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9.2/10
Great
GGuest UserMy husband and I had the most amazing time at Joia de Bávaro last week! The resort was absolutely beautiful, the service was top-notch, and every moment felt like paradise. From the delicious food to the peaceful pools and stunning beach views, it was the perfect romantic getaway. We’re already dreaming of going back!
GGuest UserEvery single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!
HHeather TrentThe majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
MMatt2The complex is nice and the rooms are comfy.
I sent an email with some questions / request a week before arrival and they never replied.
The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.
GGuest UserWhat an amazing place. My room was spacious, clean, and beautifully decorated. The friendly staff made my check in pleasant. Shout out to señor Francisco from the Mexican restaurant. He and his team were awesome. The food was delicious. The buffet restaurant is packed with goodies. Anything you want you can eat. Justin was super nice. Best waiter ever. The resort is clean, well maintained, and the landscaping is beautiful. Overall, had an excellent time. Would definitely recommend.
VVidal ClaramonteIt has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
MMikhail GrabeReview:
Los Corales Village Punta Cana - Original -is a wonderful place to stay with direct access to the beach,The houses are clean, comfortable, and located very close to the beach. Everything works perfectly, and the price-to-quality ratio is excellent. The breakfast is tasty, and the beach is very clean and beautiful. Special thanks to Rosa, the property manager, for her kindness and great service. Definitely will come again!
OOleTOk, but don't expect anything special. Cleaning and change of towels every day. Breakfast is only 3 options to choose from, one of which is always missing. There is a small beach club with a bar at the second hotel on the beach within walking distance. The staff is very slow, as is the case everywhere in the country. Before New Year's Eve we asked for an iron to iron our dress, but they never brought it to us. The room has a large wardrobe and not a single hanger. There is no refrigerator. Large balcony, not a single chair on the balcony. Everything is somehow ill-conceived
PPilar yeraldinneHola una sola persona atiende en recepción y en el Restaurant, no limpian la habitación en los 3 días que me quede no cambiaron toallas. La ubicación es céntrica.
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