5-Star Hotels in Dhaka Division, Bangladesh

My girlfriend and I stayed for two nights. The experience was excellent from check in to check out. The staff were professional and attentive, with strong attention to detail. I would like to clarify one issue related to room service. One night I ordered soup due to stomach discomfort. While ordering, I clearly stated that I needed absolutely no spice, not even mildly spicy. Despite this, the soup delivered was very spicy, with visible spices on top. After the first sip, my lips were burning. The staff immediately offered to replace the dish. In the meantime, my girlfriend exchanged meals with me, which resolved the issue. Breakfast was exceptional. The view from the room window was very pleasant. One minor observation is that the barrier around the pool felt quite high.okay Special thanks to Ishteaque Mohammed, Executive Sales and Marketing. He assisted me before the booking process. I had many questions and concerns prior to confirming the reservation, and he provided clear, helpful information that made the booking decision easy and reassuring.

Suite stay was comfortable, but fell short of expectations for the price. Appreciated the inclusion of a bathtub, but overall room features felt rather basic for a premium category.On a positive note, it was nice that the team accommodated our request for breakfast timing—though it’s based on request, not standard. A few thoughtful upgrades could make the experience more aligned with the price.

Everything was great. The hotel is lovely. I especially appreciated its proximity to the airport. I had an issue with a street taxi driver; he approached me, took me to the wrong place, took my money, and sped off. My advice: only arrive by car and order through the Uber app.

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

The hotel is conveniently located very close to the airport. The garden, swimming pool, and other outdoor areas are well maintained, making it nice for a walk, and the playground is great for kids—perfect for family travelers. The staff were friendly and helpful throughout my stay, which I really appreciated. However, some of the facilities felt a bit outdated, and there was a noticeable smell of cigarette smoke in the room. Breakfast was delicious with a good variety, but I did see a cockroach in the breakfast area, which was disappointing. Overall, I understand that this is considered a good hotel by Bangladeshi standards, but from an international traveler's perspective, it's not quite perfect.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

This is the first time I visited (Dhaka) Bangladesh 🇧🇩 for holiday during Chinese ***** new year 🧧  I will like thank and Grateful for the Crowne plaza staff have taken care of my stay and need first of all I will like to thank for the service that they serve start from the reception here the name of the list (MASUM) (RAIHAN) (SADIK) (ZIHAD) (IMTIAZ) and the housekeeping (RASHED) always taken good care of my room and the security (SHOHAN) always help me with the uber and price for taken care of and one more security guard I never take him name but also help me with the uber  once last person on the breakfast side (LIMON) doing at the eggs station always approach me and cook for me the Scramble egg that I like the most thank everyone in the team have done a good job

Terrible Services they provided. Really not worth of staying. We couple staying there newly married as we mentioned and keep telling them, but they not providing us any extra complimentary cakes or anything for this. So poor service as well

The staffs Ashraf Adnan Sayed are very helpful, they know my flight will be mid night so they offered me a shower at the health club even I was already checked out in the morning, big thank you for their thoughtful care!

First time visiting Bangladesh, so I chose an international chain hotel that had recently been renovated. There were quite a few Chinese guests, and the facilities met the standards of a domestic four-star hotel, which was better than I expected. The price was also reasonable. The security guards at the entrance were very responsible, and I felt quite safe, which is the most important thing.