Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good.
Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.
Amazing Hotel:
Large pool well suited for swimming (about 20m), Whirlpool, Sauna, Steambath & Gym. All sparkling clean, modern, nice atmosphere to chill at the pool.
Delicious breakfast with huge variety of dishes, all sorts of eggs, omelet prepared fresh.
Spacious, clean, modern great rooms, good aircon.
Overall: perfect stay
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must!
The hotel staff are very friendly and helpful too.
For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
Overall it was a good experience staying in Novotel Pekanbaru. In fact this is the third time I’m returning to put up this hotel. The fact that it is clean and the rooms are spacious and surely one of the best hotels along the street.
The hotel itself is lovely, but the rooms absolutely reek. Literally. An unpleasant odor lingers in the hallway, presumably due to the carpets needing replacement. The food and breakfast, however, were delicious and certainly a highlight. Overall, it was just okay.
Good environment with nice breakfast. The rooftop lounge is good for hangouts with full city view. Room is spacious. One thing to be improved would be the soundproof feature for the room is not available, with audible noises from your neighbour and the bell ringing sound. Otherwise, the bed is comfortable, as well as, water pressure & temperature are just nice.
First stay here, the location is a little far from downtown, when you arrive at the location you feel like you have moved from the hustle and bustle to the silence and luxury, there is a hidden paradise at the end of the trip.
The facilities are very complete and clean
The food and breakfast are delicious and the restaurant waiters are very friendly and responsive
Very Good
21 reviews
8.0/10
Price from
TRY 1,477
per night
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8,2/10
Very Good
BBusinessfellaBeautiful grand lobby with good breakfast spread.
Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good
FFaiza Mat SaaidThe location is just super convenient, bridged with mall. Walking distance to Alfromart & Indomart, opposite Novotel which was full that we resorted to Fox Harris. But no regret. There was surprise fox performance during breakfast, and free cake decorating for kids during breakfast too.
I stayed here for three nights, and it was such a great experience. It’s actually my second time, and honestly, it didn’t disappoint. The service was excellent, the staff were friendly, the food was great, and the facilities were well-maintained. Highly recommend staying here! Plus, it’s super easy to get around, and there are plenty of places to eat just a short walk away.
I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.
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