4-Star Hotels in Otago, New Zealand

Beautiful hotel, lovely staff, perfect location. The only downside for me personally was that all public areas ( such as the lounge ) get locked after 8pm . Simple cold breakfast, sadly mostly sweet options, but they do have tomatoes, few cheese selections, olive oil and bagels. Bonus points for the honey-lemon-turmeric concentrate, which is perfect for cold mornings.

The hotel was great however for the size and experience they are aiming for and the reputation of being operated by the Hilton, the internet speed is subpar and was below my expectations. A speed test returned speeds of 0.03mbps which is not enough for web browsing. I would have hoped for better internet connection given the price and premium segment this hotel competes in.

The hotel's hygiene and location are great, with plenty of shopping and dining options nearby. However, upon check-in, we were told the parking lot required a reservation and was therefore unavailable. We had to park on the street in paid parking spaces instead. There was no mention on the website or booking interface that parking needed to be reserved in advance.

Really enjoyed our stay here. The staff were lovely, right from reception, housekeeping to porters. As we had been travelling for a couple of weeks, having a laundry in the hotel was a lovely bonus. There were food places of all varieties within walking distance as well. Definitely recommend staying here

The room was very spacious and had great natural lighting, which I really appreciated. It felt comfortable during the day and overall the space itself was quite nice. However, the WiFi was extremely poor. Even basic social media would keep buffering, and trying to watch a show at night was almost impossible — it would pause every couple of minutes. Since there’s not much to do around in the evening, this was pretty frustrating. Another thing that felt a bit uncomfortable was the mirror placement next to the bed upstairs. It’s not directly facing the bed, but if you turn to the side, you’re basically looking straight into it. I know this might not bother everyone, but in some cultures (like feng shui), having a mirror facing the bed is considered bad for sleep and overall comfort, so it felt a bit odd to me. The bathroom was also a bit annoying — the fan automatically turns on with the light and can’t be switched off separately. It was quite loud, so even using the bathroom felt uncomfortable after a while. Parking space was decent in size, but getting out was inconvenient. I had to reverse multiple times because the space behind wasn’t very wide. Overall, the room itself is nice, but the WiFi and some layout details could really use improvement.

Wonderful. Had the 2 bedroom apartment for sons graduation. Was spacious and all amenities provided including iron, hair dryer and microwave, fridge. Was comfortable and warm. Great location and accessible parking.

If you use Google Maps, remember to select the pedestrian path for directions. Otherwise, it may guide you to an abandoned house. The view from the dining room was nice, but we found some short blond hairs on the bed. We weren't too concerned about it, but others might be. The breakfast is quite Western—bread and jam, with milk or yogurt. It's a nice place, suitable for a short nap before takeoff. Nearby Saddle Hill is a great spot for viewing the Southern Lights if the timing is right. You could also ask John for local tips—he might know the best viewing spots. Thanks again to John for his hospitality!

We had a lovely stay at Hotel St Clair! The room was clean and luxurious. Definitely one of the most value for money stays during our trip in NZ!

Mercure Queenstown truly elevates the vacation experience! My friend and I stayed in a lake view room with two large beds, and the entire experience was fantastic – definitely five stars! 🌄 Stunning Views: The lake view room offers an absolutely divine panorama! You can take in the breathtaking beauty of Lake Wakatipu and the Southern Alps right from your bed. The lake and mountain scenery, both morning and evening, is so beautiful it leaves you speechless; waking up to it every day was incredibly rejuvenating. 🏊♀️ Excellent Facilities: The hotel features its own pool and lounge area. After a day of activities, a dip and some sunbathing really enhanced the holiday vibe. The room was spacious, the bedding soft and comfortable, and it was spotlessly clean. The facilities were complete and modern, perfectly meeting our travel needs. 💁♀️ Attentive Service: The front desk staff were warm and professional. Upon check-in, they proactively introduced the hotel facilities and provided local tips for sightseeing. Any requests were promptly handled, showing great attention to detail that made us feel very welcome. 📍 Convenient Location: The hotel’s location is superb. It’s easy to park if you're driving, and you can also walk to Queenstown center with ease, making dining, shopping, and visiting attractions incredibly convenient. Our Queenstown trip with my friend was made even more perfect by this hotel. We will definitely choose it again next time we visit, and I highly recommend it to every traveler coming to Queenstown!

Overall, this accommodation was excellent and exceeded our expectations. The unit was very spacious, well-maintained, and spotlessly clean upon arrival, which immediately made us feel comfortable and at ease. The layout was practical and suitable for both short and longer stays, with ample space to move around and relax. One of the biggest advantages was how easy the place was to locate. Clear directions and a convenient location made check-in smooth and stress-free, especially after a long journey. The surrounding area was also quiet and pleasant, allowing for a restful stay. Cleanliness was clearly a priority, from the rooms to the common areas, which we truly appreciated. Overall, this accommodation offers great comfort, convenience, and value. We would definitely recommend it to others and would not hesitate to stay here again in the future.