Five-star review (Canopy by Hilton Zagreb City Centre)
My top choice for accommodation in Zagreb! This Canopy by Hilton boasts an excellent location, stylish design, and attentive service, making it perfect for both leisure and business trips. Highly recommend!
✨ Super convenient location
Right in the heart of Zagreb, with shops, restaurants, and tram stops just outside. Within walking distance to the Cathedral, National Theatre, and the Upper Town historical district. The hotel also offers complimentary bicycles, making it super easy to explore the old town.
🛏️ Exquisite and comfortable rooms
The guest rooms are modern, minimalist, and tastefully decorated, incorporating local Croatian textiles and design elements. The bedding is soft and comfortable, and the floor-to-ceiling windows provide excellent natural light. The smart amenities are user-friendly (free high-speed Wi-Fi, smart TV, premium toiletries), with attention to every detail.
🙂 Warm and thoughtful service
The 24-hour front desk staff are professional and friendly. Upon check-in, they provide a local welcome gift and introduce nearby attractions. The concierge is enthusiastic and helpful with itinerary planning and restaurant reservations – truly warm service.
🍽️ Breakfast and dining
The breakfast is fresh, abundant, and high-quality, offering both local specialties and international options. The restaurant has an elegant ambiance, featuring fresh local ingredients and authentic flavors.
In summary: A prime location, exquisite design, thoughtful service, and a premium experience. This is undoubtedly the best choice for high-quality accommodation in Zagreb. I'll definitely stay here again on my next visit!
I stayed on Sat~Sun, and there was a public parking lot diagonally across, so parking was free.
(Zagreb public parking lot: Saturday 15:00 ~ Sunday free)
The accommodation was much bigger than I thought. The facilities were also good.
The breakfast place was small, so it would be good to eat when there were no people.
Breakfast was delicious.
In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
The hotel is at this little quiet corner which is also good since we had to open the window at night (aircon is centralised and it’s still “winter” despite in spring). We were given level 6 which is the highest floor so it helped with the quietness. The breakfast spread was amazing, lots of cheeses and cured meat. The cooked vegetables are the best, though it can get a little oily. It’s a convenient location to walk around the city, and visit the parks and museum. There are good food options around as well. However, we were there during Easter so most of the places are close but there was a pizza place within 6 mins walk which is open during Easter. Lots of supermarkets around, so it’s easy to get snacks and fruits.
The location is near a freight train hub, but it didn't bother us. The room was spacious and quite clean. The hotel owners cut corners on the decor: the walls in the hallway and parts of the room, as well as the ceilings, are bare concrete, not even plastered. Now they call it an 'original style' (chuckles). It's inconvenient that the sink is in the room, not in the bathroom. The room has bathrobes and slippers, but no disposable toothbrushes. There's a small electric kettle and a capsule coffee machine, but not even a single bottle of drinking water... Unexpected for a hotel that isn't exactly cheap. When booking, it wasn't mentioned anywhere that the hotel's underground parking costs 12 euros per night, which was also a surprise. Breakfasts are quite substantial, but there wasn't even simple oatmeal... The available food isn't very suitable for someone with gastritis...
Very nice hotel. Very modern and clean with a big breakfast selection. The room was big and clean and the staff were great. Easy to get into the centre of town and simple to get to and from the airport too
Arrived in the middle of the night due to the convenience of the plane. I went without knowing that check-in was until 22:00, and I was inconvenient, but I managed to guide me to the room and I was able to spend a comfortable time.
Thank you.
There was no sign (just not found?) The entrance was so dark that it took me a while to reach it. If you go early, there may be no problem at all.
Since it was Saturday night, there were clubs nearby in the center of Zagreb, and the trams were moving late and it was in a city where I couldn't sleep, so it might be perfect for checking in early and playing outside. no!
La struttura è ubicata nei pressi dell’aeroporto ed è stata nostra scelta scegliere fuori città perché con uber da dividere in 4 si risparmia rispetto a strutture centrali
This is one of the best hotels at Zagreb, it's in the middle of city center, very good location. The room is new and fresh, the staffs is very friendly and welcoming.
The breakfast on the rooftop is kind of cool.
will revisit here for sure
From Zagreb Station, take tram 2 or 6 and get off at Zagreb Bus Station, it's not a problem.
If you're using Zagreb Bus Station, this is a good place to stay. There's no breakfast (there's a 24-hour bakery at the bus station, so you can get some), but there's a kettle and tea and coffee packets and sticks provided, so you can use that instead. Instant soup and cup noodles are also good at the supermarket.
The Wi-Fi is strong and can be used without any hassle.
There's air conditioning, so you can deal with the summer and unseasonable heat.
The facilities are brand new, so it's very comfortable.
Amazing
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9.4/10
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9,5/10
Amazing
GGuest UserVery satisfied with this stay. I flew from Munich and arrived early. The front desk arranged a room when there was one available. I am very grateful. The room is very new, the supplies are relatively new, there is nothing wrong with it. The room is very quiet in a residential area, and there is a supermarket and bakery next to it, which is very convenient. The breakfast is good, with a variety of choices and good quality. For example, the dried apricots are as good as those in Turkey, big, sweet and soft. The disadvantage is not the hotel's problem. Although the road from the bus station to the hotel is flat, it is very bad (much better on the station side) and the other side is not as good as the countryside. It is very tiring to drag the luggage
AAnonymous UserThis was my second stay, and I really appreciate the hotel's design aesthetic, from the lobby and meeting rooms to the guest rooms themselves. It's perfect for both leisure and business travelers, easily one of the best hotels in Zagreb.
AAnton26In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
柳柳純一From Zagreb Station, take tram 2 or 6 and get off at Zagreb Bus Station, it's not a problem.
If you're using Zagreb Bus Station, this is a good place to stay. There's no breakfast (there's a 24-hour bakery at the bus station, so you can get some), but there's a kettle and tea and coffee packets and sticks provided, so you can use that instead. Instant soup and cup noodles are also good at the supermarket.
The Wi-Fi is strong and can be used without any hassle.
There's air conditioning, so you can deal with the summer and unseasonable heat.
The facilities are brand new, so it's very comfortable.
NNina ThailandThe young lady receptionist was quite rude in a way she was trying to say that the luggage room has limited space. She kept saying that repeatedly with hard tonal voice. I think she should be trained how to give a sincere service to all guests, without race discrimination. Otherwise, the rest of staff team are nice and helpful. Room is nice, clean, and modern. There’s a supermarket (Lidle) nearby.
TTraveler DanVery nice hotel. Very modern and clean with a big breakfast selection. The room was big and clean and the staff were great. Easy to get into the centre of town and simple to get to and from the airport too
YyingjiemeowThe hotel is at this little quiet corner which is also good since we had to open the window at night (aircon is centralised and it’s still “winter” despite in spring). We were given level 6 which is the highest floor so it helped with the quietness. The breakfast spread was amazing, lots of cheeses and cured meat. The cooked vegetables are the best, though it can get a little oily. It’s a convenient location to walk around the city, and visit the parks and museum. There are good food options around as well. However, we were there during Easter so most of the places are close but there was a pizza place within 6 mins walk which is open during Easter. Lots of supermarkets around, so it’s easy to get snacks and fruits.
GGuest UserHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
AAnonymous UserExcellent savory breakfast, with cooked and raw vegetables, eggs, meat, cured meats, cheeses, etc. The sweet part is a little lacking.
Free private parking.
Large room.
The shower head cannot be hung on the wall. The sink rests on a shelf that is too deep, which makes it difficult for people who are not tall to use
Jjenny_jyduI was very satisfied with the room; I always tend to trust branded hotels. There's a fairly large supermarket nearby, which was convenient for shopping. It's also very close to the bus terminal, so I didn't have to drag my luggage far to catch a ride. When checking out, there was a heavy wind and rain, but the hotel staff kindly and quickly helped me get a taxi.