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Posted on May 30, 2026
Guest UserI had a very enjoyable stay at this hotel during my visit to Kathmandu.
The property is beautiful and full of character, making it an excellent choice for travelers who appreciate traditional Nepali architecture and culture. The hotel has done a wonderful job preserving its heritage charm, creating a peaceful and authentic atmosphere that feels very different from a typical modern hotel.
As an eco-friendly property, the hotel does not provide air conditioning or a refrigerator in the rooms. However, I did not find this to be an issue at all, as the weather was pleasant and comfortable throughout my stay.
The staff were outstanding. Everyone was warm, friendly, and genuinely helpful, always greeting guests with a smile and making me feel welcome from check-in to check-out.
Breakfast was simple and fairly standard, without a huge variety of choices, but everything was fresh and enjoyable. The yogurt, in particular, was excellent and definitely worth trying.
There was only one minor issue in my room: the ceiling fan seemed to run at the same speed regardless of the setting, so even the lowest level felt quite strong. I never mentioned it to the front desk because it was not a major inconvenience.
The biggest area for improvement would be the Wi-Fi connection. Unfortunately, the signal was quite weak and unreliable, especially for anyone who needs a stable internet connection for work or communication.
Despite that, I thoroughly enjoyed my stay. The beautiful traditional design, eco-conscious concept, relaxing atmosphere, and exceptional hospitality more than made up for the small inconveniences. I would happily recommend this hotel to anyone looking for an authentic Nepali experience in
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Price per night fromAED 151
Posted on May 3, 2026|Aarya Deluxe Family Room
NenanMy flight arrived in Kathmandu at 10 PM, and immigration took forever, so I didn't get out of the airport until almost 11 PM. I had emailed the hotel in advance to request an airport pick-up. I honestly thought no one would be there given how late it was and the lack of a contact number, but I saw my name card among the crowd waiting for cars at the exit. As a first-time visitor, this was such a pleasant and heartwarming surprise!
The car took me to the hotel, which is located in the bustling, central Thamel area. Right downstairs, there's a 'Chengdu Skewers' restaurant. The hotel itself is one of the tallest buildings in the vicinity and boasts a glass-enclosed restaurant on the 12th-floor rooftop, with a pool and spa on the 11th floor – quite a bold design! Breakfast was good, and the service was attentive. The location is convenient; a rickshaw takes just 6 minutes to Durbar Square.
The room size was adequate, but I was a bit disappointed to only get a room on the 4th floor after requesting a high-floor room. Also, the bathroom had a strong, foul odor that permeated the room even with the bathroom door closed. This backflow smell seems to be related to the plumbing and hygiene and definitely needs improvement. Other than that, everything else was great!
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Price per night fromAED 238
Posted on Apr 3, 2026|Deluxe Double Room
Guest UserThis is a newly built hotel, and it's rare to find such clean bathrooms in Nepal. It's located in a quiet spot at the entrance of Thamel, right next to the Garden of Dreams. While it's a bit far from central areas like Durbar Square, it's a great place to stay if you're looking for peace and quiet at the hotel.
Since it seems brand new, the room was exceptionally clean. The bathroom was also spotless, so I felt very comfortable using it. The breakfast area on the 8th floor offered a lovely view.
The front desk staff were polite, but during breakfast, I noticed other guests were asked for their egg orders, whereas I wasn't (perhaps because I had already taken scrambled eggs). Also, coffee (other than instant) at breakfast was an extra charge.
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Price per night fromAED 185
Posted on Aug 13, 2026|Mixed Luxury Dormitory with AC (Hot & Cold Climate Control)
Guest UserThe hostel is located in the Thamel area, surrounded by restaurants, shops, bars, and nightclubs, making it super convenient to get around. The cleanliness of the hostel is decent, but they provide blankets, which probably aren't changed daily. However, the sheets and pillowcases seem to be changed regularly. The room has air conditioning and Wi-Fi, and there's hot water available. Overall, it's pretty good, especially for only eighteen bucks a night – you can't beat that value for money!
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Price per night fromAED 8
Posted on Apr 20, 2026
Deep1997
I had a wonderful 8-day stay at Mercure Kathmandu Sukedhara Heights and it truly felt like a home away from home.
From the moment I arrived, the service was warm, professional, and consistent throughout my stay. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was calm and welcoming—perfect for both relaxing and unwinding after a busy day.
A very special appreciation goes to the reception team, especially Alon and Shreesha. They went above and beyond to make sure I was comfortable, always greeting me with genuine warmth and taking care of any requests promptly and thoughtfully. Their kindness and attention to detail really made my experience stand out.
The hospitality here is exceptional, and it’s clear the team genuinely cares about their guests. I would definitely recommend this hotel and look forward to staying here again.
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Price per night fromAED 201
Posted on Dec 18, 2024|Deluxe Room
Guest UserI had the most wonderful experience at Lo Mustang in November 2024. I came to Nepal for a wedding and Anisha at the front desk went above and beyond. Customer service was 10/10. I got recommendations for tailoring, jewelry, dry cleaning, and local dresses with transportation. Deepika, front desk manager, was fantastic always making sure my needs were being met and that my stay was comfortable. The hotel is in the perfect location with great amenities. I initially chose this spot because of the beautiful traditional decor. It was beautiful in person with murals on each floor. Breakfast is fantastic with a roof top view. I booked a second time on my way back home because it was so great. I traveled solo and left with new friends.
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Price per night fromAED 232
Posted on Jun 7, 2026
Guest UserThe environment and hygiene conditions are good, quite decent for Kathmandu. If you have a late flight, you can pay extra to request a late check-out until 6 PM.
I'm giving the service a 2-star rating because of two front desk staff members.
Staff member A miscalculated the amount when I was paying the remaining balance plus breakfast (everyone, please pay attention to the numbers they write down, they might not always be correct). After I pointed it out, it took him a while to realize his mistake, and I almost overpaid by more than $10.
Staff member B kept asking me if I had paid on my last night, even after I told him that I had paid the full amount on my first day. I had to answer at least three times before I got visibly annoyed, and he probably finally checked the system and confirmed my payment before he stopped asking.
I was originally going to give a 1-star rating, but on the last day, after checking out, I was waiting for my ride in the lobby for a long time. The lobby manager kindly came out to ask about my situation and mentioned that next time I could request a late check-out, which brought my rating back up to 2 stars.
I hope they can update their front desk system, at least so they don't miscalculate numbers when settling bills, and so they can easily check payment status instead of repeatedly asking guests who have already paid.
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Price per night fromAED 239
Posted on Dec 16, 2025
Guest User
The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
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Price per night fromAED 100
Posted on Aug 4, 2023
Guest User
I stayed for 2 nights, it didn't feel safe for me as a solo woman traveller. One the first night around 11pm there were 3-4 men shouting and laughing and knocked my door. I was scared and called the reception. The phone wire was not connected to the phone, i have to hold it tight to the phone while i was speaking. It was a terrifying experience. When in emergency even the phone wasn't working! the receptionist took 30 min to for the men to calm down. The next day morning the receptionist told me they men moved out. But i saw them in the evening in the hotel. Didn't feel safe. Again, the men, shouting and aloud. Still i couldn't sleep there, awake whole two nights i stayed there, didn't feel safe. The place was clean. Location was good.
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Price per night fromAED 49
Posted on Oct 1, 2025|Standard Room
Aussie Helen
After several trips to Nepal, I finally decided to treat myself with a stay at the famous Kathmandu Guest House. So glad I did. So much peace, grace, charm and beauty .. and of course, the history!
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Price per night fromAED 103