The truth is that it is a hotel that discriminates according to the bracelet you have, it is as an employee told me; If you have a bracelet because you have reserved an offer, do not expect a blue or white bracelet treatment (it seems that these are partners or owners), I have gone to Bahía Príncipe Samaná for offers and the treatment has been splendid, and without distinction one can enjoy of all the hotel amenities. The hotel needs remodeling, it’s a bit neglected, at first they gave me the wrong room that had a lot of little cockroaches, I asked to be changed and the young woman at the reception told me no, that I had to sleep there with my son, the key to that room didn’t work lately and they told me that my room was another one on their system, but my things were in the room the gave me first, they didn’t even believe that my things were there nor on the first room they gave me by mistake, they didn’t want to let me in to get my things, they sent someone and so after a while they let me in, and I lost all my day, they treated me as a liar in front of my son, and as if I was bothering them by asking for help to get into the room they gave me to get my stuffs, she made disgusting gestures at me, I felt very discriminated against and uncomfortable. To look for a cappuccino you have to walk very away, because again, it was a cheap bracelet, and the buffet food was very common and not as good as I expected, at least the animals were friendly.
