4-Star Hotels in Osaka Prefecture, Japan

The hotel doesn't provide complimentary drinking water, and there's no in-room water dispenser system. So, every time I wanted water or to make instant noodles, I had to go downstairs to buy it. After a long day, or first thing in the morning, having to get ready and go out just for water is really inconvenient. The TV is old and only shows hotel information. The toilet and shower are separate but extremely small. I didn't get a room upgrade, so my view was of the normal street downstairs, not Universal Studios. They also charged an extra 1200 JPY for two nights as a city tax.

Had a wonderful stay. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout our visit. Great location and overall a pleasant experience. Would definitely stay here again.

The hotel is located right in front of Dotonbori Street, but it's not a noisy area. There are convenience stores like Lawson and 7-Eleven nearby. It's about a 15-minute walk (1km) from Namba Station, which is manageable when coming from the airport. The bathroom was clean. Free breakfast includes bread, drinks, and coffee. The coffee was absolutely delicious! Amenities are self-service on the first floor. You need to request new towels daily. Room cleaning is done once every three nights. The room itself is small, but having experienced even smaller rooms before, this size was acceptable.

I booked this hotel because I had an early flight the next day. The service was excellent, and the complimentary airport shuttle was super convenient. The hotel's location is also great; you can take the airport line train directly from downtown Osaka, get off at Rinku Town Station, and it's a very short walk from Exit 3. My room was on the 24th floor, offering a fantastic view with the bay spread out before me. The room itself was spacious, clean, and tidy. There's also an outlet mall, Don Quijote, and restaurants nearby.

Excellent location with lots of food and shopping options nearby. However it is in a bit shady area with many clubs, smokers and girls waiting around especially after 930pm. Room itself was clean although very tight for 2 adults and 1 child.

Extremely satisfied with my stay! The hotel's location is super convenient, and the room was spacious, bright, and very clean. The bedding was so soft and comfortable, I slept like a baby all night. The front desk staff were incredibly warm and attentive, always ready to help with anything I needed. Breakfast was delicious and had a great variety. The facilities are excellent, offering great value for money, and I truly felt at home. I'll definitely choose this place again next time and highly recommend it!

+ Excellent location — near central area and within walking distance to 2 metro stations + Near many eateries, cafes and konbinis + Clean, modern and very large hotel room + Friendly and helpful staff at reception + Plenty of room amenities available for use + In-room washing machine makes it extremely convenient to do laundry + Free hot drinks machine upstair during the day + Fantastic reception lounge to relax and unwind + Great window view + Good value for money - Limited housekeeping — not as good for extended stays - Limited breakfast and cafe food selection We have booked Tokyu Stay hotels in the past, and this room is by far the best one we have stayed in. Will visit again in the future.

Good option for a hotel during rainy days as you can enjoy the Spa and resort. Water parks and games (billiard, ping-pong) cost extra charge. Staff speaks little English but everything with clear English instructions. Room was bigger then expdcted and the Hotel Annexe was surprisingly quite. Good connection by metro and train. Some tourists attraction reachable by 20 minutes walk. Your close to an amusement area but had no security concern. Breakfast ok. Luggage storage is complicated but at less feasible at arrivalbif you have suitcase (selfservice locker), but a big handicap if you really need it.

Had an enjoyable stay here at Mercure! Amenities were complete, housekeeping & receptionists were friendly and able to converse in English which made our stay more pleasant. Location of the hotel is sooo convenient. - a 10-min walk from Shinsaibashi/Namba station - has family mart and donki nearby - taxi fare from the hotel to Nankai Namba Station (for the airport) was 1,400 won - all you have to do is cross the main road and you’ll already arrive at Shinsaibashi shopping street! My luggage was also damaged during my flight to Osaka, so the staff politely helped to handle the disposal of my luggage for free. The only thing that slightly bothered me was the superrrr dark lighting in the room. There were times I had to use my phone’s flashlight to find things but it was still bearable for me. Overall, thank you, Mercure :)

We stayed on the 26th floor and the view was absolutely stunning. Our room also had an air purifier with a humidifying function, which was really practical. The cleanliness was spot on. Downstairs, you're right in the heart of Osaka, making shopping and dining, whether in malls or small shops, fantastic. The malls also have great discounts in the evenings, which is super convenient. The airport shuttle is right downstairs from the theater, and we just hopped on it for a quick nap and were at Kansai T1 in no time. Staying here makes getting around incredibly easy.