4-Star Hotels in Apulia, Italy

Overall, the hotel left a good impression: recently renovated, clean, and very conveniently located between the central railway station and the Old Town, close to one of the main entrances to the historic center. The mattress, pillows, bed linen and towels were of good quality, and the sleep comfort was excellent. However, there are some significant downsides. First, there is an additional cleaning fee of €53 for two nights (€26.5 per day), which represents around 40% of the accommodation cost. The cleaning was limited to making the bed; the minibar was not refilled and the towels were not changed. This fee was not clearly included in the total price at the time of booking. Second, there is no natural daylight in the room. My room, like most rooms in the hotel, does not have windows facing outside — all windows (a glass door, a large window and a small window) face the internal hall and reception area. As a result, no daylight enters the room and the curtains have to remain closed for privacy. Third, complimentary water is not provided. Although the three bottles of water in the minibar were not charged at check-out, which I appreciated, the absence of free bottled water as a standard amenity was surprising. Check-in is only possible between 6:00 pm and 8:00 pm, and check-out is from 8:00 am to 10:00 am, which is much more limited than standard international practice. The room was also quite cold, and the heating system was not intuitive to operate. Additionally, since the hotel is located in a residential building, noise from upstairs (footsteps, conversations) was clearly audible, even late at night. The hotel is good in terms of quality and location, but the additional charges and organizational aspects significantly affect the overall experience.

What a truly amazing stay a Masseria Della Piana! I can’t put into words what a special experience it was to stay at this beautiful Masseria!! Staff - the staff would go above and beyond for you, there was nothing they wouldn’t do for you. All incredibly friendly, warm and welcoming, with even the owner bringing us a traditional Puglian breakfast one morning! Every single staff member we interacted with was so kind and welcoming, special shout out to Seydou and Andre (we didn’t get everyone’s name, but I would be calling them out if we had!) and to all the cute doggos and kitties on site!! The grounds/rooms - a truly truly beautiful location. The main pool is a great size, the area in general is very peaceful and tranquil, makes for a perfect pool day! The rooms are quant and perfect for what we needed, more than enough space for three girls with lots of clothes, bags, shoes and make up! They were kept very clean by the staff, good aircon, refilled water in the fridge. Our room even had a private plunge pool which was very cute and perfect for a slow morning. Food - the breakfast selection is great, with homemade focaccia, croissants, cakes, as well as the usual things (bread, cereal etc). The Masseria also hosted a cooking class/dinner on our last night, almost all of the guests attended and we sat at a long table together, there was pizza, calzones and lots of wine! This was a very special experience and so glad we did it. If you want an intimate family run experience in the beautiful Italian countryside, this really is the place for you. I honestly cannot believe anyone would give this place anything but a 5, I would give it a 10 if I could! Thank you Masseria Della Piana for making our holiday so special ❤️

The room itself was perfectly fine, and we appreciated being given a late check-out until 1:00 PM. Unfortunately, that was where the flexibility ended. We had an evening flight and were travelling with our 7-year-old daughter. After checking out, we asked whether there was anywhere we could take a shower before leaving for the airport. There wasn’t. We then asked if there was at least somewhere suitable to change clothes and were told to use the restroom. Beyond that, the only option offered was to sit in the lobby until it was time to leave. I fully understand that the hotel was busy and that no rooms were available. We were not expecting them to provide us with another room. What disappointed us was the complete lack of effort to find any alternative solution. Throughout the stay, the service was very correct and professional, but also quite minimal. Normally, I probably wouldn’t even mention that. However, when we needed something slightly outside the standard routine, this approach became very noticeable and disappointing. The hotel did what it was required to do, but very little beyond that. For us, hospitality also shows in how a hotel handles a situation that requires a small amount of flexibility, especially when a family with a young child is involved. As a room for the night, it was absolutely fine. As a final stop before an evening flight, however, the experience was disappointing, and I would choose a different hotel next time.

Do not stay at this dangerous hotel. Our first room was old , smelly, and awful with a broken fridge, a kettle that could not be plugged in and peeling paint. The second room has 3 different paint colours exposed fires and a bathroom that floods every time the shower is used. There are holes in the ceilings, no staff apart from 1 young girl at reception. Rooms have the cheapest, most basic facilities. The toiletries are what you would expect in a 2 star hotel. No nescafe machine if you want sn expresso you must pay €3.50. The hotel is run down and clearly management care only for money. Private guest information is stored in a public cupboard. Maintenance is ignored, and breakfast is basic. The breskfadt consists mainly of prepared sweet pastry and cakes. A small glass of tetra pack orange juice us €5 If you wish to iron, you need to either iron on the bed or the floor.. The hotel does not have a bar that operates. There are no umbrellas or comforts of a 4-star hotel. Service is zero. The hotel only offers breakfast. No lunch, dinner, or room service. But the most alarming concern is the hotels noncompliance with fire safety. If there was a fire at this hotel, guests would simply lose their lives. On both the 2nd and 3rd fll Oor parts of the ceilings have collapsed. The police gave arrested the hotel due to serious concerns for staff and guests.

The hotel is located in a strategic point, a few kilometers from Bari, Polignano and Monopoli. You have to move by car as it is located on the highway. In front of the hotel a breathtaking view with the sunset over the sea. Excellent service, everyone very kind. Excellent breakfast made on the terrace on the sixth floor with a view of the sea.

Hotel Palazzo Virgilio completely met our expectations during our multi-day stay, which my wife and I spent exploring Puglia. The property is comfortable, clean, and perfectly located (close to the train station and the bus stop, from which you can quickly get to the airport). The reception staff deserves special recognition for their great courtesy and professional approach to guests. Special thanks go to the receptionist Perla, who was very kind and extremely helpful to us. The hotel is highly recommended as a good base for discovering the region.

I had a truly pleasant stay at this hotel. Upon arrival, I received a free upgrade to a superior room: spacious, clean, and with an extremely comfortable bed. Breakfast was another highlight, rich and varied, both sweet and savory, with the ever-present pasticciotto leccese making the morning even more special. The staff was always kind, attentive, and available to satisfy every need.

Hotel in the medieval historical building. The windows were in the yard. Sleep with open window, so noise from cleaners and other staff since the morning. Hours from 4 bells at the church beat every hour. Very colorful. Breakfast is great on the top floor, there is an open terrace. Parking is close to 10 euros a day, convenient. The room was with air conditioner, refrigerator and a small kitchen corner in the closet. The city of Conversano itself was a pleasant opening for us. Interesting historical centuries with maze of medieval streets and churches. In the evening beautiful lighting, lots of shops, restaurants, bars. Benefit location: close to Bari, Polynano-a-mare, Albertobello, etc.

Phenomenal hotel!!  The staff are so lovely, caring and competent.  We had an issue trying to book the one and only ferry Bari to Dubrovnik which turned out to be an impossible feat due to demand but the time and energy the reception staff invested in problem solving was astounding.  Rosanna even went so far as to call all her travel agency friends … she ensured we could keep our room for another two nights.  Her male colleague was just as invested in providing us with multiple options.   The hotel is stylish, immaculate and cleverly laid out.  Very easy private parking for only €10 per day.  The gym met all my needs while the pool is another massive plus in this great laid back suburb of Bari.  The hotel is a €10 cab fare from the Old Town.  Free non alcoholic beverages in our room’s mini bar and in the foyer,  Free coffee in Italy!!!  Never heard of it!!  The included in room rate breakfast is a large diverse buffet offering a lot of healthy options.

das Hotel entspricht den Standards von Hilton, die beiden Zimmer waren sehr sauber und geräumig. Der Pool auf dem Dach ist gross und schöne Aussicht über die Dächer von Lecce, bis zum Meer. Leider mussten wir über 80€ zusätzlich zahlen, da anscheinend bei der Buchung (von 2 Zimmer) nur eine Person angegeben wurde 🤓, soll ich die Zimmer selber belegen ? so hat uns die Übernachtung einiges mehr gekostet als wenn wir direkt bei Hilton gebucht hätten und da wäre das Frühstück inklusive gewesen, so hat es nochmals 50€ gekostet.