4-Star Hotels in Otago, New Zealand

The room had a very large bed, but it was quite soft, so if you're not used to it, it might be uncomfortable. The lake view room was beautiful, and we were lucky enough to see a rainbow. There's a path right next to the hotel that leads directly to the lakeside, which is absolutely stunning. The hotel is also conveniently located for walking to the town center; there's a slope, but it's manageable.

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

The room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

If you're driving or renting a car, the hotel's location is pretty good. However, if you're on foot, you'll need to take the Line 1 bus, and then it's about a ten-minute walk on a flat road to reach the hotel. The overall exterior of the hotel looks nice, but the interior is visibly dated. The carpets and wall paint clearly show signs of old renovations, and the rooms are on the smaller side. Despite that, the stay was quite comfortable. Also, a heads-up: the front desk is only open until 8 PM. We missed the operating hours and had to contact them through the platform to get self-check-in information.

The location is convenient, just a 6-minute drive to downtown Dunedin, and within 3 minutes there are various dining options. The Botanical Garden is right next door. The room was clean and a good size, though the closet in the loft was a bit small. Going downstairs to use the restroom at night was also a bit inconvenient. Furthermore, the loft doesn't have a stove for cooking, only a microwave, and there's no drying rack for dishes and cutlery. The best part is the free self-service washer and dryer, but they can't be used after 9:00 pm.

The room was incredibly spacious and even had a microwave, which was great for heating up food purchased from the supermarket. It also boasted a large balcony with fantastic lake views. The only thing to be aware of is the steep uphill walk from town to the hotel, which could be a bit slippery in winter. Overall, it offers excellent value for money and a prime location.

I highly recommend this hotel! It has a beautiful swimming pool and a really extensive breakfast spread. I especially suggest booking a lake-view room. You can take stunning photos from the balcony, watch the sunset, see steamboats cruise by, and even catch the Shark Jet Boat zipping across the lake. In short, it's absolutely beautiful!