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Posted on Jul 4, 2026|Standard King Room
Guest UserThe hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep.
However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property.
The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked.
I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests.
The weighing scale also had visible dirty marks on it, which did not leave a good impression.
Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying.
Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience.
Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience.
Room 501
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Price per night fromAU$ 131
Posted on Jun 4, 2026
LeesnYou can tell the hotel is a bit dated, but the room we stayed in was renovated, which was actually quite nice. The only downside is that if you're driving, parking can be really hard to find; the lot was full both day and night.
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Price per night fromAU$ 43
Posted on Apr 18, 2026
Guest User
I rarely leave comments, but after this trip, I feel the need to do so—overall, it was quite disappointing.
This morning at breakfast, I found a dead mosquito on my plate and requested a replacement. However, the plate was returned to me, and it appeared to be the same one, with a mosquito leg still on it (I didn’t manage to take a photo). I’ve included another photo showing a cockroach leg in the room, which reflects my concern about the overall cleanliness.
Service was also lacking. There was no proper introduction to the resort upon arrival. When we asked a staff member how to get to the beach, they simply nodded without giving any directions or confirming if access was allowed. We had to find our own way, which is not acceptable given the price point.
That said, the room itself was excellent, especially the décor and the bathroom. However, for the mangrove room, be prepared for a noticeable (and somewhat unpleasant) mangrove smell, which makes the balcony less enjoyable.
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Price per night fromAU$ 129
Posted on Jan 27, 2025
Johana binti Johari
Room with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
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Price per night fromAU$ 73
Posted on Apr 7, 2025
Haziq Yai
Booked the double deluxe room. Had 2 issues
1. The water temperature is not stable. You'll get warm/hot water for a solid 5 min then it’ll be cold.
2. My room had a window in the toilet where the sun shines through so bright early in the morning, should add in a blind or something there to block them.
Breakfast was okay but for the prices of the rooms, could be improve a lot more.
Other than that my experience was great. Extended my stay up till 3pm and that cost MYR200 just to get a bit more rest. Would recommend for the comfy bed but get breakfast elsewhere for sure.
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Price per night fromAU$ 122
Posted on Apr 28, 2026
Guest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
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Price per night fromAU$ 141
Posted on Apr 23, 2026|Deluxe King Room
teashaaaaaWent to Puteri Wing to celebrate my birthday. I noted that i am staying for my birthday and they actually gave me a cake that is actually delicious. I feel loved and appreciated. The food for breakfast is actually good. I love it here. Will come back soon with my husband <4
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Price per night fromAU$ 91
Posted on May 28, 2026
Anonymous UserA relaxing beachfront stay with beautiful sea views and a peaceful nature vibe 🌊🌴 Damai Beach Resort is perfect for a short getaway, with direct beach access, spacious rooms, and stunning sunset views. The combination of beach and rainforest creates a calm atmosphere that feels refreshing and unique. Great for anyone looking to unwind and enjoy a quiet escape in Kuching. Definitely worth it for the scenery alone ✨
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Price per night fromAU$ 84
Posted on Apr 18, 2026|Superior Twin Room
Guest User
Everything was okay, but only the staff not so friendly.
I love the breakfast, the food very delicious.
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Price per night fromAU$ 62
Posted on Dec 29, 2025
ESTHER ODEL
⭐ Review: Riverbank Suites Unit 408, Kuching, Sarawak
I recently stayed at Riverbank Suites Unit 408 in Kuching, Sarawak, and overall it was a very pleasant experience. The location is one of the major highlights — right in the heart of the city and just steps away from the Kuching Waterfront, local eateries, and popular attractions like Carpenter Street and the Main Bazaar. This made exploring the city on foot very easy and convenient.
The unit itself was spacious and comfortable, with two bedrooms, a fully equipped kitchen, a washing machine, and a balcony offering scenic views of the Sarawak River. It is ideal for families, couples, or longer stays.
Cleanliness was good, and the basic amenities such as Wi-Fi and air-conditioning were provided. However, the air-conditioning in Room 2 was leaking, so we did not use it throughout our stay. As a result, the room felt slightly warm during sleep.
One of the highlights of the unit is the balcony view, especially in the evening, which creates a relaxing atmosphere overlooking the river and city lights. Facilities such as the swimming pool and parking were also appreciated.
Overall, Riverbank Suites Unit 408 is a well-located and comfortable accommodation with great views. With minor maintenance improvements, it would be an even better place to stay in Kuching.
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Price per night fromAU$ 81