Featured facilities: Swimming Pool, Fitness Room, Laundry Service (On-Site)
Great
84 reviews
9.1/10
1 night
From US$19
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Latest Reviews for Riau Hotels
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8,3/10
Very Good
GGuest UserThe hotel rooms are clean and comfortable, and the pool is large and clean. The breakfast was delicious. Overall, I'm really satisfied with my stay here.
GGuest UserI stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly.
My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options.
Overall, it was a pleasant stay and a great choice for a family getaway.
ZZilaa AhmadiThe location is very strategic, with comfortable and well-maintained accommodation. The room was very clean, and the staff gave us a warm and friendly welcome. Thank you for the great hospitality 😊
RRyanyiiThe room was more spacious than expected, clean and tidy overall, with plenty of room to move between the bed and the TV wall, so unpacking luggage didn't feel cramped. The air conditioning was also very powerful.
The hotel is about a 30-minute drive from Sultan Syarif Kasim II Airport.
Facilities: The Lobby and *** Restaurant are on the 2nd floor, while the Pool, Gym, SPA, and Pool Bistro are on the 15th floor.
Ideal for short stays of 1-2 nights, business trips, or layovers.
WWillllllsonOverall, I'm satisfied 👍. It's very close to the airport, which is convenient for transfers. The breakfast is abundant and suits a variety of tastes. The coffee could use a little improvement. Keep up the good work and hopefully, you'll be able to satisfy everyone in the end!
Nn.zatie.aThe room feels newly refurbished, perfectly clean, and offers an ideal amount of space to relax. I thoroughly enjoyed the great breakfast selection, and the staff were incredibly friendly and welcoming throughout my visit.As a small suggestion for improvement, adding a few more amenities—such as an iron and a small refrigerator in the room—would make the stay absolutely perfect.
DDoan Vu NghiThe Grand Zuri Duri is an excellent hotel that offers great comfort and high-quality service. The rooms are clean, spacious, and well-maintained, ensuring a pleasant stay for guests. The staff is friendly, professional, and always ready to assist with any needs. The hotel’s facilities, including the swimming pool and gym, are well-equipped and add to the overall experience. The restaurant serves delicious food with a good variety of options. Whether for business or leisure, Grand Zuri Duri provides a relaxing and enjoyable stay, making it one of the best choices in the area.
RrombangrsI booked Hotel Zuri Pekanbaru for my wife, who was on a business trip. She originally wanted to stay at Swiss-Belhotel, but it was fully booked. We looked for another hotel nearby and found this one. It is a 4-star hotel, and the place is very nice. Most importantly, the breakfast was just as delicious as the breakfast at the 5-star hotel we had recently stayed at.
RRansta G⭐ ⭐ ⭐ ⭐ ⭐ ⭐Hotel in Pekanbaru ..!!
Absolutely outstanding from start to finish! From the moment I arrived, the team delivered warm, genuine, and attentive customer service—I’m truly impressed. The room was spotless, beautifully presented, and extremely comfortable, with a relaxing, resort-style feel. What really stood out was the consistency—from the concierge to breakfast and housekeeping, every detail was flawless.
Special thanks to the amazing Front Desk team led by Kak Mifta, along with Bang Dean, Bang Rizki, and the entire breakfast team—everyone was incredible. And a big thank you to Ney, who cooked Indomie for us every morning—her customer service was truly amazing and made each day extra special.
This hotel doesn’t just meet expectations—it exceeds them. Officially 4-star, but without a doubt delivers a 6-star experience. Highly recommended, and I’ll definitely be back! Kind regards, Nerangi
AAnonymous UserThere were no towels so I had to confirm first through their contact to get them, I think they missed my room or were just having a hectic time. The sink and shower suddenly turned on by themselves and it was really hard to normalize them because they were already a bit loose + the water drain filter was clogged because it was already a bit full so we opened the filter ourselves haha and yes the bedsheets had some yellow stains on them