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Posted on Jun 12, 2024|Deluxe King Room - High Floor
Guest User
Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative.
The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived.
I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
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Price per night fromS$ 607
Posted on May 24, 2026
Anonymous UserAn unexpectedly warm stay, highly recommend to anyone visiting Toronto!
Choosing ”Maplewood Abode” in downtown Toronto was an excellent decision. The location is superb, within walking distance to the subway and major shopping areas, making it incredibly convenient for getting around and sightseeing.
What touched me most was the host. Communication was seamless throughout my stay, truly a case of ”no question left unanswered.” Whether it was advice on transit, restaurant recommendations, or tips on avoiding tourist traps, the host patiently offered tons of practical suggestions. Many were hidden gems only locals would know, saving me a lot of unnecessary detours.
The room was decorated very warmly, the bedding was clean and soft, and the surroundings were quiet. I was able to get a sound night's sleep every day, and all my travel fatigue just melted away. Even more delightful, the host enthusiastically shared some homemade food with me! I tried a chicken bun and a pork and radish bun – the wrappers were thin, the filling generous, and the taste was wonderfully authentic home-style cooking. Each bite was full of human kindness.
Overall, the experience far exceeded my expectations. It offered both the cleanliness and convenience of a hotel, along with the warmth of visiting a friend's home. I will definitely choose Maplewood Abode again on my next trip to Toronto, and I genuinely recommend it to anyone traveling for leisure or business in this city!
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Price per night fromS$ 85
Posted on Oct 13, 2023
NgMoon
I was initially apprehensive about staying in an ”old” hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future
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Price per night fromS$ 336
Posted on May 19, 2026
MichelAzar Lifestyle Vacation Club De La PieuvreThere was a constant noise coming from the toilet that prevented us from getting any rest. Even though a technician came, he couldn't fix it. However, everything else was fine. We had a good stay!
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Price per night fromS$ 339
Posted on Jun 11, 2026
Guest UserGreat:
1. Unbeatable location. That stretch of Bloor St W has restaurants, coffee shops, used bookstores (my favorite!), and more. Subway station, streetcars, and a Bike Share Toronto hub just around the corner. Christie Pits park nearby. Incredibly walkable.
2. Clean room and useful amenities. Love that slippers were available from the amenities closet. (Slippers seem to be common in hotels in Asia, so I was delighted to find them here.)
2. Responsive customer service. My room had a small issue (intermittent loud buzzing sound of mysterious origin in the night). When I raised this with the Nomas WhatsApp number, Umesh was responsive and offered to move me into a different room. Thankfully the sound eventually vanished after a couple nights!
I have no opinion on:
1. Bellis. I didn't eat at the Bellis bar (mainly because I wanted to check out the other offerings nearby).
2. Lockers. I didn't try the lockers, but they looked useful.
I saw someone describe this hotel along the lines of ”it's a bar with hallways and rooms.” Isn't that what all hotels are, ultimately?
Could be better:
1. My room was near the washrooms for the bar. At night, shrieky bar customers would congregate near the washrooms to chat. Had to get up to shut the soundproofing hallway door a couple of times. Not too big of a deal because the soundproofing is effective.
I'd definitely stay here again!
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Price per night fromS$ 249
Posted on Aug 1, 2026|Premium Accessible Two Queen
Guest UserThe room is spacious, and the bed is clean. There's a supermarket and restaurants right across the street. The Racecourse Museum is nearby and offers free admission. Plus, it's close to the airport. Very convenient! I'd definitely choose to stay here again.
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Price per night fromS$ 161
Posted on Jun 29, 2026
Guest UserI had an excellent stay at this hotel. The staff were incredibly welcoming and always ready to help. My room was spotless, comfortable, and had everything I needed. The location was convenient, and the facilities were well maintained. The service exceeded my expectations, and I would definitely stay here again. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay
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Price per night fromS$ 274
Posted on Jun 17, 2026
Guest UserThe service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.
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Price per night fromS$ 219
Posted on Jul 14, 2026|King Room
1100904065The room was clean and tidy, the bedding was of good quality, and the transportation was convenient. The front desk staff were very welcoming, and the shuttle bus was punctual and on time. It's a Holiday Inn that's very suitable for layovers. Although the hotel decor isn't luxurious, it's not as run-down as some reviews claim; I'd say the facilities are actually well-maintained. The only negative experience was with the shuttle bus driver in the morning. He just stood at the bus door waiting for tips. If he had helped with luggage, a tip would be deserved. This guy didn't even get off to help; he just tidied up the luggage rack on the bus, and then extended his hand to help steady us when we got off, all while expecting a tip. That's a bit much. You should provide good service to earn a tip, not just hold out your hand without doing any work.
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Price per night fromS$ 161
Posted on Jul 8, 2026
Guest UserThis hotel is ideally located for the Toronto Pearson Airport and offers a free airport transfer bus every 30mins which is great. The staff are very friendly and helpful, and my room was clean, modern and comfortable. It was extremely hot the day I was in Toronto, so the rooms were too and the A/C unit was so incredibly loud it was difficult to have it on. Other than that, my stay was great.
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Price per night fromS$ 173