigerator)
Guest UserIt's as good as ever. This is the third time I've stayed here. I really like their breakfast and the service from the ladies! Especially the breakfast is worth recommending. There are many varieties and balanced nutrition. Although there is less meat, there are many varieties and plenty of eggs and milk. Their milk is fresh milk from Xinjiang, delicious!
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Price per night fromPHP 1,179
Posted on Jun 5, 2025|Dahai Road Superior Twin Room - Light Sleep + Zero Pressure Mattress + Whole House Heating
QibukuaideayiFacilities: Complete facilities, central air conditioning in the room, accurate temperature control, Xiaodu Xiaodu voice, and washing machine, very friendly for long-distance travelers.
Hygiene: Clean and tidy, comfortable bedding, complete bathroom items, and good soap.
Environment: The hotel is located next to the national highway, an independent building. Entering the lobby feels like hanging stars, and the room is even more surprising. It is great to stay in such a hotel for more than 100!
Service: The front desk is enthusiastic. Since I came back late from the sea road, I called the front desk and they were very patient and said it didn’t matter. I had fun and came back. When I arrived at the hotel, the room was already reserved and the check-in was very fast.
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Price per night fromPHP 872
Posted on Oct 24, 2025
Guest User
Decent affordable hotel suitable for foreigners.
Staff were very friendly although they could not speak English.
Only downside is that it is a bit far from the train station and historic sites in the city.
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Price per night fromPHP 901