5-Star Hotels in Qinghai, China

Our Qinghai-Gansu grand loop trip ended perfectly. We stayed at this hotel on our first day of the journey and chose to stay here again on our way back. Coincidentally, the lovely front desk lady who checked us in on the first day was also there to greet us. The service throughout our stay was consistently thoughtful and reliable, making us feel incredibly warm and cared for after a long journey. A huge thank you to her for her enthusiastic and attentive care. If I ever travel to the Northwest again, I will definitely choose this place and look for her again!

Hotel was excellent, the staffs managed to arrange for me to check-in early despite check-in time to be usually at 2pm, I managed to put my bags down and rest and catch my day trip in Golmud, furthermore they also helped reschdule my breakfast and also informed me on the laundry services available. Overall, staying at Kaibang Hotel is the smoothest and most enjoyable experience

I am a little disappointed. Advertising said English speaking staff. One lady spoke some English but mainly used translator - which is fine - but communication was very difficult. I experienced the following issues: The room was extremely hot and it seems it’s centrally controlled. When I said it was too hot they didn’t adjust it but gave me a humidifier which didn’t help with temperature. When I was checking out I asked to help to call the taxi - their initial response was to walk - 15min. I have 3 heavy bags and am also feeling sick so I didn’t want to walk. I asked again later - they just said hi to the bus stop and get a taxi. I was surprised that they couldn’t be bothered to down with me and get one for me - knowing that I can’t speak Chinese - it’s few minutes of their time. They were standing around not doing anything anyway. So very disappointed overall. One positive is that they packed me a small takeaway breakfast for fist morning when I had to leave early. Please try to help your guests - small gestures of care makes a big difference!

After comparing a few hotels, I still decided to go with Sofitel! And I'm so glad I did, it was a truly nice experience. Firstly, the hotel has a fantastic design; it doesn't feel old or dated at all, and the facilities are impeccably maintained, definitely five-star standard. Secondly, the billiard and ping-pong rooms are a real highlight! Thirdly, the service was incredibly thoughtful. It just so happened to be my birthday during my stay, and my butler, Xiao Qi, thoughtfully delivered a birthday cake – I was truly touched!

This hotel is conveniently located right off G315 National Road, just past Dongtaijinair Lake, and very close to the Water Yadan. The hotel's architecture is designed to look like an alien space base, with pure white, hexagonal star-shaped 'starry sky' villas. The breakfast offers a great variety: hot rice noodles, bread, dairy products, porridge, and delicious Northwestern side dishes – enough to fill you up and get you ready for an early start. It's surrounded by Yadan desert on three sides, and we even saw some convoys off-roading in the Gobi. There's also a Yadan slide at the entrance, which is perfect for kids. They offer 24-hour butler service that's incredibly responsive. We also received three complimentary coffee vouchers. I highly recommend this hotel and hope to visit again!

My stay at Guanhu Hotel was absolutely fantastic, the best and most comfortable experience I've had during my trips to Qinghai Lake. I genuinely recommend it! The overall hotel experience was impeccable; cleanliness, facilities, and service were all top-notch, offering incredible value for money. A special shout-out to the hotel's personal butler, 'Little Seagull,' who was the absolute highlight of my stay! The service was incredibly thoughtful and meticulous, with prompt responses, gentleness, and patience throughout. Before check-in, they proactively informed me about all the necessary details. During my stay, no matter how small the request, they quickly helped resolve it. They also thoughtfully recommended local attractions and delicious food, answering every question and providing thorough service. This made the entire trip worry-free and heartwarming. The professional and attentive service truly made me feel valued. The hotel facilities are brand new, well-maintained, and comprehensive. The room was spacious and tidy, with a cozy and comfortable layout. The bedding was soft and clean, and amenities like the bathroom, internet, and lighting all worked perfectly, providing an excellent living experience. All daily necessities were available, ensuring a stable and relaxing stay. The restaurant's hygiene was exceptionally well-managed. The environment was clean and bright, with tables, chairs, and tableware meticulously cleaned and disinfected daily, leaving no unhygienic spots. The ingredients were fresh, and the food was clean and delicious with a rich variety. The dining environment was tidy and comfortable, making me feel completely at ease while eating. The entire hotel was thoroughly cleaned, and common areas were consistently kept neat and tidy, creating a quiet and healing atmosphere. All staff members were exceptionally friendly, and I encountered no unpleasant issues whatsoever. It was full of thoughtful details. The next time I visit Qinghai Lake, I will definitely choose Guanhu Hotel again and recommend it to my friends who are traveling!

I had a wonderful stay! The room was spacious and well-designed, spotlessly clean, and completely odor-free. The bed was so soft and comfortable, I slept like a baby. The bathroom had a great wet/dry separation, and there was plenty of hot water, with all the essential amenities provided. The hotel staff were incredibly warm, attentive, and friendly. The location is super convenient for transportation, yet the surroundings are peaceful and quiet. It’s definitely an excellent choice for a trip. The hygiene was top-notch; there wasn't a speck of dust or dirt anywhere, and the room was well-ventilated with a comfortable temperature. The soundproofing was fantastic, making for a truly quiet night's rest. The facilities were excellent, with soft, pleasant lighting. The staff were responsive and friendly. This hotel offers much better value for money than others in its price range, and I would genuinely recommend it and definitely return.

The hotel lobby's decor was luxurious and grand, and the front desk staff were incredibly polite and welcoming, their smiles were truly heartwarming. I had originally booked a standard room, but the front desk agent thoroughly explained the benefits of a view room. After upgrading, the floor-to-ceiling windows offered an absolutely stunning view. The cleanliness was impeccable, and the mattress was perfectly firm yet comfortable. It was quiet at night, not noisy at all, making for an overall perfect experience.

Quite a peculiar experience. On the first day, we were told there were gas repairs and hot water would only be available from 6 PM. However, by midnight, there was still no hot water. After a tiring day of travel, all we wanted was a hot shower, but it was impossible. To top it off, the pipe under the sink in our room was leaking. We had to switch rooms. We were too tired to bother moving again, so we just made do. Overall, it's pretty average, and the breakfast selection was a bit limited. I hope things improve in the future.

The hotel is clean, location is great to the nearby supermarket, shopping malls and the wildlife park. Many restaurants around. It would be great if there's dryer attached with washing machine. Breakfast is great, blended with both western and Chinese selections. I came back to stay with Sebel after my previous stay because of the friendly and informative stuffs who have helped me with the luggages and check in. However, why I rated the service with lower point because after I came back to stay for 2 consecutive nights, we have encountered different stuffs that gave totally opposite vibes, which were arrogant and no greetings, no smile.