I had a wonderful stay at this hotel. All the staff were very friendly, welcoming, and always ready to help. The hotel was exceptionally clean, and my room was spotless, comfortable, and perfect in every way.
The lobby had a very cozy and relaxing atmosphere, making it a pleasant place to spend time. The swimming pool was clean, and the view was beautiful and peaceful, which made the experience even more enjoyable.
The breakfast was excellent, with a great variety of delicious food. Everything was fresh and tasty. Overall, I had a fantastic stay and would definitely recommend this hotel to others. I look forward to coming back again.
Hotel near Bandar Sunway,Subang Jaya100% of visitors choose this area
AAnonymous User2026.04.28
Traveling with my child this time, I did a lot of research and finally chose Sunway Resort Hotel Kuala Lumpur. After experiencing it, I truly feel I made the right choice and wholeheartedly recommend it to all parents out there. This hotel is hailed by many as Malaysia's 'Atlantis' and is an excellent option for family trips.
The hotel has a private walkway that directly connects to Sunway Pyramid Mall, making dining, drinking, and shopping incredibly convenient.
The room experience was also fantastic. The room we stayed in, with our family of three, was spacious enough for everyone to move around comfortably without feeling cramped. The bedding was incredibly comfortable; after a day of playing hard outside, our child would just flop into bed and sleep soundly, ensuring plenty of rest.
The hotel features a dedicated children's pool on the fifth floor, with an appropriate depth and fun facilities.
All the staff were very warm and polite!
We stayed here with my 2 grand children during school holiday nearby our home in Klang.
Newly renovated hotel under Hilton with great children pools. My 2 cucu had great time playing in the pools.
Had wonderful breakfast and the room was clean and felt new. Facing Glenmarie Golf course gave a serenity feeling despite we are actually within an industrial parks.
Hotel near Bandar Utama,Petaling Jaya50% of visitors choose this area
SSusanTricia2026.06.06
The hotel is conveniently located near the mall, making shopping and dining very easy. The rooms and common areas were clean and well-maintained. The staff provided excellent service and were friendly, helpful, and responsive throughout my stay. Overall, it was a comfortable and pleasant experience, and I would recommend this hotel to others.
The hotel is quite clean and nice.
I booked for a night king bed room. The room is spacious and clean, quite nice.
However, there is no plug point besides the bed, only have usb port where not all electrical charger is fit and cannot be used.
For the toilet, the water draining system is bad, cannot drain water at all during showering.
For the access card given, one cannot open the door. I went to reception and inform the issue, the receptionist checked and asked another staff to assist me to my room and help me open. We walked till my room and the card cannot open as well. The staff then told me is because of the lock has running out of battery, need another 10 minutes to go down and get physical key to open the door. He then brought the manager comes and she could open the door with her card. So eventually is the second access card problem. I not sure the problem is with the receptionist or the lock got problem. Not a pleasant experience to kee me waiting standing outside my room for them to sort the issue
Spent two nights at a five-star hotel conveniently located near the Selangor FC stadium. The staff and facilities lived up to the five-star standard, making the stay comfortable overall. However, the lobby felt small and lacked air-conditioning, which was disappointing given the hotel’s rating. Great location, but the lobby experience could be improved.
Come here for the second time. Not far from the place I want to go. The room is a bit old but still feel comfortable. The pillows are big. Breakfast is nice too.
We had a very pleasant stay at the hotel. The room was clean, well-maintained, and comfortable. The staff were professional, friendly, and always ready to assist. The facilities were excellent, and the overall service exceeded our expectations. Highly recommended for both business and leisure stays.
Room was very space and king size bed was very big. Breakfast was delicious and variety choices. The swimming pool's environment is good. My kid was enjoy. P
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8.7/10
Very Good
SSeng TatThe hotel is quite clean and nice.
I booked for a night king bed room. The room is spacious and clean, quite nice.
However, there is no plug point besides the bed, only have usb port where not all electrical charger is fit and cannot be used.
For the toilet, the water draining system is bad, cannot drain water at all during showering.
For the access card given, one cannot open the door. I went to reception and inform the issue, the receptionist checked and asked another staff to assist me to my room and help me open. We walked till my room and the card cannot open as well. The staff then told me is because of the lock has running out of battery, need another 10 minutes to go down and get physical key to open the door. He then brought the manager comes and she could open the door with her card. So eventually is the second access card problem. I not sure the problem is with the receptionist or the lock got problem. Not a pleasant experience to kee me waiting standing outside my room for them to sort the issue
KKelly_ChangRoom was very space and king size bed was very big. Breakfast was delicious and variety choices. The swimming pool's environment is good. My kid was enjoy. P
GGuest UserI had a wonderful stay at this hotel. All the staff were very friendly, welcoming, and always ready to help. The hotel was exceptionally clean, and my room was spotless, comfortable, and perfect in every way.
The lobby had a very cozy and relaxing atmosphere, making it a pleasant place to spend time. The swimming pool was clean, and the view was beautiful and peaceful, which made the experience even more enjoyable.
The breakfast was excellent, with a great variety of delicious food. Everything was fresh and tasty. Overall, I had a fantastic stay and would definitely recommend this hotel to others. I look forward to coming back again.
AAnonymous UserTraveling with my child this time, I did a lot of research and finally chose Sunway Resort Hotel Kuala Lumpur. After experiencing it, I truly feel I made the right choice and wholeheartedly recommend it to all parents out there. This hotel is hailed by many as Malaysia's 'Atlantis' and is an excellent option for family trips.
The hotel has a private walkway that directly connects to Sunway Pyramid Mall, making dining, drinking, and shopping incredibly convenient.
The room experience was also fantastic. The room we stayed in, with our family of three, was spacious enough for everyone to move around comfortably without feeling cramped. The bedding was incredibly comfortable; after a day of playing hard outside, our child would just flop into bed and sleep soundly, ensuring plenty of rest.
The hotel features a dedicated children's pool on the fifth floor, with an appropriate depth and fun facilities.
All the staff were very warm and polite!
MMarsDewThe room is a bit dusty. There is a sofa bed in the room but it is not set up by default. If you need an extra bed, there is an additional charge of RM98. The hotel will then prepare the sofa bed and provide extra bed sheets, pillows, blanket, towels and toothbrush.The RM98 charge also includes breakfast for one person
GGuest UserThe hotel is new and the lobby is beautiful. The room was okay, but the linens felt a bit old despite being clean. The front desk service was excellent, and the snacks and cookies were absolutely delicious! Overall, the environment is great with no unpleasant odors, and the view of the amusement park is perfect for photos. Both the room service and front desk staff were very helpful. It took me a while to find the bathroom curtain button – it was by the sink! Both the elderly and children will love it here! 🥳
AAnonymous UserThe room feels quite dated, with a noticeable musty smell upon entering. While overall cleanliness is acceptable, the carpet does not feel particularly fresh and could benefit from deeper cleaning or refurbishment.
I booked the same room category as a friend, but they were upgraded to The Club while I was not, which felt a little inconsistent in terms of guest experience.
Breakfast was very crowded. Arriving around 9:00 AM, most of the food trays were already close to empty. The restaurant staff were proactive in clearing plates, but at times it felt a bit rushed—they repeatedly asked to clear dishes even while we were still eating.
GGuest Usernice buffet nice room is big spacious . swimming pool kids area tends to be crowded on sunday no lifegaurd so can be quite uncontrolable tooan kids
SSusanTriciaThe hotel is conveniently located near the mall, making shopping and dining very easy. The rooms and common areas were clean and well-maintained. The staff provided excellent service and were friendly, helpful, and responsive throughout my stay. Overall, it was a comfortable and pleasant experience, and I would recommend this hotel to others.
GGuest UserPros:
The room comes with a balcony, great for enjoying the views and taking sunset photos.
There's a garden downstairs for walks, and the air is very fresh.
Toothbrushes, toothpaste, and bottled water are provided, and the cleaning staff are very efficient.
The hallway is relatively quiet, and the service is excellent.
There's a golf course, perfect for those who enjoy playing to pass the time.
Cons:
The overall room decor is a bit dated.
There's no overhead light; lighting relies solely on floor lamps and bedside lamps.
It feels a bit like an older 4-5 star hotel in China.
The shower is in a bathtub, which can be slippery.
Upon check-in, they requested a 250 MYR deposit plus a 'tourism tax' of 7 MYR per night.
I've stayed in many hotels in Malaysia, and this is the first time I've been asked for a deposit and this particular tax.
Tips:
Bring your own slippers.
The central air conditioning is very strong, so you might want to bring a long-sleeved pajama top.
The front desk informed me that check-out takes 15 minutes (first time I've encountered such a long wait; I was a bit emotional during the interaction, but it ended up being processed in less than 5 minutes. Still, I recommend allocating sufficient time).
I wouldn't specifically book this hotel again unless it was for convenience to UKM.