Beach Hotels in Lombok

Pondok Santi Estate is truly an exceptional place to stay. We stayed at Pondok Santi Estate in Gili Trawangan for four nights, and from the very first moment, everything exceeded our expectations. The level of service is outstanding — a true 5 out of 5 — and the experience feels much more like a five-star luxury resort rather than a hotel. Every detail is beautifully designed and perfectly maintained. The rooms are spacious, elegant, and extremely comfortable. Housekeeping is impeccable, and the staff is attentive without ever being intrusive. The restaurant experience deserves special praise. The food quality, presentation, and service were consistently excellent. Breakfasts were a highlight of our stay — fresh, delicious, and served in a peaceful, beautiful setting that made every morning feel special. What truly sets this resort apart is the warmth and professionalism of the team. From the room staff to the restaurant team, everyone made us feel genuinely welcome and well cared for throughout our stay. Personally, Gili Trawangan itself is not a destination that impressed me greatly. However, Pondok Santi Estate completely transformed our experience and made the island a place I would happily return to again — specifically because of this resort. We feel very fortunate to have stayed here and are deeply grateful for such a memorable and high-quality experience. Pondok Santi Estate is a true sanctuary of comfort, elegance, and exceptional hospitality, and we would not hesitate to return.

Everything about this hotel is great, as long as you stick to activities within its grounds. They have a big lawn, a sandy beach 🏖️, snorkeling, paddleboarding, and kayaking – all good. The hotel is also close to a wildlife park. However, once you step outside the hotel, it's a completely different story, if you catch my drift. Even finding food can be a challenge. Right next door to the hotel, there's another upscale resort with excellent dining. The chefs are very professional, and while the daily menu is fixed, there are always pleasant surprises. Of course, the prices aren't low, but it's definitely worth checking out for a meal.

The hotel was excellent. The facilities are beautiful, and the setting is absolutely stunning, very peaceful and relaxing. The hotel offers a wide range of services, including a restaurant, spa, excursions, and transportation options, all of which were of excellent quality. The beach is beautiful and directly connected to the hotel, with complimentary sun loungers available for guests. I thoroughly enjoyed my stay and would like to thank the entire team for their kindness and professionalism. The only point to consider is if you are traveling solo. Most excursions require a minimum of two participants, and the hotel does not currently offer group tours that solo travelers can join, which I found a little disappointing. Overall, I had a wonderful experience and would happily stay here again.

This stay was much more than I expected. I originally booked this hotel as a last-minute emergency for one night, but I ended up wishing I had booked my entire three-day stay here! What stood out: A Special Shoutout to ”Superman”: I have to give a special mention to my driver, Superman. He was absolutely incredible! From the very first moment I met him, I knew I was going to fall in love with my stay at this hotel. He made everything feel seamless and welcoming. The Room & View: The room was incredibly spacious. Even though I booked a garden view, I was given a generous upgrade to a partial ocean view. From the beautiful bathroom to the balcony, the scenery was breathtaking. Exceptional Service: The service went above and beyond. They contacted me via WhatsApp and were extremely flexible in helping me book a private tour for the same day. The Experience: They arranged a pickup for me directly from the Lombok port. I rented a GoPro through them for the tour, and despite the rain, the team was so kind and accommodating. Dining: I had a delicious dinner, and the breakfast the next morning was outstanding with an incredible view. Everyone at the hotel was wonderful and the attention to detail was amazing. I truly regret not staying here for my whole trip. Highly recommended!

This hotel is magnificent in every way! The rooms are equipped with everything you could need, including a kettle, a safe, toothbrush and paste sets, shampoo, conditioner, shower gel, and even body lotion. The bathroom humidity is low, so swimsuits dried completely overnight. The huge bed was incredibly comfortable with soft pillows – we slept like babies! The staff are very attentive and always smiling, excellent service! There are two swimming pools on the property; we particularly liked the second, longer one, further from reception. You can also rent bicycles for the whole day! The breakfasts are delicious. Best of all, turtles swim right in front of the hotel – we absolutely loved watching them! It was hard to leave this paradise!!!

The hotel was excellent...rooms were comfortable, clean and spacious and accommodating for our group of 8. The pool area was great with sun lounges. Location is very central to the port, local restaurants and hiring/booking options. We didn't eat at the restaurant but drinks service was great. Would definitely stay again.

This is good guest house if you prefer walk from jetty than pay another cost for “cidomo” since this the only public transport that take you to your hotel. The room size is more than enough for 2 person with private bathroom and free breakfast, all the staff are friendly and helpful, but if you looking for high standart, good pressure on shower, no bugs, good mattress, pls just stay on other hotel or resort in this island. Remember what price you pay to stay here.

Goes for the economy

Mixed feelings The room I initially booked (paid extra for AC and hot water) was just dirty and I could not control the AC bc remote wasn’t working so it was always on I could clearly see that no one had cleaned it (see first three pictures) and tbh bathroom felt unsafe with electric cables next to shower I asked to change and they tried to give to charge me extra for another room - I told them either I have what I paid for (AC and clean bedsheets) either it’s ok they pay me back and I leave The staff said I’d need to talk to the manager and when I said ok bring me the manager they never got them and offered me third room without paying extra (feels dishonest that they didn’t show me this one first) Bedsheets were okayish (so many weird stains, see pictures) but this one had no hot water - and they clearly said that I got downgraded. They wanted me to pay extra for the upgrade but do you think they paid me back the difference for the downgrade? Of course not (feels dishonest to charge extra for things you paid for initially but no pay back when you provide less than was paid for) I don’t know how much a hotel like this needs a pool (which was really nice by the way) when they’re so close to the beach. Maybe they should put the pool budget into clean rooms and hot water lol

The hotel's location is fantastic, right on the beachfront with private sun loungers. The staff are welcoming, and there's a tap outside each villa to rinse off sand after the beach. We were greeted wonderfully and checked in immediately as our room was ready. They promptly brought welcome drinks and cold towels. Regarding the downsides: there are no disposable toothbrushes or body lotion. The water isn't in disposable bottles but in a carafe that you have to refill yourself in the lobby. The room is very dark with insufficient lighting. The windows aren't airtight, leading to high street noise, especially when the call to prayer starts at night. The refrigerator is also very noisy. The air conditioner is positioned to blow directly onto the bed, so we had to sleep with our heads at the foot of the bed. The AC is also loud. There were strange worm-like caterpillars crawling in the bathroom and room. There are no power outlets near the beds. Breakfast is à la carte, with an additional buffet offering vegetables, fruits, cheese, cold cuts, and pastries. The breakfast food isn't very good; poached eggs were overcooked. A plus is that you can order several dishes from the menu. The latte coffee was very bitter, and I had to add milk myself. I believe the price for this hotel is too high. The only plus is the location – it's conveniently situated a 10-minute walk from the port and has a beach spot where you can see turtles.