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I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel. One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself. Great Wifi speed too as I was able to complete a little bit of work from Room no.1. My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about ”servant leadership”. A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles. THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :) I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.

Near to the brighton beach, only that the car is not able to park in front of my room and my room was arrange to be upstair where the is no lift available. Highett street near this hotel are perfect to stroll around and explore, nice food, nice cafe.

Comfortable rooms, prime location and delicious breakfast made our stay unforgettable. Friendly staff, spotless cleanliness and excellent amenities. Highly recommended.

1. **Cleanliness:** The room was quite clean, basically spotless, making for a very comfortable stay. 2. **Environment:** The overall environment is excellent. There's a laundry room, and a separate restroom on the first floor that guests can use even after checking out. The location is also fantastic – just a short walk from Southern Cross Station, with a tram stop nearby. It's only a three or four stop ride to Flinders Street Station. 3. **Service:** The service was decent. I didn't encounter any Chinese-speaking staff, but basic English was sufficient. 4. **Facilities:** Everything else was great, except for the showerhead. The water pressure was very low, and it was a rainfall-style shower with a wide spray angle. For women under 180cm, it's hard to reach the water when it's initially strong, and by the time it reaches you, it's barely a drizzle. It made showering quite uncomfortable.

This hotel was a fantastic experience! They offer free airport pick-up and drop-off, and the front desk even has Chinese-speaking staff. The room was clean, tidy, and very comfortable. The bathroom has a heat lamp, which was great for showering – so warm and cozy! The restaurant's food was delicious. I didn't get to try breakfast because of my flight, but I had dinner on the day I checked in, and it was really good. The surrounding area is also very nice. Overall, it was a great experience, and I highly recommend this hotel! Also, Trip.com's service is truly excellent; they helped me contact the hotel for airport pick-up. It's so convenient to book hotels through Trip.com.

Well maintained clean n tidy property if you wish to stay for a day or two while on trips. Few items like water, milk, any juice to keep in the fridge is appreciated.

I really enjoyed my stay at this hostel. The location was great, the facilities were clean and comfortable, and the atmosphere was friendly. The staff were helpful and welcoming throughout my stay. I would definitely recommend it to other travelers.

The room was decent, but for some reason, there was a wet towel in the mini-fridge. Didn't housekeeping notice that? The Wi-Fi signal in the room was also very poor. When I checked in, the room key was just tucked into a scrap piece of paper, not a proper key card sleeve, so I had no idea how to connect to the Wi-Fi. The internal parking lot is quite spacious, but after 7 PM, it's virtually impossible to find a spot, and you have to park on the street. Luckily, they don't ticket there. What's more, an Indian woman actually knocked on my door one night asking if I had bought furniture and needed help moving it! And they didn't even provide complimentary drinking water in the room. The hotel itself is an old building with a lot of history, and the air conditioner remote control must be at least 30 years old. The pros are that there's a Chinese-speaking staff member at the front desk, and it's located near Box Hill, which is predominantly Chinese, almost like a Chinatown. Many restaurants are still open from 10-11 PM, truly showcasing the hard work of the Chinese community. Plus, the prices are reasonable, and the food tastes great. The roast pork at Xiaofang Yayuan, in particular, is as good as what you'd find in Hong Kong, even better than in Shanghai.

The hotel is very good, the environment is very clean and very comfortable. There are two railway stations nearby (10-15 minutes walk). It is also close to Monash University. There are also Chinese restaurants and supermarkets near the train station. There are also many parking spaces. Good place to stay in school (the family room is very spacious and the toilet is good)

This hotel was a great help during my trip to Melbourne! Thank you very much. I think it's very affordable and good. I'd love to stay here again.