5-Star Hotels in Henan, China

I booked this hotel for my parents, and they were absolutely delighted. It's conveniently located near all the major attractions, and getting around by taxi or subway is super easy. The service was top-notch, truly. I chose Christine after reading so many glowing reviews, and it definitely paid off! My parents couldn't stop praising the staff, saying every single employee they encountered was warm, friendly, and incredibly polite: from the lobby manager, concierge, and front desk, to the housekeeping staff, restaurant crew, and even the driver who took them to the station – every single one was just wonderful. Such a hotel culture and management level is truly impressive! On top of that, the breakfast and afternoon tea were incredibly rich and delicious. Next time we're in Luoyang, we're definitely staying here again!

This stay was a delightful surprise! Maggie at the front desk kindly upgraded me to executive lounge access for two. The lounge itself was quiet and elegant, with a great selection of afternoon tea desserts, drinks, and evening light meals that were all delicious. My room was spotless, the bedding was comfortable, and the soundproofing was excellent. The staff were consistently warm and polite, and every detail of their service was spot-on, far exceeding my expectations. It offered great value for money, and I'll definitely choose to stay here again on my next visit. Highly recommend!

Decided to try out one of their unique room types. The room wasn't huge, but it was incredibly well-equipped. The little courtyard was so relaxing, and having a private hot spring tub was a real bonus! My child absolutely loved it. The butler was also fantastic, responding to messages 24/7 almost instantly. The front desk lady was very kind, and they even offered a pick-up and drop-off service. The staff member who drove us was handsome and had a great attitude – my husband even commented that his voice sounded like Wang Yibo's! Overall, a great experience and definitely worth checking out.

This was my first time in Zhengzhou, specifically to see Zhou Shen's concert. I only stayed one night, but the Jajin Hotel left a deep impression on me. Every staff member was incredibly friendly during check-in, and they even upgraded my room and gave us a complimentary afternoon tea. They promptly provided information about the shuttle bus times and locations, and added us to a WeChat group. They flawlessly organized seven shuttle buses to and from the Olympic Sports Center for hundreds of 'Shengmi' (Zhou Shen's fans) – not a single person was left behind! A big thank you to the entire concert service team: Wang Youxing, Fu Wei, Yin Junpeng, Shang Jianghao, Lü Keying, Liu Jian, Liu Chengyu, and Wang Huibin! And of course, all the staff who assisted me during my stay. My first trip to Henan was absolutely perfect!

Title: Professional and Efficient Service, Special Thanks to Manager Li Manli During our recent trip to Luoyang, we stayed at the Luoyang Marriott, and the overall impression of the hotel was one of grandeur and elegance. The public areas were clean and well-maintained, and the in-room amenities were excellent, making for a very comfortable stay. However, what truly stood out during our visit was the exceptional service provided by Manager Li Manli. Her professionalism and problem-solving skills were outstanding. She was incredibly responsive to guest requests, handling issues swiftly and decisively. Her communication was always polite and appropriate, and her efficiency was remarkable. She demonstrated a proactive and thoughtful approach, consistently putting herself in the guests' shoes and resolving problems with meticulous attention to detail. She truly possesses the comprehensive qualities of an excellent manager. Her dedication not only upheld the hotel's reputation but also significantly enhanced our positive perception of the Marriott brand. Employees like her, who are highly responsible, service-oriented, and efficient, are invaluable assets to any hotel. We sincerely hope the hotel recognizes her hard work and dedication with due commendation and acknowledgment. When we return to Luoyang in the future, we will undoubtedly choose the Luoyang Marriott again.

I came from Xi'an to visit, mainly to see the Yellow River. The hotel was booked here. Overall, it was good, with a large area, good environment, friendly waiters, and considerate of the guests. I would like to praise Xiao Jing, the waiter on our floor, for being responsive. The fruit sent by the hotel was of good quality and delicious. Before leaving, they also sent Dragon Boat Festival sachets. There were also foot bathing facilities in the room. After walking for a day, it was very comfortable to soak. I tried to have breakfast as early as possible. If I was late, many things were gone, and the supplementary meals were not timely. In addition, there was no juice for breakfast, and the equipment was empty. It is convenient to get on and off the highway here, there is no traffic jam, and it is very suitable for a stopover during a long journey

The hotel room was quite spacious with high ceilings. The surrounding area was a bit deserted, with few dining options. The service was pretty average; the intern at check-in was very slow and took a long time to find my reservation. They also gave me a low-floor room. It seems the hotel mainly caters to tour groups and doesn't pay much attention to individual guests.

Very clean, and the service was excellent! This hotel offers an all-around fantastic experience. The room was spotless and tidy, the bedding was comfortable, and the soundproofing was great, ensuring a very peaceful rest. The front desk staff were warm and attentive, making the check-in process quick and efficient. The location is convenient for getting around, and it offers great value for money. I'll definitely choose to stay here again next time, highly recommended!

The overall environment is pretty good, and the breakfast at 68 is reasonably priced. The room had water and 4 complimentary drinks. The room itself was quite nice, and the staff were friendly. However, because the hotel is so large, finding the elevators was confusing. The map provided wasn't very clear. There should be more recognizable signs on the walls indicating room numbers and elevator directions. A concerning incident was when I couldn't find an elevator after walking around for a long time, so I decided to take the stairs down. To my surprise, the door on the first floor was locked. I had to go back up to the second floor to find an elevator. For safety, how can the bottom door of a fire escape be locked?

I had an early flight the next morning, so I just booked a hotel randomly, and it turned out to be a real gem! We arrived at the airport around 8 PM. I called the hotel, and within five minutes, the driver called back saying he'd be there shortly. As we were on an international flight with a ton of luggage, a double crib, and two kids, Master Xiao went above and beyond, helping us with all the bags, keeping an eye on the children, and then driving us back to the hotel and even helping us take our luggage upstairs. The next morning, we had to rush for our 6:30 AM flight, and Master Xiao was there again, helping us get all the luggage downstairs. He repeated the whole process, and you could really feel his incredible work ethic and strength 👍. The hotel also offered warm white fungus soup, helped us combine beds, and installed bed rails. I honestly think their service is on par with Haidilao! My only regret is that we arrived and left in the dark, so I didn't even get to see what the hotel looked like. 😂