4-Star Hotels in Cusco Region, Peru

Very good hotel, with a sense of history, good service, beautiful restaurant, with a sense of history, and delicious steak 😋 If I have the opportunity to visit Cusco in the future, I will stay in this hotel again

The price is not high, there is a pick-up service, walking feels a bit far, although the town is not big, you can find the station near, walking in about two minutes is better, especially the luggage. Low altitude here

Excellent! I didn't take many photos, but I'll give you the lowdown! First off, to visit Machu Picchu, you need to stay a night in Aguas Calientes. The town is really tiny, so even though this hotel looks far from the station, it's actually just a 3-minute walk. After getting off the train, it's a short uphill stroll to reach it. The hotel is 4-star, and the front desk service is great. They offer free hot water and tea bags, and there's an elevator and luggage storage service. The rooms are huge, and the beds for two people are almost queen-sized each. Room amenities are complete: there's a fan, heater, and extra blankets. Worth mentioning: the Wi-Fi works exceptionally well, perfect for smooth video calls; and the water pressure in the shower is fantastic, making for a really refreshing experience! Sleeping at night with the sound of the river was like a soothing white noise that helped me drift off. I missed breakfast because we left too early, but every single hotel staff member was incredibly warm, patient, and attentive. After returning from Machu Picchu, we just relaxed and charged our devices in the lobby until it was time to head back to the train station for Ollantaytambo. The price is also very economical and affordable. All in all, it was a fantastic experience! 😘 I highly recommend it to everyone.

Besides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service. The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out). They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.

The hotel is in a good location, in the old town, six or seven minutes' walk from the Plaza de Armas. The internal environment of the hotel is very good, the decoration is beautiful and very clean The room is also neat and clean, but there is no exhaust fan in the room. The smell of the bathroom is difficult to dissipate, especially in a closed room without windows. It is almost impossible to dissipate. The service is hard to say. I booked a superior room with a window and a balcony. When I checked in, I was told that the room was not available. I was given an upgraded room. It turned out that the ”upgraded” room was a fully enclosed room with no windows! I don’t agree, but the hotel said they had no room. The result of the “discussion” was to give me a free dinner. I had no choice but to accept it…

The staff was very attentive. Because the tour we were participating in departed very early, the hotel provided a packed breakfast to take away. The breakfast was great with water, drinks and fruits. I really want to give it a thumbs up.

The hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.

It is a short walk from the Machu Picchu station and is convenient for eating and shopping. Unlike the hustle and bustle outside, you can feel at ease with a calm feeling from the time you enter the hotel hall. Check-in is smooth, meal information is easy to understand, and it tells you what you need in a short time, so you can rest assured with the impression of being used to it. The room is clean and comfortable with sufficient equipment. I think I will definitely book this hotel next time I come to Machu Picchu.

The hotel is not in the center of the old city, but it is very convenient. The room is not big, the bed is comfortable and not soft, there is a kettle, there is a small problem when you check in, you have to coordinate to go to other hotels for one night. After saying that you refused, you still overcome the difficulties and gave me convenience. Miss Sister at the front desk is very caring, thank her, Breakfast is really simple, but early enough, you can still eat enough to go out

Service: Pretty good. The hotel's front desk even asked if they had a thermometer to check if my altitude sickness wasn't accompanied by a fever. 😂