Pickalbatros Citadel Resort Sahl Hasheesh is ideally located in the heart of Sahl Hasheesh, just a one-minute drive from the Red Sea and five minutes from Old Town Sahl Hasheesh. This beachfront resort is approximately 29.9 km from Hurghada Marina and 5.5 km from Makadi Bay Beach, offering guests both tranquility and easy access to nearby attractions.
Please note that stays on 31st December include the New Year’s Eve Gala Dinner as part of the room rate.
Guests can unwind in one of the resort’s four outdoor swimming pools or maintain their routine at the fully equipped fitness center. Additional amenities include complimentary Wi-Fi throughout the property, concierge services, and on-site gift shops.
The resort features an impressive culinary offering with six restaurants and a café, serving a variety of international and local cuisines. Guests may also enjoy refreshing beverages at the poolside bar or in one of the five bars and lounges. A complimentary grab-and-go breakfast is available daily from 6:30 AM to 9:30 AM.
For added convenience, the resort provides dry cleaning and laundry services, a 24-hour front desk, and luggage storage. Airport round-trip shuttle services are available at an additional charge, while free self-parking is offered on site.
Each of the 514 air-conditioned rooms is designed for comfort and relaxation, featuring a minibar, LED television, complimentary Wi-Fi, and a private bathroom with shower, hairdryer, and free toiletries. Rooms also include a telephone, in-room safe, and a separate seating area for added comfort.
"Chose the Castle Hotel and wasn't disappointed—it's truly beautiful.
Check-in experience:
1. Regarding the frequently mentioned room allocation issue:
I booked a two-night sea-view room, but was initially given a harbor-view room in building #2. When I requested a change, they said nothing was available, so Trip.com compensated me with part of the price difference. Later that evening, I spoke with a different front desk agent who, with a very pleasant attitude, offered to help coordinate a change for the next day. I ended up choosing building #3, which is by the pool, over building #5. The location is very convenient.
Tips: Buildings #3, #4, and #5 all offer good views. Building #3 is close to the pool and restaurant, with 90% European and American guests, giving it a more resort-like atmosphere. Building #5 is often recommended on Xiaohongshu, so it tends to have more Chinese guests.
2. Regarding the overall experience:
🏝️: The entire hotel feels like a giant cruise ship. You don't need to leave the hotel, yet you can still walk 20,000 steps a day, with breakfast, lunch, dinner, afternoon tea, and evening shows always available. You can swim in the pool or at the beach, then grab a cocktail and relax on a sun lounger.
🍽️: The food is decent, but might not suit traditional 'Chinese palates.' The best part was the freshly baked croissants with chocolate sauce for breakfast, paired with coffee, while sitting at a sea-view spot. You could clearly see fish in the ocean even ten meters away.
🛏️: The room facilities are good—not brand new but clean and comfortable. The bedding is excellent (finally no pilling!), and I slept very well.
Service: All the staff I encountered were very friendly! Most people I passed on the way would smile and greet me.
Overall, I highly recommend it!
It's a good idea to communicate your room preferences in advance when checking in."