4-Star Hotels in Pahang, Malaysia

Great experience. If you need to take the cable car, you will need to GRAB from the hotel. Down the road there are many restaurants serving local food and also supermarket. My room was on the 35 floor, however, there are nearby constructions thus, in the morning from 9am, there will be noise. I did not use the facilities, thus, no comments. Check out time like all other hotels is strictly 11am. Check in was at 3pm. As they need to turnover the room.

Overall Review: Great Views, But a Noticeable Gap Between Experience and Expectations Overall, this stay had clear pros and cons. The hotel’s location and scenery are undeniably excellent, but there is still considerable room for improvement in areas such as traffic flow planning, facility details, service experience, and privacy management. Given the Ascott brand management and a room rate of RM1,100+ per night, we had expected a more premium accommodation experience. Unfortunately, the actual stay fell short of expectations and did not fully reflect the price point. Pros 1. Excellent Location and Scenic View The hotel is strategically located along a main road and directly opposite a golf course, offering an unobstructed view. Waking up to lush green lawns, blue skies, and white clouds created a peaceful and relaxing atmosphere. 2. Room Layout Suitable for Families or Groups We stayed in a Premium Two-Bedroom Unit, which was nicely designed with a practical layout. The kitchen was fully equipped and clean. Although the bathrooms were relatively small, having two bedrooms and two bathrooms made it convenient and comfortable for a group of four. 3. Thoughtful Amenities The hot and cold water dispenser located at the lift lobby was a thoughtful touch. The room also came with a kettle, which was especially convenient for families and guests who prefer hot drinks. Cons 1. Bed Comfort Could Be Improved The bed was Queen-sized, but the mattress felt rather firm, while the pillows were overly large and thick, making the sleeping experience less comfortable. 2. Lift Access System Was Not Sensitive Enough The lift card scanning sensor was not very responsive. When staying on a lower floor, there were occasions where the access card had not yet been detected before the lift had already passed the intended floor, which affected convenience and user experience. 3. Poor Drop-Off and Parking Layout The luggage unloading area was located at the entrance of the parking area, where the road was narrow and often obstructed traffic flow. In addition, after rainfall, the parking area had significant puddles, making it inconvenient to walk, especially when carrying luggage. 4. Limited Check-In Space The check-in reception area was relatively small and struggled to handle the holiday crowd. During peak periods, the space became congested and chaotic. 5. Narrow Public Areas and Restaurant Queue Management The hotel hallways were generally narrow. While it is understandable that queues are unavoidable during peak travel seasons, the restaurant waiting area was clearly unable to accommodate the volume of guests, resulting in congestion. 6. Inefficient Dining Area Layout The food serving area could be better organized, especially around the coffee machine section. Despite having multiple machines, they were still insufficient to handle the high guest volume, leading to long queues. 7. Privacy Concerns The hotel should consider implementing stricter drone control policies within the property. While staying on the 4th floor, we woke up to find a drone flying past our open balcony/door area, which felt intrusive and raised privacy concerns. 8. Mismatch Between Price and Experience We chose this property largely because of the Ascott brand reputation and the RM1,100+ nightly rate, expecting a more premium level of accommodation and service. Unfortunately, the overall experience did not meet expectations. From operational details to service quality, the hotel did not reflect the level typically associated with its pricing and branding.

Excellent, we'll definitely be back! My friends and I had a great time, and the food wasn't expensive. The only thing is the paint smell in the room was a bit strong, which I hope they can improve. Also, there aren't many entertainment facilities. Keep up the good work!

Recently we stayed at Copthorne Cameron Highlands and had a pleasant overall experience. The hotel’s location is very strategic, especially for visitors who want easy access to Kea Farm and other nearby attractions. It is convenient for food hunting, shopping, and sightseeing around Cameron Highlands. The basement parking at the hotel was acceptable, although the number of parking spaces is somewhat limited. For guests staying in the house units, parking is much better as it is available directly in front of the room, making it very convenient. The check-in process was fair, with a reasonable waiting time, while the checkout experience was smooth and efficient. However, there are several areas that need improvement. The amenities provided could be enhanced to offer a better guest experience. Room cleanliness also requires more attention, as housekeeping standards should be improved to ensure guests enjoy a more comfortable and pleasant stay. Overall, Copthorne Cameron Highlands offers a great location and convenient parking options, but improvements in amenities and room cleanliness would significantly enhance the overall stay experience.

Really great! Booked a pool terrace room, so convenient for the kids to go swimming. Just a slight sandy feel on the floor when we first checked in. Will definitely repeat for a 3-day, 2-night stay. The service was friendly and helpful too.

The location is pretty good, by using the sky bridge. The amenities of this condo, is quite good too. Although we need to pay extra for the bowling and golf, but the pricing is really friendly. The guard also very fast open the facilities. The room, is clean, the water dispenser also very friendly too, we actually no need to go convenient shop to buy. Cookign pan, microwave, utensils, plates, bowl, is all provided. Toothbrush, shampoo and body wash all provided. Just remember to bring dishes detergent. Hopefully have more restaurant open, I’m really happy, to chose Antara which this pricing it is really worth it.

This is our first stay in ion delemen for 4D3N. The unit is very spacious and clean however we faced some difficulties as below. 1. Broken bedframe: One of the room bed is broken and we have reported to the reception immediately however no action was taken nor any updates was received. There are difficulties every time when we sleep on it as it is unstable. 2. Wifi connection: Throughout our stay, we unable to connect to hotel WiFi and no action was taken to rectify it. 3. Noisy door: There's a very annoying sound every time when we open or close the room door.

The hotel have a modern design and comfortable room. Breakfast was okay. Overall i would rate my stay at 7/10. The toilet especially the shower area was too small in my opinion. There is no amenities in the fridge and no offering help to carry my luggage.

The room is spacious and clean. I love the ambience and the hotel is quite big so u have to walk around to get to your room. The view is nice and overall is good. But there is no iron and iron board in the room which is kind of bummer. Else than that all ok

I’m Very disappointed with the cleanliness and condition of the room. Check in je terus nampak sink pipe dalam bathroom bocor sampai lantai basah. Sofa pula sangat hapak, busuk, lusuh dan berbulu . and then bed pun ada sehelai rambut, meja bulat pun masih kotor macam tak properly clean before guest masuk. Overall memang rasa maintenance dan housekeeping sangat tak memuaskan. tak berbaloi dengan harga 300+/night😔 before book ada nampak review dkt tiktok apps mmg bad review tapi still juga nak book sebab nampak bilik and view cantik, tapi menghampakan sangat. so far staff semua ok, cuma kebersihan jela out. Hopefully pihak management boleh ambik iktibar dan improve service serta kebersihan untuk future guests.