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Hotel Recommendations in Seoul
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Best Hotels in Seoul
5 star
Amazing615 Reviews
City Hall/Myeong-Dong Seoul|0.3km from downtown
I've been to Seoul several times, and this trip I finally got to experience the Westin Josun. The airport bus goes directly to the hotel, and the service was impeccable from the moment I got off the bus until check-out. All the staff spoke excellent English and were proactive in helping with luggage, giving directions, and even making change. The location is also fantastic; I could walk to duty-free shops, Myeongdong, and other places. The nearby BBQ restaurants were also delicious. My only minor complaint is that you have to stand in the bathtub to shower.FromS$ 700
Great692 Reviews
City Hall/Myeong-Dong Seoul|0.73km from downtown
This stay was absolutely perfect! The hotel's decor is upscale, and the common areas are meticulously maintained. The guest rooms are spacious, and the furnishings feel high-quality. The mattress and pillows are incredibly comfortable; I slept soundly until morning. Housekeeping provided thorough cleaning daily, and the amenities were fully stocked. The butler service was prompt and responsive, and the breakfast offered a rich variety of delicious options. The location is convenient for getting around. It's suitable for both business trips and vacations. I've saved it to my favorites and will definitely be back!FromS$ 409
Great352 Reviews
City Hall/Myeong-Dong Seoul|0.21km from downtown
This hotel is perfectly located! It's just south of Seoul City Hall Square and west of Myeongdong. The subway station is only a few dozen meters from the lobby entrance, and Sejong-daero is right to the west. It's also not far from the major palaces and Namsan, so the location couldn't be better. The staff are very friendly, attentive, and welcoming. While the facilities might feel a bit more compact compared to newly built five-star hotels in China, they are well-maintained and perfectly adequate. Overall, it offers great value for money.FromS$ 320
Great1092 Reviews
Dongdaemun Market Seoul|2.68km from downtown
For this price point, the basic room hygiene was excellent, no complaints there! But apart from that, everything else was a letdown. If you're looking for a comfortable and convenient trip, this isn't the place.
Location and Dining: The hotel is located on a mountain with a great view, but don't even think about walking anywhere. Besides a duty-free shop nearby (which is mostly frequented by personal shoppers), even getting a taxi is a hassle.
For breakfast, be prepared to wait an hour. The front desk suggested I go before 7 AM to avoid the queue, which, to be fair, made breakfast quite good. When I checked in, I also inquired about dinner and good restaurants. The front desk staff claimed all their hotel restaurants were famous and delicious, especially the Japanese one. When I asked them to make a reservation for us, they said reservations usually needed to be made 30 days in advance. Fine.
Then I thought, I'll just grab a coffee at the hotel cafe. Another wait... at least 30 minutes. Ugh...
Returning to the hotel on the second evening, I found the lobby packed with people queuing all the way to the door, like a bustling market. They were all lining up for the buffet. If your F&B is that good, why bother with the hotel? Guests staying here can't even get a table because it's full of outside diners.
The swimming pool was the same – tiny and completely overcrowded, impossible to actually swim. There must have been at least 50 people in there; it was more like a hot tub than a pool. Honestly, apart from sleeping, nothing else was good.
Let's talk about the service: It felt like they were particularly reluctant to serve Chinese guests. When checking out, my child and I were carrying our luggage out, and there were many staff standing in the lobby who didn't offer to help. It was only when a car pulled up outside that someone came to assist us with our bags. What were all those people standing around in the lobby doing then?
After my luggage was loaded, I got into the car and looked out the window to see the person who just helped me with my bags using my car window as a mirror to fix his hair. Hilarious! (This happened at 7 AM Korean time on the 19th).
For this price, you're better off staying in Gangnam. Josun Palace is much better and similarly priced.
To be honest, I'm very disappointed. It's a beautiful hotel, and the staff are all good-looking, but they clearly haven't been properly trained. I hope whoever cares about this hotel sees this review and seriously considers whether you are in the F&B business or hospitality. My experience of your hospitality was very poor.
You did great in terms of the beautiful location and clean rooms, but you missed out on how to treat your guests that are staying at the hotel. Horrible experience. I don’t think you deserve the reputation you once had.FromS$ 631
Great829 Reviews
Dongdaemun Market Seoul|2.26km from downtown
⭐⭐⭐⭐ (Four stars, deductions mainly for hardware details)
For our trip to Busan's Haeundae, we booked this two-bedroom, one-living-room apartment-style family room. Booking in advance made the price very reasonable, and it's perfect for groups or families traveling with children.
✅ Pros & Highlights:
1. **Excellent Location**: Right next to the heart of Haeundae's main street. You can step out and immediately find shops for browsing, shopping, and buying daily necessities, making transportation incredibly convenient. It's only three subway stops directly to Shinsegae Centum City department store, making shopping and dining hassle-free.
2. **Great Layout**: It’s a standard two-bedroom, one-living-room layout with two queen-sized beds (1.5m). The two bathrooms mean no fighting over facilities. It also has a separate living room and an open-plan kitchen, plus a washing machine in the room, which makes daily laundry and cooking very convenient.
3. **Unique Balcony & Amenities**: The most unique feature is the rotating balcony, offering a good view. There's a café on the ground floor where guests can have breakfast (I didn't pre-order breakfast). The overall space is spacious and has a strong homey feel. There are three air conditioners in the unit, providing ample cooling.
⚠️ Areas for Improvement:
1. **Housekeeping Request**: Unlike regular hotels, there's no 'make up room' light. If you want your room cleaned, you have to call the front desk to schedule it, which is quite inconvenient.
2. **Lack of Blackout Curtains**: The second bedroom only has a sheer curtain, no thick blackout curtain. As soon as it gets light, direct sunlight streams into the room, making it easy to be woken up and affecting sleep quality. I hope the hotel can add blackout curtains to improve this.
3. **AC Remote Control Issue**: There's only one remote control for three air conditioners. If you want to turn on the AC in different rooms, you have to keep moving the remote back and forth, which is very inconvenient to use.
4. **Hot Common Hallways**: The common hallways on each floor don't have air conditioning. When entering and leaving the room, the hallways feel noticeably stuffy and uncomfortable.
Overall, the value for money is good, and the location and layout are very suitable for family travel. However, there are quite a few hardware details that could be optimized. Friends who are particular about blackout curtains and AC remote convenience might want to consider these points beforehand.FromS$ 266
Business travel
Very Good960 Reviews
City Hall/Myeong-Dong Seoul|0.17km from downtown
The hotel's location is super convenient, just a few minutes' walk to the subway station, Lotte Duty Free, and Cheonggyecheon Stream, with plenty of cafes and bakeries nearby. The staff were very helpful and communication was quick. The main entrance has stairs, and there's a small slope leading to the back entrance, but the signs aren't very clear, which can be a bit inconvenient if you're lugging suitcases. There was a used cotton swab on the carpet that hadn't been cleaned, but otherwise, the cleanliness was quite good.FromS$ 177
Very Good1095 Reviews
Jongro / Insadong Seoul|1.15km from downtown
This hotel is very close to Myeongdong, within walking distance. It's also conveniently located near Lotte Duty Free and Shinsegae, and there are convenience stores nearby, so the location is quite good. However, for the triple room I booked, the pillowcases and sheets hadn't been changed, and they felt incredibly dirty. After arriving late at night, I spoke to the front desk, and they brought three new sheets that were noticeably cleaner. We spread them out and slept for the night. The staff's attitude was decent, especially the person who brought the new sheets, who was very polite.FromS$ 111
Very Good1662 Reviews
City Hall/Myeong-Dong Seoul|1.61km from downtown
The hotel's location is excellent, very close to the subway and bus stops. You can easily walk to the Hanok village near Changdeokgung Palace, and Gwangjang Market is also very nearby. At the eastern end of the market, there are fruit shops, so you can really indulge in fresh fruit. Downstairs, there's a supermarket that seems to be open all the time, so no matter how late you come back, you can always find something to buy. We were given a room facing north, which offered fantastic views of the mountains and the palace. The bed in the room was large, and there were no strange odors, making it perfect for a family trip.FromS$ 213
Very Good1563 Reviews
City Hall/Myeong-Dong Seoul|1.05km from downtown
The downside is that there were former employees striking outside the hotel the entire time. It seems this hotel treats its staff very poorly. The daily room cleaning was also done very late, probably because they laid off so many employees. For these reasons, I wouldn't recommend this hotel.
The location, however, is excellent. It's super convenient for getting to major shops in Myeongdong like Olive Young (though a bit far from the duty-free shop). The subway station is right downstairs, and there's also a very large 7-Eleven downstairs with spacious seating for instant noodles. Other stores like GS25 are also nearby, and a 12-story Daiso is just across the street. The hotel doesn't provide disposable dental kits, so you can just buy them directly from Daiso.
Myeongdong Cathedral is right behind the hotel, and there are quite a few historical attractions in the vicinity. Luggage storage is very convenient, and check-in is self-service.FromS$ 178
Very Good682 Reviews
City Hall/Myeong-Dong Seoul|0.39km from downtown
This hotel is conveniently located near Myeongdong, with a Starbucks right next door and a duty-free shop across the street. The subway station is just outside, making it super easy for shopping, dining, and transportation. The room size was decent, and the cleanliness was also quite good. For a summer stay, the value for money was pretty reasonable.FromS$ 253
Family friendly
Very Good2101 Reviews
City Hall/Myeong-Dong Seoul|0.67km from downtown
Stayed for three nights in Seoul, right in the Myeongdong area. It was super convenient for food and shopping, with several great restaurants nearby. It's also very close to the subway station and Lotte Department Store, perfect for dropping off your shopping and heading back out. The hotel facilities are a bit old, but everything else was good.FromS$ 217
Very Good3205 Reviews
City Hall/Myeong-Dong Seoul|1.57km from downtown
Big shoutout to the front desk guy who spoke Chinese! Communication was a breeze, and he was super nice, even helped us with a taxi. The location is great, with subway lines 3, 4, and 5 all nearby. Lines 4 and 5 are the closest, which is really convenient; it's just one stop to Myeongdong. But since we enjoy walking, we often just walked to Myeongdong anyway – it's not too far, maybe three blocks. The hotel has a CU convenience store, which is perfect for breakfast or a late-night snack. Our room was newly renovated, very comfortable, tidy, and clean. The soundproofing was excellent; even when people next door had their door open, we couldn't hear a thing with our door closed. The facilities are also great – there's an ice machine, hot and drinking water, and a microwave. The only downside is that the price was a bit high during the summer holidays.FromS$ 203
Very Good362 Reviews
City Hall/Myeong-Dong Seoul|1.04km from downtown
Very convenient, clean and hygienic hotel, impressive quick self check in service. I booked a 5 nights twin bedroom. The room was clean and tidy, the air in the room smell nice, the bedsheets were neat and clean. However, the shower room ventilation needs to be improved. Other than that, this hotel provides excellent complimentary breakfast, everything was perfect to me. Will definitely stay again next time.FromS$ 358
Great3007 Reviews
Dongdaemun Market Seoul|2.61km from downtown
The room size was just right, not too big, not too small, and it had a balcony with a great view for watching the sunrise – absolutely stunning! I’ve uploaded pictures of the view at different times of the day for everyone’s reference. The transportation is incredibly convenient; there are several subway lines right downstairs to choose from, and as soon as you step out, there are all sorts of dining options. The mall is also right downstairs, making it super easy to buy anything you need! Most importantly, I love to run, and this hotel is very close to Cheonggyecheon Stream, which is a dream come true for running enthusiasts! It's a 5km one-way run, making it 10km round trip! Fantastic! The hotel breakfast was also a highlight; the fried chicken, noodles, and mixed salads were absolutely delicious! Plus, the front desk staff were very friendly. When we arrived, there was even a guide who spoke Chinese, which was very nice! I'll definitely choose this place again next time! Unforgettable Seoul, you brought me endless surprises!FromS$ 181
Very Good931 Reviews
City Hall/Myeong-Dong Seoul|1km from downtown
This is my second time staying at Hotel Sky Park 3, and I would definitely book again if I visit Korea in the future.
The check-out process was very quick, and the staff were friendly throughout my stay. I even arrived early, and the receptionist kindly helped me check in before the official time, which I really appreciated.
All the staff were polite and always greeted guests when entering and leaving the hotel. The service overall was excellent. The room was very clean and comfortable.
If you stay in a room with a window, you can even enjoy a view of Namsan Tower, which is a nice bonus.
Highly recommended if you are looking for a clean hotel in a convenient location.FromS$ 215
Hot spring
Very Good2353 Reviews
Dongdaemun Market Seoul|2.14km from downtown
Sky Garden Dongdaemun 1 is in a fantastic location. It's just a few minutes' walk to the Dongdaemun shopping area, and there's an airport shuttle stop right across the street, making transfers to and from the airport super convenient. The room was clean and tidy, and the bedding was comfortable. The 24-hour front desk had staff who spoke Chinese, which made communication very smooth. There are plenty of convenience stores and restaurants nearby. It's definitely my top choice for shopping and getting around – I'll stay here again next time I'm in Seoul.FromS$ 151
Very Good1847 Reviews
City Hall/Myeong-Dong Seoul|0.5km from downtown
This hotel is fantastic! To get there, take airport bus 6015 and get off at Namdaemun Station. The hotel is located in the alley directly opposite where you get off. Just cross the road via the underpass, and it's a maximum 10-minute walk. It's also incredibly close to Myeongdong. If you exit the other end of the alley, it's a three-minute walk, and a right turn will lead you to an underground shopping center. From there, you can access Lotte Department Store through several entrances, or keep walking to exit 18 which leads directly to Myeongdong Shopping Street – perfect for avoiding the sun during the day. I highly recommend this hotel; the breakfast is excellent with a self-service ramen machine, and there were many Western guests. They provide disposable slippers and two bottles of mineral water. The room is cleaned, but they don't fold the duvet. Check-in was easy; even with a bit of gesturing and guessing, there were staff who spoke Chinese, though you might not always encounter them. I didn't experience any unfriendliness. This hotel is far superior to the Ibis I stayed at later near Myeongdong. If you're going to Seoul, this hotel is highly recommended for its convenience to attractions and shopping, plus direct airport bus service for your return. Lotte, Shinsegae, and Myeongdong Shopping Street are all within a 10-minute walk.FromS$ 223
Very Good243 Reviews
City Hall/Myeong-Dong Seoul|1km from downtown
This hotel is excellent – very clean, tidy, and cozy. The management pays attention to every detail, and the service response time is quick. I especially liked the Chinese-speaking staff. The location is incredibly superior, offering a quiet retreat in a bustling area, making sightseeing and dining very convenient. It fully matches the description, providing guests with a particularly reassuring and comfortable stay. It was a highlight of this trip, highly recommended, and a safe bet! 👍🇰🇷🥳FromS$ 203
Very Good677 Reviews
City Hall/Myeong-Dong Seoul|1.15km from downtown
I was quite satisfied with my stay at Hotel G2. It's located on a very quiet street, and there are many restaurants tucked away in the alleys behind the hotel. The room size was decent; I could easily lay out two large suitcases on the floor. It's only a few minutes' walk to the nearest subway station, and about a 15-minute walk to the Myeongdong shopping area, which isn't too far at all. Plus, there are plenty of local coffee shops right below the hotel.FromS$ 197
Great671 Reviews
City Hall/Myeong-Dong Seoul|0.79km from downtown
The location is fantastic! Although the room was small, the layout was very efficient. I was surprised they even managed to fit a bathtub and had a separate wet/dry area in such a small space – only in Japan/Korea! The great location meant I could pop back to the hotel to drop off my shopping, which saved a lot of time. Plus, if you cut through the Olive Young store next door, you can get to the other side of the street easily. When checking out, you can use the self-service machine on the first floor, which is super quick. Cars can pull right up to the entrance in the morning and evening. At other times, you have to walk a short distance, but overall, it's very convenient – a one-stop shop for eating, shopping, and exploring!FromS$ 278
Gym
Great3029 Reviews
City Hall/Myeong-Dong Seoul|1.16km from downtown
Overall, it was a great experience. The hotel offers good value for money, and the hygiene was excellent. It's very close to the subway station, just a 3-5 minute walk away. Downstairs, across the street, there are plenty of restaurants and small bars. The hotel is located in the city center, near Myeongdong, and you can walk to the pedestrian street in about ten minutes. It's also quite quiet at night. There's a convenience store in the lobby downstairs, making it easy to buy things. I initially booked for 3 nights and wanted to extend, but there were no suitable rooms available. I'd definitely recommend it for future visits.FromS$ 204
Great1062 Reviews
City Hall/Myeong-Dong Seoul|0.72km from downtown
I chose this hotel again, and it felt like rooms were a bit tight during the summer. This time I booked a king-size room; the bed was quite large, but the room itself was a bit small. In hindsight, the first room I stayed in was the most spacious, even though it didn't have a view.
Aside from the slightly smaller room, everything else was great. The view outside the window was nice too. I'm not sure if it's because I stay here often, but this time they even gave me complimentary chocolates, which was a lovely surprise.
I was very satisfied with the softness of the bed; it was super comfortable to sleep on. The air conditioning in the room was also incredibly powerful; sleeping under the duvet was so refreshing. The room temperature was perfect, to the point where I always had the illusion that it wasn't hot outside, even though Seoul has been scorching recently.
The room cleaning was also very timely and done very well. Overall, I still feel it's a great place, and given its excellent location, I'm thinking I'll probably choose to stay here again next time.FromS$ 274
Great717 Reviews
City Hall/Myeong-Dong Seoul|0.58km from downtown
This is the ideal hotel to stay-in in Seoul because it is literally located right at the heart of Myeong-dong everywhere happening. There is a large 7-11 conveniently located just 10 metres away, the start of a night market just another 20 metres away. Cross over to the other side and there's all the luxury shopping (Lotte Deparment Stall) which in my opinion is better than Gangnam. another direction and you will hit Myeongdong shopping main street. Go underneath and there will be a huge underground shopping mall that leads all the way to City Hall main station.
Rooms are very spacious, the gym was excellent and last but not least, the staffs were all very friendly and kind to allow us to check-in early due to available vacant rooms. My family and I will definitely be back here when we comes back to Seoul again.FromS$ 381
Great659 Reviews
City Hall/Myeong-Dong Seoul|0.6km from downtown
This was by far the best service I experienced in Korea. The front desk staff were generally very welcoming, especially the cleaning lady who was incredibly meticulous and thorough. She not only cleaned the room perfectly but also tidied up my scattered belongings and even left some Korean milk candies as a treat! 👍🏻 The hotel's location is quite good, with a food street right behind it, making it easy to find meals. The only downside was that I chose a room with a Namsan Tower view, but it was quite noisy at night due to being close to the street.FromS$ 317
Great1172 Reviews
City Hall/Myeong-Dong Seoul|0.48km from downtown
## Location: Perfect Score
Right across from Lotte Duty-Free and less than a 5-minute walk to Shinsegae Duty-Free, making it incredibly convenient for shopping. Its location is comparable to the Aloft nearby but significantly better than Voco (which requires a bit of a detour). If you're here for serious shopping, this location will definitely save you time and effort.
## Room & Facilities
The room size is similar to Aloft's – both are on the 'compact' side. It's a bit smaller than Voco, so if you have a lot of luggage, you might want to reconsider. The hotel is located within a mixed-use building, so you'll need to go to the 9th-floor lobby for check-in. Waiting for elevators during peak hours can be a bit of a pain. There are free luggage lockers on the 9th floor lobby, which are very convenient to use.
## Service & Details
The service was adequate, neither exceptionally good nor bad. However, there's a noticeable drawback: my Trip.com reservation explicitly requested a 'high floor,' but I was given the 11th floor (guest rooms are on floors 10-18). This compromised both the view and the quietness. I recommend calling ahead to confirm or actively requesting a higher floor upon arrival. The central air conditioning noise from the adjacent building runs 24/7, which somewhat affected my sleep.
## Alternatives
Next door is Ibis. If you're not sensitive to floor level or room size, you could compare prices for the same location and pick whichever is cheaper.
## Summary:
If you're looking for ultimate convenience and don't mind a smaller room or the occasional elevator wait, this place is worth considering. However, if a great view, spacious rooms, or a high-floor experience are important to you, I suggest lowering your expectations or looking elsewhere.FromS$ 244
Swimming pool
Great519 Reviews
Yongsan/Itaewon Seoul|3.44km from downtown
Facilities: The hotel is well-equipped. Although it's located halfway up a hill, there's a shuttle bus for tourists to Myeongdong and Hannam-dong, and it's also very convenient to call an Uber or a taxi right outside. If you don't go out, you can easily spend half a day at the hotel's swimming pool and gym during the day, and the lobby bar in the evening has a great ambiance with live music.
Ambiance: The hotel has a very old-money feel. The window views are beautiful, and the colors of the mountain forest change with the seasons, which I imagine would also change one's experience of the hotel. The rooms are very beautiful; I highly recommend a mountain-view room.
Service: The service is exceptionally attentive, breaking away from traditional Korean service. There are staff members at every point, especially in the gym and dining areas, who guide you, so you won't feel lost or confused when you go by yourself.FromS$ 525
Very Good411 Reviews
Yongsan/Itaewon Seoul|4.43km from downtown
Very beautiful hotel. Greeted by staffs who helped open the car door, and get your bags and luggage to the check in counter every day!
Only bummer was at check out timing is 11am, we tried asking for later check out timing during check-in and was told hotel is full. Managed to get a late check out of 12pm when we tried again the night before leaving the hotel.
Hotel has a little mall,a coffee bean, CU, some expensive restaurants. It also has a sauna (30K won per pax), 1 hot and cold tub and one sauna room.
Room amenities can be requested via the web app in your room. Rooms were very modern, however Water from the shower does flood the dry toilet area a little. Generally a great stay.FromS$ 311
Great963 Reviews
Seoul|4.07km from downtown
I stayed here for a 2-day, 1-night trip to Seoul ☺️ It was my first time staying at Novotel Ambassador Suites, and I was really satisfied! It's directly connected to Yongsan Station and IPark Mall, making it super convenient to get around. I stayed in a Junior Suite, and the room condition was excellent, with a fantastic view from the room! The city view of the Han River and Seoul's downtown was truly impressive. With a swimming pool and sauna, it's an excellent place for a 'ho-cance' (hotel vacation) 👍FromS$ 289
Great256 Reviews
Dongdaemun Market Seoul|2.75km from downtown
Facilities: Excellent, the flowers in the lobby are beautiful.
Service: The staff are all very friendly and helpful.
Hygiene: Very clean, the room was great, they even helped with an extra bed.
Facilities: Excellent, the lunch buffet was delicious, reasonably priced, and had a great variety. The steak on the second floor was also very good.FromS$ 504
Amazing690 Reviews
Seoul|12.73km from downtown
The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.FromS$ 376
Breakfast
Great1701 Reviews
Dongdaemun Market Seoul|2.2km from downtown
The room was very clean and tidy, and the price was just right. It was also very conveniently located, with four subway lines nearby and a convenience store just a short walk away. David at the front desk was very accommodating; even though it wasn't yet 3 PM for check-in, he told us we could check in early because a room was already cleaned. All the staff were very friendly and helpful. It was excellent, and I'll definitely come back again.FromS$ 181
Very Good1119 Reviews
City Hall/Myeong-Dong Seoul|1.02km from downtown
I stayed at the Four Points by Sheraton Josun, Seoul Myeongdong for one night before flying out of ICN. My only requirement was that the hotel have easy access to the airport limousine route. While there is a stop a few steps from the hotel, we found that, given the time of our flight the following morning, we ultimately needed to use a different stop. We trekked the extra 10 minutes in the morning with our luggage, which was less than ideal, but ultimately worked out fine. The hotel was easy to access, tucked into a quiet corner of Myeongdong. While we arrived quite late in the evening, the staff was glad to receive us. The check-in instructions were simple and easy. We received a room on the 20th (I think) floor with a lovely view of the city. It was clean and well-appointed with space for four suitcases, which was necessary as we prepared to depart Korea with many new purchases. The famous Myeongdong walking street was only a 7-minute walk away, which is a major selling point. I would definitely recommend this hotel for a solo traveler, a pair, or a couple. The room is small, but clean, and the location is prime.FromS$ 308
Very Good1018 Reviews
Seoul|7.39km from downtown
Upon entering to check-in, there was no proactive greeting. The attitude during check-in was also just so-so. I chose this hotel specifically because it was advertised as a 'Chinese selection,' but I felt their attitude towards Chinese guests was indifferent. Other explanations were general, mainly emphasizing the 11 AM check-out time, warning of a penalty otherwise. Personally, I think the hot water issue, which I'll mention next, is more important than that.
Aside from these points, the hygiene was acceptable. The facilities are a bit old. There's a convenience store nearby, and the bus stop downstairs is also very convenient.FromS$ 82
Very Good449 Reviews
City Hall/Myeong-Dong Seoul|0.99km from downtown
The hotel has a great location, making it easy to get around the city. The 24/7 front desk was very convenient, and having a WOWPASS machine in the hotel lobby was a huge advantage. We also appreciated that drinking water was always available in the lobby, which was a thoughtful and useful service for guests.
Unfortunately, we were very disappointed with the housekeeping during our stay: when we checked in on July 2, we found that our room had not been properly cleaned. Under the bed, there was a thick layer of dust, cookie crumbs, plastic straws, and used tissues. It was obvious that this area had not been cleaned for a long time.
On the morning of July 3, I went to the front desk, showed the receptionist a video of the issue, and requested housekeeping. The receptionist recorded the video on their own phone, wrote down our room number, and assured us that someone would come to clean the room. However, nobody ever came.
Later, our bed linen was changed earlier than the dates indicated by the receptionist, but the area under the bed was still never cleaned.
After July 4, we requested housekeeping again, including trash removal and fresh towels, but our trash was still not emptied, and our towels were not replaced.
The most disappointing part was not the housekeeping schedule itself, but the fact that we reported a cleanliness issue immediately after check-in, the hotel documented the issue, promised to resolve it, and then failed to provide the requested housekeeping.
Unfortunately, this experience did not meet the standard we expected from the hotel.FromS$ 157
Good924 Reviews
Dongdaemun Market Seoul|2.08km from downtown
Excellent! Since we arrived on an early morning flight, we got to the hotel quite early. They kindly stored our luggage and prioritized cleaning a room for us. It's not too far from the metro station, and there are plenty of restaurants and convenience stores nearby. The cleaning staff also tidied up our room every day.FromS$ 58
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