Hilton Cairns

The hotel is quite dated, but it has all the essential amenities. We arrived at 11 AM to pre-check-in. We were exhausted from daylight saving time kicking in that morning and catching an early flight, so we asked the front desk if an early check-in was possible, but we were refused. Later, Trip.com helped coordinate with the hotel, and right after finishing lunch, we got a notification that the room was ready—Trip.com came through! The hotel is located near the pier, making it super convenient for taking a boat the next day—just a 3-minute walk. The front desk upgraded our room, and the view was fantastic; opening the balcony door let in the lovely sea breeze. We paid extra for breakfast the next day, which was average overall, but since there are no other hot breakfast options nearby, walking to McDonald's takes about 7-8 minutes. The room is a bit old and the maintenance of the facilities is just so-so, but it comes with an electric kettle and coffee machine, and the hot water in the bathroom is very fast. All in all, Hilton Cairns is a pretty good hotel! Except that prices in Cairns are really expensive...

Breathtakingly gorgeous! Truly lives up to the Hilton name. We stayed in an ocean view room, and opening the window every day felt like stepping into a little slice of paradise. The breakfast was great and delicious—they even had miso soup! All the staff were super, super nice. It’s extremely close to the pier; you can just walk along the boardwalk to catch a boat or a helicopter tour.

The breakfast was delicious, and I was happy to find soba and congee options. However, some items like tissues and hair conditioner in the room were not replenished. Since there are also Japanese guests staying here, it's a relatively comfortable place to stay.

The service needs improvement. After checking out, I realized I left my earphones in the room. When I contacted the front desk, they only found one of them, and assumed the other was probably dropped under the bed. The staff refused to look for it again.

We chose Hilton Cairns mainly for its convenient location, just a 5-minute walk to the port. There are a lot of Japanese guests, and the breakfast offers Japanese options, which suited us much better than other hotels. We booked a package that included dinner, and the meal was fantastic—easily worth at least $150 if you were to eat out. Highly recommended!

I only booked one hotel in Cairns, and overall it was quite good. The only downside was that breakfast ended a bit early, at 9:30 AM. After a day out at sea, it was hard to wake up early the next day. The hotel's location is in the city center, which makes it convenient for dining out. It's especially close to the marina, so getting to the sea is very easy, less than a five-minute walk.

This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic. The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day. The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer. The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious. If I come to Cairns again, I will definitely choose Hilton Cairns again.