Hotels with Breakfast in Puerto Plata

Birthday celebration- location was perfect. Off season - Weather in the 90's - more staff than guests. Breakfast at the pool everyday with spectacular views, no one else was there. Take the classic car tour for 3 hours - well worth it. Rooms were ideal - spa was most accommodating - booked 2 different massages plus the Romantic Getaway package - Itself a great deal. Ana - our reservation specialist was responsive and to the point on all requests. Greilly our concierge handled all requests even on short notice and gave great advice, Looking forward to a return trip in the Fall!

The staff was increíble welcoming and amazing and friendly....the front desk staff was excellent...exspecialy ( Esmayli De La Crux Felix ) she always smiling ..always willing to help...I enjoy the ambiance of the hotel...the food was flavorful and tasty...food 10 out of 10....my room 10 out of 10..Hot water perfect..my room always clean...find no fault ...my vacation was perfect..staff is extremely friendly...the hotel exceeded my expectations..I would go Back to this hotel because of the People..the service..and the food........also Cleanliness 10 out of 10.....I will recommend Iberostar to all my friends..

I just finished my stay at the Gran Ventana Resort, and while there were some nice things, overall I had a very poor experience and they run a scam operation, use caution when booking this resort. Immediately upon my arrival I attempted to check in and was told that my fiancé was not allowed to stay in the resort with my booking. She is from the Dominican Republic and according to Gran Ventana my booking was for foreigners only. They proceeded to charge me 40% more than my original booking, only because I was with my fiancé who is Dominican. I was planning on meeting with a wedding coordinator and exploring my options about having a wedding at this location in the near future, however any chance of this was immediately erased when they scammed me. No where in the booking was this ever explained and I advise using extreme caution when both booking on Trip.com and booking at the Gran Ventana Resort. I would love for a representative or a manger to reach out to me.

The hotel is quite new, but everything in the buffet is too salty except for desserts and salads. Can't it be lighter for guests to adjust?

The rooms are fine, but if you don't wear a membership bracelet, most of the hotel's facilities are inaccessible to you.