Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on Jun 7, 2026
Guest UserAlthough the hotel has been open for a while, the rooms are well-maintained and don't look old or dated. It's only about a 5-minute walk to the Reef Fleet Terminal, which is really convenient for taking a cruise to the Great Barrier Reef – you can even sleep in a bit longer in the morning!
Since breakfast wasn't included with the room, we added it for two days when we checked in. It was around $40-something per person. I have to say, the breakfast was pretty mediocre, both in terms of variety and taste. Even the tables and chairs weren't as well-kept as the rooms; the chair I sat on was wobbly.
Overall, the hotel is pretty good. The location is convenient, and the rooms are comfortable. There's a decent Italian restaurant on the way to the terminal too.
Show more
Price per night fromTHB 7,188
Posted on Dec 14, 2025|Standard Queen and Single Room
J小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
Show more
Price per night fromTHB 4,383
Posted on Jul 8, 2026|Horizon Club King Room With Marina View
Shirley PeimingThe Executive Seaview Room was excellent value for money. The room had ceilings over 3 meters high, which made it feel incredibly spacious. The breakfast and dinner, along with all-day tea, snacks, and evening drinks, were all of a very high standard. We stayed for 3 nights, and there were no repeated dishes. The Executive Lounge is on an exclusive floor, so there were no other guests to disturb us, making it quiet and the restaurant uncrowded. The hotel also thoughtfully provided complimentary champagne and chocolates packaged from Cairns. Furthermore, the hotel's location is superb, within walking distance to the pier, city center, and night market, which is extremely convenient.
Show more
Price per night fromTHB 6,506
Posted on Aug 17, 2026|Superior King Balcony Suite
Great stay perhaps room a bit datedThe perfect location, close to marina, ****** And most of the city amenities.restaurant available on site for breakfast which is a good buffet style. I booked the balcony king suite . And although it was nice , it was dated , the shower over the bath was a pain ! The mixer shower/bath was not working so both were working at once !
Room was serviced everyday and was beautifully done. Pool was nice
Show more
Price per night fromTHB 4,057
Posted on Jun 22, 2026
Salted BroadbeansThe unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.
Show more
Price per night fromTHB 6,491
Posted on Feb 9, 2026
Guest User
This is the best value accomodation in Cairns in my experience, Ingrid the receptionist was very friendly and helpful I arrived early and they still checked me in and gave me a free upgrade from a standard room to an apartment, the location is excellent only a very short walk to the esplanade and amazing restaurants, free private parking available (although it is limited to availability) I think this will be my preference for staying in Cairns city from now on.
Show more
Price per night fromTHB 4,904
Posted on Aug 6, 2026|Family Room with 1 Queen Bed and 2 Single Beds
Guest UserI expected much better from a hotel carrying the Ramada name.
We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help.
After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter.
Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words.
I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered.
The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised.
The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient.
Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again
Show more
Price per night fromTHB 3,226
Posted on Mar 29, 2026
Guest User
We enjoyed our stay here very much.
Next time though I would ask for pool side as I think it would have been quieter than the street side with the mountain view.
Very good breakfast both at the hotel and the one that was provided down the street at the cafe. It was a bit rushed at the café if you have an early morning departure for an activity. We had to take it to go a couple times.
The room was spacious and we could get clean towels each day or as needed as there was no housekeeping for our 5 day stay.
Pool was nice and hardly anyone using it when we were there.
We definitely recommend this hotel. Good price too for our stay with the breakfast!
Show more
Price per night fromTHB 3,566
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
Show more
Price per night fromTHB 3,551