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Posted on Mar 25, 2025|King Room
Guest UserThe hotel is great, the service staff is very friendly and the breakfast is delicious. I will choose this hotel next time I come to Toronto
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Price per night fromUS$555
Posted on Oct 13, 2023
NgMoon
I was initially apprehensive about staying in an ”old” hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future
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Price per night fromUS$253
Posted on Jul 15, 2026
Guest UserThe room was a bit small, but still big enough to open two large suitcases. The hotel is historic, and the bathroom facilities seem to have been renovated, so it doesn't feel run-down, though the water pressure was quite low. The bedding was comfortable. There's an ice machine on my floor, and a LCBO (liquor store) connected to the underground level on B1, which is great for those who enjoy a drink. Since it was our anniversary, the receptionist gave us a room with a view of the CN Tower, which was a nice touch, and the chocolates we received at check-in were also delicious. The hotel's B1 level connects directly to the CN Tower, so the location is absolutely unbeatable. I would definitely stay here again if I have the chance.
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Price per night fromUS$188
Posted on May 26, 2026
PingpingshijieThe hotel's hardware facilities are fine, but the front desk service... I hope they hire more staff with a better service mindset.
I owed just over 67 yuan for the hotel fee and gave 70, so I should have gotten more than two yuan back. I was really tired and just wanted to go back to my room to rest since it was late at night. Then this classic conversation ensued:
Her: ”There's just over one yuan left, do you want your change?”
Me: ”Yes, please.” (I just wanted to go rest quickly)
Her: ”Do you want the cash now?”
Me: ”OK.”
Her: ”Can I give it to you when you check out?”
Me: ”OK.” (I really just wanted to end the conversation)
Her: ”Can I just not give it to you? It's only a bit over one yuan.”
Me: ”OK.” (So tired, and hadn't even eaten yet)
Her: ”OK”
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Price per night fromUS$162
Posted on Dec 23, 2025|King Room with City View
Vivian Dewi ShenRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.
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Price per night fromUS$226
Posted on Mar 15, 2026
Heebravo
Got so lucky to have this room which was perfect to spend time to catch up with my friends!
Suite room was amazing and the cleaner was the most professional one we have ever met!
The location is just right in front of the Harbour and likely 5 mins from Union station!
We definitely stay again
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Price per night fromUS$252
Posted on Jun 17, 2026
Guest UserThe service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.
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Price per night fromUS$140
Posted on Jun 18, 2026
Anonymous User
The shared shower room is *too* shared, meaning there's nowhere to put your personal toiletries. A simple breakfast is provided in the morning, which is nice. I liked that the beds have curtains. It's great that shower towels are provided for free. There's a 24-hour convenience store right out front. However, there are homeless people around 24/7 next to it... It's unnerving when they all stare at me at once... I felt scared both day and night. Some homeless individuals stand by the convenience store door, holding it open, then demand money after opening it for you. I know how to open a door myself, and I never asked them to open it for me... I was sharing a room with someone from a country known for poor hygiene, and they had a strong, unpleasant body odor. It was truly agonizing. My request to switch rooms was not processed, apparently because there were no other rooms available.
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Price per night fromUS$57
Posted on Apr 23, 2026
Anonymous UserThis is my first time staying here and it may be my last time.
Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude.
Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues.
The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue).
I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me.
Overall room cleanliness was fine except a few colored specks on one of the bath towels.
The room curtains as well as the shower temperature were confusing to adjust.
The HVAC noises were quite disruptive too.
I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me.
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Price per night fromUS$111
Posted on Nov 7, 2025
Guest User
Although the breakfast was small, it had the usual foods and fruit, and I finished off with a coffee, which filled me up!
They had shampoo and conditioner, but I don't think they had toothbrushes!
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Price per night fromUS$91