5-Star Hotels in Dhaka Division, Bangladesh

This hotel is definitely a top-tier choice in Bangladesh, offering a stark contrast between its luxurious interior and the outside world. The room, especially the bed, was incredibly comfortable – I could sleep soundly for hours! I didn't dare use the tap water for brushing my teeth, opting for the bottled water provided by the hotel instead. Breakfast offered a wide variety, but there was an issue with expired orange juice. The manager initially tried to brush it off, but after I spoke to the front desk, a French manager came out to handle the situation. Overall, it still maintains a certain level of five-star service. Getting a taxi to various destinations was convenient, with pickups right in the lobby. The room rate offered great value for money. We also had dinner at the hotel. The buffet at $85 US was definitely overpriced, but the à la carte menu was quite decent, costing around 150 RMB per person.

It was good experience. Nice and clean room. Very quiet despite noise outside. Hot water, good Internet connection and friendly reception. All I want to change is more European options for breakfast. For example, omelet would be good. Currently, it’s more like lunch menu with all soups, noodles, rice, etc. French toast, boiled eggs and many items is good alternative, but could be better. Anyway 5 stars experience

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

The service was too good. Only problem is check in process is slow . Which need to significantly improve. APART FROM THAT ALL STAFF AND FRONT DESK IS TOO GOOD. Roof top bar need to filter people or for in house guest corner need to separate where so called random people cant access just because having money. Need to treat differently .

The hotel is surely the best one in Dhaka, in the last 7 years I tried many and this is has totally all the potential to become a top grade institution. Rooms are spacious, clean and comfortable. Overall decoration is beautiful. The staff is attentive, professional and smiling all the time (very important).  Spot on the front desk manager Mr. Galib, a real passionate and professional person who for sure will bring this establishment to success with his attitude and hard job.  I also appreciate Mr. Rubel from the main restaurant, nice and very kind. As a new institution there is still a lot to polish, the staff need to be trained more on the little details (like be more present in the restaurant to pour water and clear the tables quicker...), mosquito problems on the restaurant on pool side. Plus the menus ”a la carte” needs more selection and variety! Just little details but important to push this hotel on the top. All the potential is there, you will achieve!

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

The hotel is very nice, surely in the top 5 of Dhaka, the staff is friendly and professional. Location extremely convent to reach the airport and the expo center. PRO: location, staff, breakfast and restaurant are pretty good, room is spacious and bathroom also nice  TO IMPROVE: room key stop working way to often, I think in my stay (8 nights) I've been to the front desk to get new keys at least 15 times.... facilities can be better, room need a little renovation to launch this hotel on a higher price point  

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

The service was very very friendly, helpful, and welcoming!! The location is right in the downtown area and the buffet, restaurant, cafe, and gym are all great. The rooms and bathrooms are clean as well but the bathroom door in my room didn’t have a lock so I would like that, but otherwise I would come back!

Its fine but seems old property . Rooms are small , but clean , staffs are friendly and helpful. But the location is so cowered central , lots of road noise.