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Posted on Oct 11, 2025|Memory Smart Room
TeacherLiIt's a very new hotel, and the service was quite professional, but the prices during the National Day holiday were really expensive! I stayed on the first floor, and according to the hotel, it was an upgraded courtyard room. Two rooms were booked, and the facilities were both good.
Facilities: Problem 1: My friend's room next door had a courtyard that connected to the main road, and there was a gap in the fence allowing entry and exit.
Problem 2: I couldn't get out of my room this morning; the security lock on the door was stuck… a hotel staff member had to jump in from the small courtyard outside to open it.
Service: The handling process was okay; this room received a 30% discount. For such a large hotel, it wasn't particularly grand.
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Price per night fromAED 155
Posted on Jun 24, 2026
Guest UserThis is probably my third time here, and this visit was particularly outstanding. Let's start with the rooms: for three adults, we initially booked one castle mountain view twin room. The room and beds were spacious enough, definitely sufficient. However, after staying for a bit, we felt we could be even more comfortable, so we booked another castle mountain view hot spring king room, which truly exceeded our expectations. The TV was bigger, and there was a huge hot spring tub that could easily fit 3, 4, 5, or even 6 people. The room was well-equipped, and the facilities were so new that even seniors needed guidance (^~^). The bedding was spotlessly clean, soft, and skin-friendly. There was one minor flaw: a small hand towel on the vanity had a slight smell, but it was harmless.
Next, the environment: a castle villa nestled among mountains and water. As soon as you drive in, you're immersed in the beautiful scenery. The geographical advantage is clear; the air, fragrant with grass, instantly helps you clear your mind and relax. It's perfect for city dwellers looking to escape the hustle and bustle occasionally and return to nature's embrace. The hot spring pools are divided into public areas and private baths. The public areas are further divided into indoor and outdoor sections, with the infinity pool being a highlight. The hot spring water is incredibly beneficial for people with joint issues. Even the taps in the room provide hot spring water.
And the service was impeccable. Staff in all areas proactively greeted us and offered assistance. It would be even better if there were dedicated porters or doormen; that way, guests could have their luggage taken from their car and delivered to their room as soon as they park. The staff in the hot spring area promptly replenished towels, fruit, drinks, and all other necessities, and constantly reminded us about slippery floors and safety, providing a truly family-like warmth. Based on the hotel's bookings for the day, they kindly offered complimentary early check-in and late check-out, which made our elderly companions feel much more at ease and less rushed. Oh, and the breakfast was quite rich; the Chinese pastries were a hit with the elders. It was a very enjoyable trip to Benxi Xikang, and this will definitely not be my last time; many more visits are in store.
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Price per night fromAED 572
Posted on Sep 8, 2025
Guest User
Very satisfied with an intelligent stay experience! Heyi Hotel is doing better and better in details. The smart home system in the room brings great convenience, especially when you return to the room on a busy day, you can control everything in the room with voice, and relax instantly. Air purifiers, smart toilets and other facilities have also improved the comfort of staying, and I feel that the hotel is really thinking about the health and convenience of the guests. Efficient, comfortable and convenient, perfect in line with the needs of modern travel, like it!
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Price per night fromAED 138
Posted on Jul 15, 2024|Cozy Double Room
Guest UserIt's very close to Greenstone Valley, a few minutes' drive away, and the chicken stewed with mushrooms is delicious. The boss is very nice. Although it is a farmhouse, it is cleaner than expected. Many small fish can be caught in the nearby river. It’s cheaper to buy Greenstone Valley tickets at the boss’s house than **
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Price per night fromAED 65
Posted on May 12, 2025
Guest User
Traveling with the elderly and children, we booked a tatami four-person room. This room type is available on the fourth and fifth floors. The fourth floor can be reached directly by elevator, but the light is a little worse. The fifth floor requires one flight of stairs, which is not very convenient. At that time, there was a large window that made it brighter. Each floor has its pros and cons. We have a lot of stuff with our kids and elderly people, so we chose the fourth floor.
The staff was very nice. They showed me two types of rooms and let me choose. When I checked out, my baby was still asleep from her nap, so they took the initiative to extend our check-out by one hour.
The surrounding natural environment is also very good, surrounded by mountains and small streams, it is particularly beautiful.
The downside is that the bathroom has a bit of an unpleasant smell and the room lights are too dim.
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Price per night fromAED 430
Posted on Feb 29, 2024
Luoluo
The room is clean and tidy, fully meeting the needs of business trips;
It seems that there is no heating, air conditioning, ventilation, no heating, sitting and working is a bit cold;
The hot water is very good, the washing is hot, and it is not cold to sleep.
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Price per night fromAED 172
Posted on Jun 15, 2025|Castle Room - Garden-View (Double Bed)
Anonymous User
A good place for weekend trips. Downstairs in the castle room is an outdoor hot spring and bathing area. There is also a water park where you can go boating. There is also a canopy and an outdoor barbecue and dining area. If you don't check in at the attractions, this is also a good place to relax and kill time. There are bonfires and fireworks at night. The breakfast is quite rich. The overall feeling is good. The staff are all very good, whether it is the security guard or the front desk, they are all very friendly~ Disadvantages: The free bicycles are not easy to ride.
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Price per night fromAED 158
Posted on Jun 8, 2024|Standard Double Occupancy Room (Front Building)
Guest User
The environment is elegant, the service is excellent, the breakfast is rich in variety, nutritionally balanced, home-grown vegetables, green and safe, and the stay experience is very good. When checking out, we also received home-produced dried radish as a souvenir. Recommended!
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Price per night fromAED 92
Posted on Oct 14, 2025
Anonymous UserThe hotel boasts genuine mountains, water, and hot springs. However, the apartment is quite old, with outdated facilities and small rooms. The surrounding restaurants are mediocre, and the clientele is mostly elderly. The hot spring water, on the other hand, is very comfortable and can be used freely.
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Price per night fromAED 117
Posted on Oct 3, 2023|Deluxe King Room With River View
Guest UserThe hotel is in a very good location, with convenient transportation and easy access to the airport and scenic spots. There is a shopping mall next to the hotel, and there is a medium-sized Hualian Supermarket inside, which is convenient for shopping. The service staff had a very good attitude and the room was cleaned in a timely manner. It is worth mentioning that the breakfast is rich in variety and delicious. I feel that the chef has a high level and eating well is a plus point for the hotel. There were several weddings every day during my stay, which made me feel very happy.
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Price per night fromAED 157