5-Star Hotels in Guanacaste, Costa Rica

Just returned from our stay at the Planet Hollywood and have mixed feelings.  There were some excellent aspects… but also a few areas for improvement!  Let’s start with the good stuff: Edu (bartender at the lobby bar) was a STAR.  Trust him to make your drinks, just tell him the flavor or preference for liquor) and he will spin you up something completely magical!! We LOVED spending our nights sitting at the bar watching Edu make peoples evenings.  We also loved the included watersports like paddleboarding and kayaking ( unfortunately the big water tricycle was out of order).  The Fuel Coffee bar is also a fabulous addition and great place to escape the heat for a cold coffee.  Now, the negatives - the front desk staff was pretty subpar and didn’t seem to communicate very well - one girl was actually very rude when I was trying to sort out a room situation and I wish I got her name.  The pool drinks are SO bad.  Not sure what type of bottom shelf alcohol they use at pool bar, but we tried so many different drinks and they were all disgusting.  The only thing somewhat drinkable was the Mojito.  I ended up switching to non-alcoholic drinks after day 1 and they were much better at the pool.  Did my real drinking at the lobby bar with Edu in the evenings.  Otherwise, the room was clean - resort was nice and entertainment was entertaining.  The food was decent but the buffet was SO hot and humid without any air conditioning. Overall, this was far from the best all inclusive experience I’ve had, but, we still made the most of it and had a nice time.

Op zich een prachtig gelegen, groot en luxe hotel met uitstekende service. Maar helaas vooral gericht op party vierende Amerikanen. Daardoor continu geluidsoverlast. Op de eerste dag van ons verblijf party aan het zwembad met veel drinkende mensen in het zwembad en zeer luide muziek met DJ. Op de t****e dag werd een groot scherm opgesteld bij het zwembad waarop de Superbowl wedstrijd werd vertoond van 16-22 uur. Enorm lawaai. Ons diner in het restaurant was daardoor niet leuk en teleurstellend. Management reageert wel betrokken en positief, maar kan onze negatieve ervaring niet goed maken. Conclusie: wie een luxe-ervaring wil met veel party, drukte en harde muziek zit hier prima. Wie voor de rustige pura-vida ervaring met natuur in Costa Rica komt moet hier niet zijn!

The staff were friendly, very polite, and always attentive to customer needs. A nice hotel with several dinner options and a good location.

An amazing experience, the place is beautiful, the service is excellent, the rooms very modern, elegant and spacious. Very relaxing!.

It was rainy, but it was sunny. There are about a dozen swimming pools and they are not crowded at all. There is also a children's pool with slides. Breakfast is ordered and there is a full-day restaurant. Very beautiful scenery.

Located at the Peninsula with stunning views. All the activities are fun and family-friendly. What a pleasant stay.

This resort is quite a distance from Liberia Airport, about an hour and fifteen minutes by car. It's a very large property, mostly consisting of two-story buildings (each with 8 suites). All meals are included, but some specialty restaurants require early morning reservations on the same day. The food selection is extensive, but the taste wasn't particularly impressive. The cocktails were also quite weak. The service, however, was top-notch – it was quite hot, and while walking around the resort, we frequently encountered golf carts offering rides. The drivers often pointed out wildlife we encountered and would stop for us to take photos. The resort is right on the beach, and other facilities are also comprehensive. I asked the front desk for a Bala kit, which included a yoga mat and a massager, and it was delivered very quickly.