The hotel is quite satisfactory. If you are an international flight and take a taxi by yourself, don't take the hotel's shuttle bus to the domestic passenger terminal. Although you can also check in, then the security check back seat train to the international departure passenger terminal. But there are too many domestic flights and it is easy to be late. If you take the hotel shuttle at least three hours in advance.
General hotel, the room is not big, there is a microwave refrigerator inside, because the price of the Super Bowl can not be set in the hotel, and the clothes are sleeping.
What’s funny I didn’t stay at this Hotel in the dates of the 7 and 8 due to at this point I feared for my safety. I accidentally booked to earlier that day due to my job assignment had changed.
But then they reassigned me to area so I rebook and was told I couldn’t cancel previously booking which I understand but since I had been a customer for week now I was still staying so I was confused of why the matter couldn’t be resolved better than it was through the Management telling me rules are rules and now I would of had to pay for 2wice for the same room because of Rules
WOW okay.
So now I can tell my friends AMD family don’t look or e spect Red-roof to be a Great Costumer Service experience.
O I actually slept in my truck that night due to not knowing the outcome of this situation between me and the management at this red roof location.
It so so sad due I Neva complained of the roaches and dirty bathrooms I had to reclean each time I stay there and the constant people knocking on the fire cause the drug dealers ruin the hotel in this area
And even their on Redroof representatives couldn’t convince this location to work me that day
But they will not have to worry about this Guy booking Red-roof AGAINS
Simple facilities, nothing fancy, but CLEAN and with staff that show CARE, CONCERN and an interest to do their best in giving SERVICE to their customers. Very impressed with the reaction time when a request was made, the enthusiasm to assist and the respect for the paying guests. Brick Lodge was a pleasant surprise that we will certainly consider again when visiting our daughter in Norcross. Thank you.