5-Star Hotels in Gangwon State, South Korea

The room was clean and the air was fresh. I especially loved how spotless the bathroom was. The amenities were top-notch too. The view was amazing, offering a healing experience both at night and in the morning. It really made me appreciate the Shilla's reputation. The only minor inconvenience was that there wasn't a direct elevator from the room to the underground parking.

On the first night of our two-night stay, after dinner, we returned to our room to find the doorknob broken. I sustained a minor injury (a bruise on my knee) while trying to open the door. The next day, I explained the situation to the front desk. Their response was, 'Can't you go out for a bit? We'll fix it while you're gone.' Given my frequent overseas business trips, I'm quite surprised that a hotel of this caliber didn't even bother to ask if I was okay after I got injured. Since it wasn't a major injury anyway, and Seamarq isn't exactly known for its service, I decided to just go along with it. I told them I'd go out for a tea and dinner and left. Upon my return, I found that nothing had been repaired. So I called them again. The person on the phone from housekeeping said, 'We haven't received any such request. Let me check. Is there anything else you need?' When I said no, they let out an incredibly exasperated sigh, saying 'Yes... [sigh]'. It was truly absurd. I wasn't being difficult or demanding special service because of my injury, especially at a hotel charging these prices. So, to have the customer service team sigh at me was incredibly frustrating. About 10 minutes later, the maintenance team came up. They then asked if I could leave again so they could repair it. I wondered why they made me leave earlier if this was going to happen. Anyway, I left and came back again, only to find it was just a makeshift repair. I was too fed up to argue further, so I didn't say anything. I suppose I'll end up staying at Seamarq again when I visit Gangneung, as there's no real alternative until Shilla Monogram opens. I'll just think of this place not as a hotel, but as a ridiculously expensive luxury infinity pool. This was my fourth stay, and it seems that every time I come, the beautiful hardware is completely ruined by the service. However, the service for other facilities like the pool and spa wasn't bad. (While not professional, there was a sense of thoughtfulness in many aspects.)

SkyBay Hotel was great! It's changed it a lot over the past couple years. They have automated check-in now and the selection of cafes and shops in the lobby are very convenient and and open till late. The arcade is tons of fun! Visitors have the option of using the Infiniti pool and sauna for an additional fee. The staff is helpful, and the room is clean and comfortable. However, in winter you are unable to adjust the temperature of your room. The views are incredible from skyBay Hotel. No wonder they pick this location for the drama business proposal! We had a great time!

Would like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him! Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir! The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.

The Sun Cruise Hotel is my top choice. This is my second time visiting and staying here. The hotel has a great beach view, and you can watch both sunset and sunrise. Location-wise, it's excellent – just 10 minutes from Jeongdongjin Station. It's a great place to relax and escape the hustle of Seoul city life 👍. However, the service at the front desk was a bit disappointing. I understand there may be language barriers, and I used Papago translation to communicate in Korean, but they still seemed unw welcoming to us as foreigners. They simply answered ”no” to my question without offering alternative suggestions. As front desk staff, they should provide other options or suggestions to hotel guests instead of just saying ”no” and ending the conversation.

Lotte Resort has the best ocean view sitting on the edge of a cliff on the coast. Located centrally in sokcho, it offers the dining options of town and also the outdoor hiking of Seoraksan just 20 mins drive away. Resort had lots of in house facilities, water park, 7-11 at basement floor. Truly exceeded expectations.

Revisited this place after just one month! My previous stay was made so pleasant by the incredibly friendly staff, and this time was no different – their deep consideration and kindness made for a truly happy and relaxing break. I didn't think to take many photos, so I don't have good ones, but as a newly built hotel, it was exceptionally clean, and the surrounding facilities were excellent too. I still can't forget the lovely scent in the hotel lobby.

While clean, the room was much smaller than I anticipated. Check-in took an incredibly long time; I waited for three hours! They claimed to be following check-in numbers sent via KakaoTalk, but this wasn't actually the case. Someone making a lot of complaints was prioritized, and the whole situation was just chaotic. The room was surprisingly small and looked nothing like the photos. I was assigned to Building A, but the pictures on Trip.com were completely different from the room I received (I suspect they were of Buildings B and C). I initially wondered if the hotel had given me the wrong room, but upon re-examining the photos, the very last one did seem to be of Building A. Honestly, I feel deceived, having chosen the room based solely on those initial, misleading pictures. The swimming pool also incurs an additional charge of 80,000 KRW per person (I didn't use the pool). There's a bakery area, and its lobby is so close to the pool that everything is visible from there. While waiting for check-in, I had coffee in the lobby, and it felt rather awkward seeing people in their swimsuits so close by. Breakfast is divided into two time slots, so you must arrive at your allocated time. The coffee service, where staff pour it for you, was also quite inconvenient. Normally, one would get coffee from a self-service machine, but here there's a dedicated 'coffee zone' where you have to place an order with staff. When there's a queue, you end up waiting with your food in hand, which is truly inconvenient. And the coffee wasn't even exceptionally delicious. Despite having three staff members at the coffee zone, the whole process felt incredibly inefficient. The breakfast food itself, however, was tasty. Oh, and a quick note: Netflix isn't available in the rooms, haha. I honestly think the Lotte Resort, where I previously stayed, is far superior. Their rooms are much more spacious, the pool is complimentary, and it definitely has a more luxurious vibe. Breakfast at Lotte is also tastier, in my personal opinion (and you *can* watch Netflix there!). To sum up, Cassia offers breathtaking scenery. The breakfast was varied and delicious! However, I feel they haven't made effective use of the hotel's interior space. It's genuinely vast, and as you wander, you encounter tables, uncomfortable chairs, and very large art books on display, but it all feels a bit forced and out of place. I never felt like sitting down and relaxing on the chairs, which were also uncomfortable. The overall interior design felt somewhat unkempt and disjointed. It's a shame such a large space wasn't utilized more thoughtfully. Next time, I'll probably opt for Lotte Resort over Cassia.

Excellent stay. Better than expected. I was worried that it would be crowded at the lobby/ common areas due to proximity to ****** which was not a preference. The lobby of convention hotel is grand, peaceful and modern. I was also worried that it would be inconvenient to reach the ski slopes however the shuttle buses were frequent and you can get to the slopes quickly. The bus stop drop off point is right outside the ticket office for ski passes Hotel service was welcoming and superb from check in/out to housekeeping. As foreigners we received discount coupons for ski rental and pass. View from room was nice and loved the cream and shower gel etc. Room service was quick and portions are huge. Also how it was delivered was really good too with the robot. Overall very good and comfortable stay.

Facilities: The room only had one pair of slippers in the toilet. There was no clothes rack in the toilet, only a hook behind the door, which was clearly insufficient. There should be at least three racks, one for dirty clothes, one for clean clothes, and one for towels, hung separately. Cleanliness: We stayed for two days, and no one came to clean. We even had to take our own trash out to throw it away. The mosquito screens were very dirty, probably hadn't been cleaned in a long time; our hands were black after touching them. Two rooms didn't have air conditioning, which could be very hot in the summer. Environment: Located at the foot of Seoraksan Mountain, the air is fresh and the environment is beautiful. Service: The room wasn't cleaned. The breakfast was quite good; you could bake your own waffles.