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Posted on Aug 17, 2026|Superior Room
sherry_triplogThe hotel's location was great, close to the old town and within walking distance to the museum. There were also a few supermarkets nearby, which was convenient. The room was reasonably spacious, enough to open two suitcases. The kettle and refrigerator in the room were also a big help! The breakfast selection was quite extensive, and everything was delicious! I would definitely stay here again if I have the chance.
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Price per night fromSAR 521
Posted on Apr 5, 2026
DanielladdIf you are going to Bilbao, book here! It is located in the city center, and it is very convenient as there is a department store and a supermarket right in front!
It is a bit inconvenient that there is no parking lot, but it is clean and the staff are friendly!
I traveled with my dog, and I liked that they provided welcome gifts such as a bed and food bowls!
I recommend it!
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Price per night fromSAR 491
Posted on Sep 28, 2025
Simon
⭐️⭐️⭐️⭐️ Great Location, Cozy Room—Watch the Bed!
Vicci Consulado de Bilbao has a fantastic location—right in the heart of the city, with easy access to shops, restaurants, and public transport. It’s perfect for exploring Bilbao on foot.
The room itself was stylish and clean, though quite compact. If you’re traveling light, it’s fine, but space is definitely tight. One funny (and slightly painful) moment: I actually fell off the bed! It’s positioned close to the wall and a bit narrow, so maybe not ideal if you toss and turn at night.
Despite that, the staff were friendly and helpful, and the overall vibe of the hotel was modern and welcoming. I’d recommend it for solo travelers or couples who don’t mind a snug space and want to be in the middle of the action.
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Price per night fromSAR 705
Posted on Aug 30, 2026|Down To Earth Room
MarmottoThe room was small for the price. The bathroom is a glass box inside the room, but the problem was there was no ventilation, and after a shower, steam would fill the room and linger. The location is excellent in the old town (on the perimeter), overlooking the main square and the theater. Tram, bus, and subway stops are just a few steps away. Excellent in this regard. The breakfast was monotonous (you'd notice after 3 nights), and the selection was questionable for 15 euros per person. I must mention the courtesy and kindness of the staff, from the reception to the bar and breakfast team.
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Price per night fromSAR 385
Posted on May 6, 2026|Standard Twin Room
Guest User
The lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
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Price per night fromSAR 359
Posted on May 6, 2026
Gabe goes globalBeautiful hotel, amazing facilities to work from, one of the best gyms that I’ve been to, it would have been so much more seamless if parking, gym etc were included in the price. Especially if the pool provided by the gym is not available, not having to pay for the gym one would make more sense
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Price per night fromSAR 483
Posted on Jun 22, 2025
Hosan
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
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Price per night fromSAR 371
Posted on Jul 15, 2026
Guest User
The hotel has many great things, amazing location, very aesthetic, clean and helpful staff. I also found the cafe downstairs to be great! The only thing is the acoustics. I could not sleep either night I stayed there, I could hear the people from the other rooms talking on the phone as if they were in my same room. Could hear absolutely everything, and both nights my neighbours kept me up until 2+ am. I did communicate this to the hotel staff and they were very kind and helpful and helped me ask gently to my neighbours to be quiet. I would give this hotel a 3/5 only because of the acoustic problem, everything else was great.
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Price per night fromSAR 364
Posted on Nov 4, 2025
Guest User
A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.
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Price per night fromSAR 391