4-Star Hotels in Otago, New Zealand

You can easily reach the hotel from the airport by taking the #1 bus. It's about a 15-20 minute ride. Get off at the Blue Peak stop, walk back, and cross the road. It's also not far from the town center, just a 10-15 minute walk. The next bus stop after Blue Peak is the main town center station and the Intercity bus stop. However, be aware that walking to the town center involves going down a really steep hill, so walking from the town center back to the hotel means walking uphill. This is something to keep in mind if you're arriving in Queenstown by Intercity bus rather than by plane. Also, note that there are two hotels called 'Copthorne', likely related, but they are not adjacent. This one is closer to the town center and closer to the lake. The hotel is quite large, and surprisingly, you take an elevator down from the front desk to reach the rooms. I booked a lake view room, and the view was genuinely good. During the off-season, it wasn't expensive, only about 100-200 RMB more than a standard room, offering excellent value for money! The room was also quite spacious, really great!

I stayed for 4 consecutive days, and each day I'd ask the front desk to change towels and empty the trash when I left, but they never did it proactively. I'd come back to the room, see they hadn't been changed, and then have to call housekeeping to bring fresh towels and trash bags. The kitchen is small but fully equipped, and having a washer and dryer in the room was really convenient for laundry. It's very close to the airport, so you'll start hearing planes taking off and landing around 8 AM.

The living environment is excellent, with beautiful scenery nearby, and convenient transportation. The room is spacious and very comfortable. The service is also quite professional. Definitely recommended.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

The room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

The mountain view from the hotel was incredibly therapeutic. I visited in autumn, so there were a lot of yellow leaves, which was beautiful. The hotel is also very close to the airport, and there are plenty of restaurants within a 10-minute walk. The staff were exceptionally friendly, and the mattress was so good – the whole hotel felt brand new.

The room was very spacious and had great natural lighting, which I really appreciated. It felt comfortable during the day and overall the space itself was quite nice. However, the WiFi was extremely poor. Even basic social media would keep buffering, and trying to watch a show at night was almost impossible — it would pause every couple of minutes. Since there’s not much to do around in the evening, this was pretty frustrating. Another thing that felt a bit uncomfortable was the mirror placement next to the bed upstairs. It’s not directly facing the bed, but if you turn to the side, you’re basically looking straight into it. I know this might not bother everyone, but in some cultures (like feng shui), having a mirror facing the bed is considered bad for sleep and overall comfort, so it felt a bit odd to me. The bathroom was also a bit annoying — the fan automatically turns on with the light and can’t be switched off separately. It was quite loud, so even using the bathroom felt uncomfortable after a while. Parking space was decent in size, but getting out was inconvenient. I had to reverse multiple times because the space behind wasn’t very wide. Overall, the room itself is nice, but the WiFi and some layout details could really use improvement.

The room was incredibly spacious and even had a microwave, which was great for heating up food purchased from the supermarket. It also boasted a large balcony with fantastic lake views. The only thing to be aware of is the steep uphill walk from town to the hotel, which could be a bit slippery in winter. Overall, it offers excellent value for money and a prime location.

Where do I start - from arriving until leaving we had the most amazing stay here. We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆 We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly The spa was beautiful 🤩 The sauna was also good but it wasn’t as hot as would usually expect It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise Thanks so much for having myself and my family It made our stay that much more memorable