Hotels with balcony in Pigeon Forge

We came with friends as we usually do every February. Shanica greeted us with such a smile! Everyone was so friendly and welcoming and helpful! Breakfast was excellent and the rooms very comfortable. Our friend even had the room next door with a fireplace! The entryway was warm and inviting and very comfortable. Even had a table out there where we could play games and talk. The pool and jacuzzi were clean and had nice towels. This why it is our favorite place to stay in Pigeon Forge!

I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.

We stayed here for 3 nights as a family. The hotel has a lot of facilities to keep kids happy and engaged. Indoor waterpark was good with quite a few slides. Thanksgiving decoration was beautiful. They also did a lot of activities right from 8:30 am until 9:45 pm to entertain the families and kids, and that was really nice of them. Rooms were OK, it didn't have a microwave. They have a breakfast place, ice cream shop, flavored pop corn and sweets/candy shop, and a pizzeria. The breakfast place had ”A la carte” option, no buffet. Overall, it's a very nice place for families with kids. The kids will never feel bored even if they have to spend a whole day in the hotel. And location is perfect.

The housekeeping staff was very helpful. The room was clean and spacious. We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast. The parking area for the room itself was small. There were cars having to park wherever they could. The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.

We usually stay in hotels, and our first night here was pleasant. The service was good, and the room was clean, well‑stocked, and the King bed was very comfortable. However, the room itself felt a bit cramped, and the bathroom was much smaller than what we’re used to. Our biggest issue came on the second night, when the parking lot noise was extremely loud and made it difficult to rest. On a positive note, the breakfast was excellent and definitely met our expectations.

My wife and kids enjoyed our stay at the Holiday Inn and Suites Pigeon Forge. The Facilities were very clean and modern. I noticed the pillows and bed felt comfortable and we all slept well. It is in a great location if you have kids being around a lot of things to do. The hotel itself also seemed very kid friendly. We would stay again!

the service was amazing and very enjoyable. You can walk to any restaurants,everything is nearby. The cleanliness services AMAZINGGG. The only thing is the breakfast area is small so it’s difficult to find a seat, and also most of the rooms are still old like the picture, but we loved this hotel.

Hotel was older but clean. Convenient to Gatlinburg, and the Smoky Mountain parkway. The room had everything you needed mini fridge, small coffee maker, hairdryer. A elevator to the second and third floors. But it wasn’t convenient to both ends of the large outdoor entrances. The beds were comfortable. The room had a flat screen tv but the remote controls didn’t work. We tried to call the front desk, but the phone didn’t work either. When we went to the front desk to tell them, they said they didn’t know the rooms had phones. They gave us a new remote that also didn’t work. There was only 1 washcloth and towel in the room, but they gave us more when we went to the front desk. The air conditioning worked well. The pool was open but not heated as advertised.

Am average hotel at a location with a lot of traffic. Pool is cold, so don't expect a good swimming experience. The slide is functional though. Overall a good place to stay.

Couldn't ask for a better location. Within walking distance to almost everything. Really nice pool. Rooms are basic but cheap. Great if you're traveling for work or on a budget. They do not rent to locals within a 200 mile radius so double check before booking. We'll see you next time