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Posted on Jul 4, 2026|Standard King Room
Guest UserThe hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep.
However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property.
The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked.
I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests.
The weighing scale also had visible dirty marks on it, which did not leave a good impression.
Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying.
Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience.
Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience.
Room 501
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Price per night from€ 79
Posted on May 20, 2026|Superior Queen With View
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Exceptional Repeat Stay
Perfect Location
Located right in the city heart.
Minutes away from the scenic waterfront.
Steps from vibrant Chinatown culture.
Culinary Delights
Countless food options nearby.
Local Sarawakian delicacies everywhere.
Cafes and restaurants within walking distance.
Outstanding Service
Staff are consistently welcoming.
Front desk resolves queries quickly.
Housekeeping maintains high standards.
The Verdict
This remains my top choice in Kuching. The unbeatable convenience and warm hospitality keep me coming back every single time.
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A Consistently Wonderful Stay
Returning to the Abell Hotel Kuching for another stay reminded me exactly why this property remains my top choice in the city. The location is absolutely unbeatable, offering ultimate convenience for any traveler. It takes just a few minutes to walk down to the beautiful Kuching Waterfront, making it effortless to enjoy scenic evening strolls. Furthermore, the hotel sits right near Chinatown, placing vibrant culture and historic charm directly at your doorstep.
The surrounding area is a paradise for food lovers, boasting a massive variety of dining selections. From bustling local hawker stalls serving authentic Sarawakian dishes to modern cafes, you will never run out of incredible options to try. What truly sets this hotel apart, however, is the exceptional team. The hotel staff are consistently good, professional, and incredibly helpful, always greeting guests with genuine warmth and handling every request with efficiency. I highly recommend the Abell Hotel to anyone visiting Kuching, and I will certainly be staying here again on my next trip
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Price per night from€ 26
Posted on Apr 18, 2026
Guest User
I rarely leave comments, but after this trip, I feel the need to do so—overall, it was quite disappointing.
This morning at breakfast, I found a dead mosquito on my plate and requested a replacement. However, the plate was returned to me, and it appeared to be the same one, with a mosquito leg still on it (I didn’t manage to take a photo). I’ve included another photo showing a cockroach leg in the room, which reflects my concern about the overall cleanliness.
Service was also lacking. There was no proper introduction to the resort upon arrival. When we asked a staff member how to get to the beach, they simply nodded without giving any directions or confirming if access was allowed. We had to find our own way, which is not acceptable given the price point.
That said, the room itself was excellent, especially the décor and the bathroom. However, for the mangrove room, be prepared for a noticeable (and somewhat unpleasant) mangrove smell, which makes the balcony less enjoyable.
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Price per night from€ 78
Posted on Jan 27, 2025
Johana binti Johari
Room with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
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Price per night from€ 44
Posted on Apr 7, 2025
Haziq Yai
Booked the double deluxe room. Had 2 issues
1. The water temperature is not stable. You'll get warm/hot water for a solid 5 min then it’ll be cold.
2. My room had a window in the toilet where the sun shines through so bright early in the morning, should add in a blind or something there to block them.
Breakfast was okay but for the prices of the rooms, could be improve a lot more.
Other than that my experience was great. Extended my stay up till 3pm and that cost MYR200 just to get a bit more rest. Would recommend for the comfy bed but get breakfast elsewhere for sure.
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Price per night from€ 74
Posted on Apr 28, 2026
Guest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
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Price per night from€ 86
Posted on Jun 12, 2026|Premium King Room
Madam Fa⭐⭐⭐⭐⭐ Excellent Stay & Delicious Dinner
I had a very pleasant stay at Riverside Majestic Hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay.
One of the highlights was having dinner at the Puteri Lounge. I enjoyed the braised beef short ribs served with mashed potatoes and vegetables. The beef was tender, flavorful, and very satisfying. I also had a hot cup of coffee, which was the perfect complement to the meal.
Overall, it was a relaxing stay with good food, great service, and a comfortable atmosphere. I would definitely stay here again and recommend it to anyone visiting Kuching.
Highly recommended! 😊
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Price per night from€ 55
Posted on May 6, 2026|Deluxe Hilltop Seaview Twin
BDSGHATDLA close to nature both jungle/mountain and sea front
Suitable for hiking in the santubong national park and take a breath over the beach after the hike
Staff were warm at heart in their service
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Price per night from€ 51
Posted on May 28, 2026|Superior King Room
Anonymous UserThe location is excellent, with a wide variety of restaurants right on the winding Sarawak River. From the floor-to-ceiling windows in the room, you can enjoy the shimmering water and the lush tropical vegetation along both banks. In the morning, you can see the sunrise painting the river.
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Price per night from€ 38
Posted on Dec 29, 2025
ESTHER ODEL
⭐ Review: Riverbank Suites Unit 408, Kuching, Sarawak
I recently stayed at Riverbank Suites Unit 408 in Kuching, Sarawak, and overall it was a very pleasant experience. The location is one of the major highlights — right in the heart of the city and just steps away from the Kuching Waterfront, local eateries, and popular attractions like Carpenter Street and the Main Bazaar. This made exploring the city on foot very easy and convenient.
The unit itself was spacious and comfortable, with two bedrooms, a fully equipped kitchen, a washing machine, and a balcony offering scenic views of the Sarawak River. It is ideal for families, couples, or longer stays.
Cleanliness was good, and the basic amenities such as Wi-Fi and air-conditioning were provided. However, the air-conditioning in Room 2 was leaking, so we did not use it throughout our stay. As a result, the room felt slightly warm during sleep.
One of the highlights of the unit is the balcony view, especially in the evening, which creates a relaxing atmosphere overlooking the river and city lights. Facilities such as the swimming pool and parking were also appreciated.
Overall, Riverbank Suites Unit 408 is a well-located and comfortable accommodation with great views. With minor maintenance improvements, it would be an even better place to stay in Kuching.
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Price per night from€ 52