2-Star Hotels in Hunan, China

Excellent stay at Barenju! The manager really made our stay, helping us arrange and book Zhangjiajie and Tianmen mountain park tickets early and was really responsive online, even giving a discounted rate to the attractions. One morning it was absolutely pouring rain and he even helped us change our time slot to the afternoon so we would have a better experience! He was always friendly, smiley, and helped us with anything we needed. The hotel was a 15 minute straight walk to the East gate which was really convenient. Also, right opposite a long street with really good, authentic restaurants. They have free washing machines and soap you can use to do laundry after hiking! The laundry room on the roof actually has an incredible view of the mountains, its a shame they didn't have a little table or ”hang out” space up there! Thank you for the wonderful stay!

Host is a super nice guy and very helpful. He helps you book your tickets as well as with communication and he has many good tips for you. Usually people hang downstairs, there are also three cute cats. Usually people order food and have dinner together. You will easily meet fellow travelers here. The place is otherwise very basic and could need repairs and more frequent cleanups. But that is not the focus here. The hostel is also close to the starting point to Tianmen mountain. PS: The package for the avatar mountains has hiked to 450 RMB including cablecars and elevator (you can use the ticket on 4 consecutive days). 12 RMB to take the bus to its south gate. You need two days to finish the avatar mountains. Then one more day for Tianmen mountain. Another day for the canyon, if you want.

This hotel is in 2 separate buildings so there are 2 landladies, sisters, who are both very welcoming, nice and helpful. There is no elevator, but they bring my luggages to the 4th floor, and when I left they also took them from the 4th floor. There are plenty of bottled water downstairs, you can take water anytime. They change towels and take trash everyday. They help you organize your staying, the order or the programs, they help you buy cheaper tickets for almost any programs in the city before you arrive to the hotel. When I got ill, one of them took me to the hospital by an electric mini motorbike, stayed with me in the hospital and helped me with the doctor. They asked me on Wechat everyday if I feel better. I couldn't go for some programs because of my illness, so they helped me get back a refund for the programs. They don't speak English but they have translator program on their phone so you can discuss anything with them. One of them has a son, he speaks a little English. On the first day when I was hungry and don't know the place, one of them took me to a restaurant by her electric mini motorbike. Even on my last day after checking out they still helped me a lot. So next time I am in Zhangjiajie, I will stay at their hotel again. I highly recommend them!!

The staff went above and beyond to make my visit seamless. The weather was super rainy when I visited so they helped me so much in coordinating with my different activities to make sure they were operational and also offered several recommendations for different things. The locations is also very central and rooms were super clean. They provided almost everything I could think of including laundry

Floral Hotel has a wonderful atmosphere that feels like a perfect mix between a hotel and being at home. Many of the reviews mention the owners, and after staying here ourselves, we completely understand why. Mrs. Huang and her husband are truly wonderful people who made us feel incredibly welcome from the moment we arrived. The room options were excellent, and our room was always clean, tidy, cozy, and very comfortable throughout our stay. Towels were changed daily, trash was taken out regularly, and the level of care and attention to detail was exceptional. We happened to arrive during several rainy days and unfortunately both caught colds while travelling. Mrs. Huang was exceptionally kind and supportive — preparing delicious and nutritious breakfasts for us each morning, helping us book attraction tickets at affordable prices, and giving us helpful advice and recommendations every single day. One particularly rainy day, while we were out sightseeing, she even turned the heating on in our room before we returned so we could immediately warm up and enjoy a hot shower after being out in the cold and rain. It was such a thoughtful gesture and truly appreciated. What touched us most was the genuine care we received throughout our stay. On our final day, despite us leaving very early in the morning, Mrs. Huang woke up to prepare breakfast for us at 5:30am before our departure. We were also in the area preparing for a friend’s wedding, and Mrs. Huang kindly recommended local barbers, a nail salon, and a lovely local restaurant, which made everything so much easier for us. The neighbourhood itself has such a warm community feel, and the hotel truly feels like a home away from home. Although Mrs. Huang does not speak English, she has a fantastic translation device which made discussing more complex topics very easy. She made every effort to ensure communication was smooth and effortless, and we never felt uncomfortable or unsupported. The hotel also has washing facilities available, and during sunny days you can dry your clothes on the rooftop under a covered area, which is incredibly useful for longer stays or after rainy sightseeing days. Although Floral Hotel is not a large modern hotel chain, that is exactly part of its charm. The wooden and rustic design fits perfectly with the character and atmosphere of the wider Wulingyuan area, creating a peaceful and authentic place to stay. It feels warm, personal, and relaxing rather than commercial or impersonal. We would highly recommend it to anyone looking for a clean, caring, and restful place with genuine hospitality. We are incredibly grateful for the kindness and hospitality we experienced here and would happily stay again in the future.

We had a great 2 night stay here, the location is perfect right next to the river and very convenient to all the local walks and sights. The room looks as good in person as online and was very clean, comfortable and modern. The family that runs this 民宿 could not have been more welcoming, friendly and helpful. They helped pick us up from the car park and find and plan great walks nearby. The aunty is a great cook and we ate there every meal and tried all the delicious local eats. Thanks for having us! We really enjoyed staying here and having some fun chats over dinner, I wouldn’t hesitate to recommend this to anyone and will definitely stay here agai in the future.

Highly recommended!!! This homestay is located closer to South Gate of the National Park which I believe provides nicer views with much fewer crowds then the main East Gate. The room we stayed at was warmly decorated with everything you need. Shower was comfortable and it was quiet at night to sleep. We woke up to the sound of country birdsong and farm rooster, then looking out to beautiful mountain views and wildflowers blooming with crisp fresh air. The pick-up and drop off services made the whole trip so much smoother and saved us lots of time and money. The owner was super kind and helpful with planning itinerary around weather and purchasing discounted tickets for us. We managed to tick our whole list for Zhangjiajie and are extremely happy. Oh and did I mention the home-cooked farm dishes. They are sooo delicious with the freshest ingredients, at very reasonable prices for a touristy area. Must try the homemade sausages and barbecue! To be fair all of the other dishes were incredible too so you can't go wrong. They were so yummy and satisfying after a long day of hiking and adventures. If you want an true authentic local experience at great value, dont hesitate and book this place. The owner running this place is kind, attentive and most importantly trustworthy. It's a hidden gem! 老板，非常感谢您的细心招待！祝您和全家一切顺利，生意兴隆。如果下次还有机会来张家界玩，我们一定会再次入住观山别院！🫶💯💯

The hotel was just like a typical hotel. just enough to get you resting a few days. nothing too special. but the service, it was AWESOME 🤩. the manager (the chinese dude in the photo) works completely alone yet he manages to clean and take care of all the rooms in the hotel. he is extremely nice and kind. he provided us with utmost hospitality and also provided us with free water at anytime aswell as book and give discounts on our tickets. his service alone makes this hotel deserve a 5 star review. i highly recommend this place for foreign tourists. hope you guys also come here and stay here for a while. [also his cat was really cute :)]

The rooms were exceptionally clean and comfortable, ensuring a very pleasant stay. The front desk staff provided excellent service. There are plenty of great restaurants nearby, and it's only about a 15-minute drive to the high-speed rail station and the airport. The scenery here is beautiful, and it's just a 3-minute walk to the Tianmen Mountain cable car station, making the location absolutely superb. Next time we visit, my whole family would love to stay here again. Highly recommended!

First off, I want to commend the staff for their warm hospitality. They helped us book tickets and even planned our routes, which was incredibly helpful. The location is also fantastic, just a few minutes' walk from the East Gate of the Forest Park. The complimentary bottled water and orange candies were a thoughtful touch. However, there were no bath mats, so the slippers were always wet, and we ended up tracking water everywhere. The facilities are a bit dated and could really use a renovation. The hot water situation was particularly frustrating. Coming back after 9 PM, all I wanted was a nice, warm shower, especially in the middle of winter, but there was no hot water. We waited until 11 PM or even midnight, and the water was still lukewarm at best, almost cold. This happened both nights... this definitely needs to be addressed! After a tiring hike, all you want is to relax with a hot shower, but that wasn't possible. There were no bath towels either, but that wasn't as big of a deal. Overall, the service was excellent, but I hope the other amenities can catch up.