5-Star Hotels in Johor, Malaysia

This stay is 2D1N to celebrate my birthday. Excellent location, superb costumer service with polite and courteous staff. Clean and modern facilities in the room and throughout the hotel. Hotel Management even gave me a cake and staff wishing my Happy Birthday as a pleasant surprise!  Additionally, they also extended my check out time by an hour. Well done Sheraton Hotel JB. Breakfast selection was superb. Will definitely stay here again.

Fantastic location, courteous staff and comfortable bed. Room is clean generally and I like that there’s rain shower with good water pressure, hot water works but takes time. Big mirrors and good sized room. Room has seen better days, with uneven floor and stains in bathtub and sink. Basic amenities in room: toothbrush kit, shower caps. No slippers and bathrobes. Cups had stain (not washed) when we checked in. Reception can’t be contacted by in-room phone, in fact the phone doesn’t seem to function. Sauna always under maintenance and staff don’t really know about it. Swimming pool is not appealing. Appreciate we can leave the luggage there while walking about. Close to alot of places we want to check out.

I had a wonderful stay at Capri by Fraser Johor Bahru. The room was spacious, modern, and very clean, with excellent facilities including a kitchenette and comfortable bed. The hotel staff were friendly, professional, and always willing to help. The location is convenient, especially for travelers using JB Sentral and the Singapore checkpoint. The breakfast offered a good variety of food, and the swimming pool and gym were well maintained. Overall, the hotel provided great value for money, and I would definitely stay here again on my next visit to Johor Bahru. Highly recommended for both business and leisure travelers.

We booked twin room and they ran out of the room we booked. Provided us with complimentary extra bed and bf for my teen girl. Bf was tasty. Variety but hope they can bring back the live stations pre Covid!. Good coffee but teh tarik can be improved a little bland and diluted. the Malaysian selection well done. Western options can be improved. Feta cheese is good but the nuts options and salad can be added with more variety. Overall, service staff excellent. Respectful and welcoming to guests.

New residence, a lot better than KSL apartments. Altho abit smaller, it’s clean, well equipped and cosy/comfortable. Dining table could be bigger for meals, though we didn’t need it. Instructions were clear on the wall, and I liked the room slippers provided. Water pressure is good and warm. Lift wait can be long during peak period, but it’s better as there are 6 lifts and only serves half the number of floors unlike KSL which goes every floor. Lift is also more spacious.

While the rooms are clean and the location is excellent, our stay was not perfect which caused by several issues. There is no free parking; hotel guests are charged RM12 per day. Furthermore, the parking is managed by a third party, and despite providing our car plate number to the front desk, the system failed to recognize it. This resulted in us being stuck at the gantry for over five minutes while waiting for the intercom staff to verify our payment. We wanted to show the intercom staff the parking receipt issued by the hotel, but he insisted to call to confirm. Additionally, there is a discrepancy in the hotel’s advertising regarding facilities. Although a sauna is listed, the front desk confirmed upon arrival that no such facility exists. This was quite disappointing as it felt like false advertising.

The room and all its amenities are brand new. It's super close to KSL, just a five-minute walk away. Downstairs, there's a 24-hour convenience store, a hair salon, massage parlors, and restaurants. Plus, right outside, there's a Dai Sei Hei Dim Sum restaurant, making breakfast incredibly convenient. I've already recommended it to friends, and I'll definitely be back myself.

Had a pretty good experience! Since it was a last-minute booking, they even upgraded us to a sea-view room for free 🤩 The door was a bit hard to open and close, and the bathroom sink was clogged 🥲 But overall, it felt very comfortable and was perfect for relaxing 👍👍

Excellent service . safer place .”Had a wonderful one night stay! The location was perfect for sightseeing, right in the heart of the city, and the staff made us feel at home. The rooms were spotless, spacious, and had all the modern amenities we needed. Highly recommend it!”

Room service has room to improved. The 1st female rceptionist attended me on my check in has not taking my request seriously, I have to changed to another room & higher floor on my 2nd night and no smiling at all, not rude but seems not friendly. Overall the hotel is worth staying. The pillow quality & size need to upgrade, it's too hard & small.