Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.5

United Kingdom

London

United States

New York

China

Shanghai

Suzhou

Xiamen

Zhuhai

Staying in London for 10 days, this was the most satisfying hotel. While it only compares to upscale domestic chains like H-Hotels or Atour, reaching this standard already exceeded my expectations. Both the room and the bathroom were excellent. The only minor downside was that the 'king-size' bed was actually two twin beds pushed together, which wasn't super comfortable.

A prime location—just steps away from LEGO, the winter market, and Greggs, making it super convenient for exploring the area. The hotel itself was awesome, offering a stylish and comfortable stay. The highlight was definitely the rooftop bar—the view was absolutely magnificent, perfect for unwinding with a drink. A fantastic stay overall, and I’d highly recommend it!

A charming hotel nestled the the throngs of a busy area and conveniently located near Paddington station. 
The double room I booked had all the amenities needed, shampoos, coffee maker and kettle, but it was absolutely tiny. 
With the double bed in the middle, there was no space even to open two suitcases on the floor, without tripping over them since they were the same width as the area remaining from the bed to the wall. 
I would recommend the hotel but check the size of the rooms, especially if there are two of you staying.

First of all, the hotel reception is really nice. Everyone is very warm and friendly. I feel full of love. The room is very large and clean, with a palace-style bed, I love it. Mineral water is available every day, and snacks are also free to eat, which is charged in other hotels... The location is even better, 3/5 minutes walk to Tower Bridge, double subway, and 8/9 minutes walk to Liverpool Street Station... Liverpool Street Station is convenient to major airports... In short, it is a very good experience, and a must-choose hotel next time you come to London

I booked a standard room, but was assigned a basement level. I later noticed a lot of reviews said basement levels. I don't know if this is discrimination or what. It's uncomfortable down there. Although there's a window, fresh air is trapped in the atrium, which is disgusting. There's also a bunch of trash in the atrium, which is disgusting. The basement hallway also has a smell that seems stuck and stuffy. I didn't go upstairs, so I don't know if there's any smell there. Every morning, I'm greeted by the stench, which ruins my fun. Oh, I did see a foreign guest staying in the basement level, but the price isn't cheap either. For 2,000+ a night, I'm not happy with the basement level!

Breakfast is cooked to order and is okay, but the sausages are terrible. There's no fresh vegetables in the buffet!

The wait staff are friendly and willing to chat. Overall, the service is quite good.

The location is good, close to the subway station, and convenient for Wimbledon.

The toiletries are comfortable and smell good, Indigo's global standard.

I enjoyed my stay here. The staff were really nice, especially Chrischel and Madison. The room was spacious enough for me.

I like how right the room was in the daytime. In the night, it was a bit dark, they could add some more lights. ￼Most days the room was really cleaned well but there were two days I found the same dirty pillow in my room. After I complained about it one night someone came in, cleaned my room right away. 

The location is a few minutes walk to Main Street. Usually it would be convenient, but there was some construction or something going on so we always had to take a shuttle to the train.

Their luggage storage service is really good.

Room was small, did not provide water bottles had to go down to the concierge to refill or buy from whole foods-7-11. Our Tv broke down half way but luckily the hotel managed to fix it within a few hours. 

To boil hot water had to go down to the concierge to do so. No amenities were provided. It is just a place to sleep.

For the price was not worth it. I accidentally booked 8 nights which the hotel refused to cancel without giving a reason why. Bear in mind after booking I immediately contacted the hotel to mention this typo but they refused to correct it. Luckily trip.com managed to come through to reimburse me a little for the losses.

Overall will not stay again. There are better hotels for the same prices. Only selling point was location was good.

Good location, staff were excellent.  Nothing was too much.  On checking in there was an error, only showed we had one room, but when showing confirmation was rectified straight away.  Close to subway to get around the city.  Rooms are small but what you need because you are out and about.  However, rooms are modern and quiet.  Wardrobe door was broken but didn’t spoil our stay. 
Paid $125 per room deposit, only down fall was on checking out had another charge on my card, for both rooms and unsure what this is for.  Didn’t receive any confirmation or reassurance I will get my deposits back.  But overall couldn’t fault the hotel.  Roof top bar, probably needs some work, tiles were lose and staff weren’t ready when we went up, so didn’t stop for a drink just went straight back down.

The room is clean and sanitary, the service is very good, and the surrounding area has convenient transportation, which is very suitable for tourism and vacation.

The hotel is just a 2-3 minute walk after getting off the subway. Overall, the interior and atmosphere of the hotel itself is pretty, but it was a bit disappointing that it took a while for the hot water to come out and there were no basic amenities such as disposable slippers and water.
Still, the hotel overall was pretty and clean, so it was much better than the old place in Manhattan.

I brought my child for this stay, and overall, it was a pretty good experience. We encountered a minor issue during check-in, and I was a bit worried at first. However, the hotel handled it very promptly and with a responsible, professional attitude. They didn't pass the buck at all, which made us feel truly valued.

I especially want to commend the young man with glasses at the front desk. He was patient and meticulous throughout, very dedicated, and proactively helped us communicate and resolve the problem. He handled it perfectly. What started as a small matter turned into a heartwarming experience because of his thoughtful service.

The hotel's environment and design are very stylish, and combined with such excellent service, I will definitely choose to stay here again on my next visit to Shanghai. I wholeheartedly recommend it!

Exceeded all expectations, absolutely fantastic! A special shout-out to Carol for her warm and attentive service! The Indigo on the Bund in Shanghai is a perfect 10, definitely five stars! The location is superb, offering unparalleled panoramic views of the Bund and Lujiazui, and the night view is simply stunning. The design seamlessly blends old Shanghai charm with modern aesthetics, and the details are exquisite. The room was comfortable and clean, the bedding was soft, and the service was warm and thoughtful, with an efficient check-in process. The high-altitude restaurant boasts an unbeatable view, and the breakfast is rich and delicious. Whether you're there for the views, a vacation, or just exploring, it's incredibly convenient. I'll definitely choose this place again next time I'm in Shanghai, highly recommended!

Ever since I heard about the opening of the Indigo Hotel at Dishui Lake, I've been longing to visit, and it certainly didn't disappoint! The hotel boasts an excellent location, just across the road from the Dishui Lake scenic boardwalk. The rooms are equipped with state-of-the-art facilities, and the breakfast spread is incredibly rich – the lamb chops and pork chops were absolutely delicious! It was a truly perfect stay. The hotel staff were also very welcoming; Coco and Klaus treated us like friends.

Indigo

Columbus

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