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Posted on Oct 1, 2025
Guest User
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Price per night fromMYR 384
Posted on Feb 26, 2026
Guest User
Was very happy with this hotel it exceeded all my expectations. From the moment I booked they got in touch to offer any assistance and communication was always quick and helpful .
On arrival , check in was smooth and quick , our bags were taken straight up to our room and then we were escorted by one of the receptionists to show us the room and how things worked .
All the staff were very friendly and helpful particularly the lovely ladies on reception who gave us a map and explained options to tour the sights , no hard sell just honest and helpful . They always said hello and greeted us nicely whenever we returned . They would jump up and press the lift button when they saw us approaching the front door so we didn’t have to wait for the lift .
Breakfast was good , again very helpful and polite staff they were quick and efficient. Housekeeping was also vey good and they kept the whole place clean and tidy .
Would definitely recommend this hotel and would happily stay there again.
Thank you for a wonderful stay !
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Price per night fromMYR 148
Posted on May 19, 2025|Deluxe Quadruple Room
吳玟璇
The space is stylishly designed, the room is clean and bright, and they even gave us a welcome drink and fruit when we checked in. What a thoughtful gesture! The owners, a young and friendly couple, also offered breakfast at the discounted price, which was a great value! 👍 It would have been even better if there was a trash can and tissue box in the room!
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Price per night fromMYR 61
Posted on Jan 6, 2026|Three Bedroom Seaview Hillside Villa With Heated Pool
Guest UserThis was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.
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Price per night fromMYR 1,795
Posted on Jun 18, 2026
I am your MrOreo
Good value for money.
The location is convenient enough that you are not far away from attractions, restaurants and cafes. There are water dispensers on each floor that you can easily fill up your water bottles during the day.
Staff are so friendly and kind, they always great you with smiles.
The only thing we found a bit unpleasant is they seem to offer swimming trainings to non-hotel guests during the day every day? Whether we were there early in the morning or late at night, there were kids having swimming trainings with a coach.
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Price per night fromMYR 224
Posted on Sep 30, 2025
Guest User
A haven for my soul !!!
I accidentally discovered Va Riverside Retreat, and it turned out to be a hidden haven along the peaceful Huong River. The scenery here is simply serene—watching the golden sunset reflected on the water and waking up to the sound of birds at dawn felt like stepping into another world. Besides relaxing in the refreshing pool, I also had the chance to try paddle boarding on the river. One of the most unique moments was listening to the mystical melodies of the Hầu Đồng ceremonies drifting across from Hon Chen Temple—a truly authentic touch of Vietnamese culture. The local breakfast was delicious, simple yet full of flavor, and made the mornings even more memorable. What stood out the most was the staff—they welcomed me like family, making me feel at home even though I was far away from mine.
If you’re looking for more than just a stay, but an experience that touches both your senses and soul, I highly recommend coming here. Discover it as I did, and perhaps you’ll enjoy it even more than I did.
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Price per night fromMYR 44
Posted on Aug 12, 2026|Junior King Pool Suite With Sea View And Balcony
Anonymous UserThe facilities overall were really good. The pool, in particular, was spacious and well-maintained, making it highly recommendable for families with children. At this hotel, swimming and resort activities are pretty much the main attractions. However, the sun is incredibly strong during the day, so if possible, it would be much more comfortable to book a room with a private pool rather than just relying on the communal one.
The most significant drawback is the lack of a proper grocery store within the resort. It's highly recommended to buy snacks, instant noodles, drinks, etc., before checking in. If you're coming from Da Nang, the best option is to do your shopping at Lotte Mart beforehand. It's good to stock up generously on instant noodles, pre-cooked rice, snacks, and drinks, and the microwave in the room is convenient to use.
If you can't prepare beforehand, you can take a taxi for about 15 minutes to reach WinMart in the Chân Mây area. When I used it, a one-way taxi fare was about 135,000 VND, and they sold Korean instant noodles and snacks. Grab was relatively easy to catch during the day, and there were also a few taxis waiting for guests near the hotel's main entrance. Some drivers spoke English, and if you contacted them via WhatsApp, they could pick you up directly later without needing Grab.
While the stay itself offers decent value for money, I personally felt that the pricing strategy was to keep room rates reasonable and then generate profit from the restaurants and other facilities. Dining within the hotel was quite expensive, and restaurants often required reservations through reception rather than allowing immediate entry. When reservations were difficult or inconvenient, room service was the most practical alternative. A single menu item would typically cost around 15,000 to 25,000 Korean Won, which, considering local Vietnamese prices, isn't particularly good value.
If you want to eat out, you can head to Chân Mây or go a bit further to the area around Thanh Tam Seaside Resort (Thanh Tâm Resort) for more restaurant and shop options. Instead of eating all your meals within the resort, it's better to mix in one or two external dining experiences during your stay.
Guests predominantly included Westerners from countries like the US, Australia, France, and Japan, as well as Japanese visitors. While there were Koreans, they weren't in large numbers.
I highly recommend trying the activities offered by the hotel. Compared to other facilities, they offered relatively good value for money. Many programs are held at the Banyan Tree side, so you'll need to take a buggy for about 5 minutes. Renting a bicycle and leisurely exploring the entire resort is also recommended. In particular, the fishing and net-throwing experiences were enjoyable.
On the other hand, it's best to lower your expectations for snorkeling. If you're expecting clear waters and abundant fish like in Bohol, you might be disappointed. Based on my experience, I wouldn't particularly recommend it for underwater visibility and fish observation.
In conclusion, this resort is well-suited for those who want to truly rest their tired bodies and minds, swim, eat, sleep, and cycle aimlessly for a few days, rather than for a trip focused on extensive sightseeing. Conversely, if city tours, shopping, massages, and exploring local eateries are important to you, the location could be quite inconvenient, making it difficult to recommend.
For families looking to quietly focus on swimming and relaxation with children, this place would likely provide high satisfaction.
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Price per night fromMYR 573
Posted on Sep 29, 2023|Superior Queen Room
Arnau CasadevallWe stayed just one night in Hue. The hotel was fantastic, with a really nice swimming pool. Very clean and tidy rooms and excellent breakfast. I really recommend the hotel. Also they have nice restaurant just next to the hotel if you are looking for good Vietnamese food.
Extra point: I forgot some stuff in the hotel and they managed to send it to me from Hue to Da Nang in less than 24h. This is not related to the hotel accommodations, but I really appreciate what they did.
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Price per night fromMYR 137
Posted on Jun 2, 2025|Premium Deluxe Room with River View
Guest UserIt a nice location for taking a stroll and eatery. Hotel has a great breakfast menu and staffs were exceptional friendly. The room is big but the lightning was a bit dim. Overall, it a nice hotel to stay.
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Price per night fromMYR 184
Posted on Mar 19, 2026
Chameau
The hotel is in a convenient location, about a 20 minutes walk to the old city. Plenty of eateries and shops around. It's also just a 25 minutes drive to the train station (we took the scenic train to Danang). The room was ok and mostly clean, but the bed was very hard and the pillows felt like a sac of potato. The staff were friendly and helpful.
The hotel seems to caters mainly to Chinese tour groups. They are very noisy and unruly. The breakfast area felt like a market, the bread and pastries were stale and un-edible, the bacon was hard and dry. Maybe the Asian fare was good, the continental/western fare was terrible. Would not recommend!
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Price per night fromMYR 170