4-Star Hotels in Antioquia, Colombia

The location in Malina/El Poblado is, of course, excellent for any establishment. That being said, I felt that for its price range, this hotel was more style over substance. While everything is modern and designed to look elegant, the overall impression is rather cramped. For example, the rooftop pool is very small. If there are 10 people there, it starts to get uncomfortable, unless you're looking for a party – but there are better hotels for that. The room itself was very cramped, with limited counter space and a lack of storage. At least there was hot water! :-) It was also extremely noisy. You could hear TVs, music, voices, and singing from other rooms. And the ventilation system in the hallway hummed constantly, as if someone was vacuuming through the corridors non-stop.

It was a nice stay. Initially we booked the junior suite. When we arrived we were offered an upgrade. That was nice as we received a 20% discount on the dinners and 10% on the spa. My girlfriend -as a massage specialist - enjoyed the deep tissue massage (she gave it a 7.5). We enjoyed breakfast and dinner. Also the lounge was nice and we had some drinks and bites end of day. All in all a nice stay and very friendly service. Location is very close to the airport, which made it a nice stay at the end of our trip.

I recently stayed in this hotel and overall had a good experience, but there were a couple of issues worth mentioning. The hotel itself has a nice atmosphere and the staff were generally friendly and helpful. The location was also convenient, making it easy to get around and explore the city. However, I did run into some problems during my stay. The hot water was inconsistent, which made showers uncomfortable at times. In addition, housekeeping was not up to standard, as the room was not properly cleaned or tidied during my stay. Overall, it was an okay experience with some positives, but the issues with hot water and room cleanliness definitely affected the comfort level. With a bit more attention to maintenance and housekeeping, this hotel could be much better.

The room is quite big, the light is good, and the scenery is good.

Firstly , the staff are great. Really friendly and helpful with anything you may need. I arrived really early and they were able to accommodate an early check-in for me. The facilities are great, calm shared space downstairs, well equipped gym and free laundry. The room was very clean and the bed was super comfortable.

The location is good, the hotel is clean, the English at the front desk is very good, and the breakfast is quite rich. The only problem is that the hotel does not provide water every day.

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

The room is not very comfortable and it is quite noisy. But for a short stay it is OK