4-Star Hotels in Otago, New Zealand

The hotel staff were incredibly warm and provided excellent service. We arrived early, around noon, and they kindly allowed us to check in ahead of schedule. Seeing that we were elderly and didn't speak the local language, they thoughtfully printed out a hotel guide in Chinese and had a staff member escort us to our room (as the hotel is quite large). This made our check-in process so easy and we felt truly cared for. The hotel facilities are comprehensive, clean, and tidy. The location is also excellent, right by the lake, and transportation is convenient. We just took bus No. 1 from the airport, got off, and it was only about a hundred meters walk. The breakfast was good, and the restaurant had a particularly beautiful ambiance!

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

I stayed at this hotel two years ago, booked through Ctrip, and without hesitation chose Avani Queenstown Hotel again on my return to Queenstown. It used to be called 'Okas' but has been rebranded and renovated into hotel apartments. Be sure to pick a lake-view apartment – the scenery is stunning. The hotel also has a loft room type with a huge balcony, but the room itself is small and requires walking up stairs, which isn't ideal if you have a lot of luggage. I recommend choosing a lake-view room on the 8th or 9th floor, as they are the largest; you can just relax in the room and not even feel the need to go out. Queenstown is as vibrant and beautiful as ever! And definitely don't miss the butcher shop near the airport, opposite Red Supermarket! The meat quality is excellent, and they have the viral glass-bottle milk – one of the best milks in New Zealand! I'll definitely come back to Queenstown and choose Avani Queenstown Hotel again!

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

Although it is a motel, it is very clean, the kitchen is no range hood, and the oven can be used. The suite we booked was not crowded for four people. The surrounding location was convenient and the penguins were very close. There are many restaurants in about ten minutes walk. The front desk is Chinese and communication is barrier-free.

The room didn't feel as spacious as described, but the amenities were excellent, and the service was great. I loved having a heated towel rack. The mountain view from the window was fantastic! The service was also very good, and free parking was a bonus. It's a bit far from the bus stop, so it's more suitable if you're driving. It's very quiet, which is perfect for light sleepers.

The location is convenient, just a 6-minute drive to downtown Dunedin, and within 3 minutes there are various dining options. The Botanical Garden is right next door. The room was clean and a good size, though the closet in the loft was a bit small. Going downstairs to use the restroom at night was also a bit inconvenient. Furthermore, the loft doesn't have a stove for cooking, only a microwave, and there's no drying rack for dishes and cutlery. The best part is the free self-service washer and dryer, but they can't be used after 9:00 pm.

It's still almost a 20-minute walk from the city center. It's a two-bedroom apartment, costing 2000 yuan per night. The living room and one of the bedrooms face the lake, which is quite nice. It was relatively clean, and the bedding was very comfortable, so I slept soundly. Right outside is the pick-up point for fjord tours. The staff were indifferent and provided almost no service. The heating suddenly stopped working at night. When I called, they said someone would come within half an hour to an hour, but no one showed up all night.

We had a wonderful stay at voco Queenstown. The room was clean, comfortable, and well maintained, making it a great place to relax after a day of exploring Queenstown. A special mention to Mr Thai at the front desk, who was incredibly friendly and patient. He took the time to introduce us to the hotel and give us helpful recommendations about Queenstown, which was especially appreciated as it was our first time visiting. The warm and attentive service really made our stay more enjoyable. Thank you, Thai, for making us feel so welcome! We would definitely stay at voco Queenstown again.