4-Star Hotels in Ottawa

Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you.

Generally speaking, the water pressure of the shower in the bath is not large, and it is uncomfortable to wash! If the price can be under a thousand dollars, it can still account for a high cost performance. The location is not bad, very close to the University of Ottawa, not far from a few Chinese restaurants (you can find it on the map) The lobby is very small, and the parking garage is small and expensive 🥲 But Ctrip is good because they don't have I updated the booking information and wrote the paid parking as free, so in order to apologize, I paid the full parking fee for two days, Ctrip, the role model in the China travel app!

The location is unbeatable! Situated in the heart of downtown, it's just a short walk to ByWard Market, the Rideau Centre, and Parliament Hill, making it the perfect base for exploring Winterlude. The stay was excellent. While the underground parking entrance is a bit tucked away on Daly Avenue, the unlimited in/out privileges are a huge plus for road trippers. The rooms are spacious, clean, and modern. My only minor critique is the 6”parking height restriction, which might be tight for large Suvs. Overall, a high-quality, convenient choice for any Ottawa visit

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

It's clean and big. I upgraded it to a square size for free. The experience is very good.