Hotels with WiFi in Capital

The location is slightly off downtown; if you have a car, it's not a problem. Street parking is fine; you can pay $19 for a night. The flat is huge for two people. The facilities are in good condition. There are two Dyson fans, one in the living room and another in the bedroom. We were here in the summer, but the temperature at night was around 12-14. It's good not to have AC in the room, and the room still feels cool enough with the balcony door and the bottom windows opened in the bedroom and the living room, even without turning on the fans. There are washing machines with a drying function in the room, which are free to use, but you must bring your detergents or buy them at the front desk. I liked the living environment and the fresh air here. As it's off the main road, I enjoyed the silent evening without traffic noise.

The location is super convenient, the environment is clean and hygienic, and the room is very comfortable. The hotel exterior is also beautiful. I will definitely recommend this hotel to my friends, and I will book here again next time.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

The best place to stay in Victoria. Clean, very accommodating and friendly staff. Distance-wise, it's close to the beautiful attractions and destinations. Just a walking distance if you love walking. Would definitely recommend.

This hotel is in a great location making it easy to explore Beacon Hill, the inner harbour, Government Street and all the other sights of Victoria. Staff were friendly and knowledgeable and the bedrooms were clean and comfortable. Leisure facilities were also of a high standard. 

The location is close to the airport and pier, making it easy to catch your trip the next day There is only one elevator in the entire hotel. It is very difficult to wait for a seat to get in and out during the morning rush hour. It is especially difficult to take the stairs when checking out with luggage. The overall environment is good, but the elevator problem is

The room was spacious and the service was great! The hotel is in a great location for venturing downtown by foot. We parked in their underground parking while we were there. Even when we checked out, we were allowed to keep our car in the lot until 4pm (but confirm with the front desk just incase).

This is a good hotel . There was a little difficulty during our stay that was not hotels fault. The management professionally dealt with it. We were last minute guests for the staff?, after leaving a very ‘’poor’’ hotel very quickly. Friendly, atmosphere, if I am next in Victoria ?, the VIC will be where we will stay, , easy 5 minute drive. 1mile from downtown.

We had a pleasant stay at the Arbutus Inn and it was a good base for us to explore Victoria. We chose this hotel because it was affordable and parking was included. The hotel staff were super friendly and helpful throughout our stay. The room was well equipped with air conditioning, mini fridge, microwave, coffee machine, and very good lighting. The beds were comfy and the room was mostly quiet during our stay. The bathroom was good and the provided shampoo, body lotion and bar soap for the shower. They do not provide daily housekeeping here but you can pick up more things or put in requests at the front desk. We feel extra attention should be given to the AC unit, mini fridge and shelving for cleaning. The location for the hotel was good. There is a good diner across the street and some decent restaurants nearby. It is a 20 minute walk to Chinatown and 30 minutes to the inner harbour area which are both worth exploring. There are a couple of bus stops nearby which can get you to other areas of the city too. We drove and felt it was easy to get into and out of this area. National car rentals operates an office here as well if you need to rent a car.

Great hotel great location ,stopped here many times ,parking is now better but still costs you $20 day but it is downtown ,heating in room very poor ,had to ask for additional heater .this room also had large windows with a view to the ocean which was great ,but heat loss from windows with a small portable radiator was not sufficient ,but luckily this room had an open fireplace ,so I sublimated the heat by making a nice fire ,may be a good idea for the hotel to offer to sell the logs rather than me going out to a hardware store to buy them