2-Star Hotels in Hunan, China

Specifically brought my elderly parents here for a trip. The owner helped us book tickets for Charming Xiangxi, saving us ¥40 per ticket. The hotel has an elevator and is very close to the scenic area, which is super convenient for dining and shopping. The owner provides excellent service.

[Parks info below] I'm glad that I checked out this hostel, good value for money. Room was nice and tidy, lots of electricity sources in bed and common area, curtains, hot shower. I shared the 6 beds dorm with just another girl, and you make your own bed. No toilet paper, no free water refill, no light in bed. It's worth the price. If you extend your stay directly in the hostel it's cheaper than the app. The reception area is more cramped but you can socialize there. Most of the people are Chinese but I also met some foreigners. The guy in the reception speaks English and can give you information, in addition to that I recommend you to do your own research. There are two baby cats playing around, and an adult one. You can get to the hostel from the west railway station by bus line 17 for 2 yuan - last bus at 8:40pm + 15 minutes walk. Location is close to the main avenue where there's a lot of restaurants, and a 24-hour convenience store close to the corner with this same avenue. There are two night markets in the city, one on the avenue like 10 min distance walking to downtown direction, more local, and another one on the street in front of the tianmen mountain cable car, more touristy. The hostel is 15 minutes walking to the central bus station where you can get the bus to zhangjiajie park and 15-20 to the tianmen mountain cable car station. [ATTRACTIONS] Zhangjiajie (avatar), tianmen (heaven's gate) and canyon (glass bridge) are 3 different parks in different locations. The entrance to zhangjiajie gives you access for 4 days. I went the 4 days and enjoyed it very properly. If you're short on time, 2 days will do, but plan it wisely based on your priorities. Gates are 1 hour trip distance from the central bus station - 1h30 at weekends. Also, note that before entering the park with passport and face scan, you need to do an APPOINTMENT for that hour. You usually do it there at the gate, but for a saturday all appointments for that hour were sold out in advance and I had to wait for 45 minutes to go in. Recommended to check in advance especially on weekends. There are 2 types of tickets you can get: including all cable cars and elevator for unlimited time for 450 yuan; or just the entrance (including only free shuttles) for 215 yuan - you still have the option of buying each transport at the park (75 yuan cablecar one-way, 65 elevator one-way). At first, I had understood that to see the avatar mountains, the ONLY way was through the elevator, so I bought the all-inclusive. Turns out you CAN go by free shuttle + hike + free shuttle if you start in the east gate. My favorite part was the huangshi village. For tianmen, the entrance is 260 yuan. Choose the route in advance because some sell out fast. Gold advice: go at least one hour or more BEFORE the hour that you have the tickets for. The hour of your ticket just matters before the very last point before boarding the cable car. The line was MASSIVE and it took me 2h30 waiting on a Monday - ended up getting in 2 hours late than my ticket time and couldn't finish the whole loop: took only the red trail and went down to the heaven's gate. About the Canyon, I can't say much because I decided to skip it and save the 210 yuan ticket - note that this price DOESN'T include the activities, you must pay separately. The package that includes almost* everything is 360 yuan. Last but not least, if you go to the 72 Wonders, there's also an entrance of 88 yuan. You can go/come back with the bus 17 - same line that serves to the west railway station, last bus 8:40pm.

This stay exceeded all expectations! The guesthouse is a short walk from the East Gate of Zhangjiajie National Forest Park, which made getting to and from the scenic area incredibly convenient. Downstairs, there's a great variety of breakfast spots, so all our meals were easily taken care of. The room was spotless, and all the toiletries and daily essentials were well-stocked, making for a very comfortable stay. The hostess was exceptionally kind and lovely. As soon as we checked in, she patiently helped us plan our daily itineraries and gave us detailed tips on how to avoid common tourist traps and overspending in the park. My glasses broke during our trip, which was a huge inconvenience, but without a second thought, the hostess rode me on her scooter to a glasses shop for repairs. I was deeply touched. Her warm and thoughtful service truly enhanced our trip. I'll definitely stay here again next time I visit!

The staff went above and beyond to make my visit seamless. The weather was super rainy when I visited so they helped me so much in coordinating with my different activities to make sure they were operational and also offered several recommendations for different things. The locations is also very central and rooms were super clean. They provided almost everything I could think of including laundry

Floral Hotel has a wonderful atmosphere that feels like a perfect mix between a hotel and being at home. Many of the reviews mention the owners, and after staying here ourselves, we completely understand why. Mrs. Huang and her husband are truly wonderful people who made us feel incredibly welcome from the moment we arrived. The room options were excellent, and our room was always clean, tidy, cozy, and very comfortable throughout our stay. Towels were changed daily, trash was taken out regularly, and the level of care and attention to detail was exceptional. We happened to arrive during several rainy days and unfortunately both caught colds while travelling. Mrs. Huang was exceptionally kind and supportive — preparing delicious and nutritious breakfasts for us each morning, helping us book attraction tickets at affordable prices, and giving us helpful advice and recommendations every single day. One particularly rainy day, while we were out sightseeing, she even turned the heating on in our room before we returned so we could immediately warm up and enjoy a hot shower after being out in the cold and rain. It was such a thoughtful gesture and truly appreciated. What touched us most was the genuine care we received throughout our stay. On our final day, despite us leaving very early in the morning, Mrs. Huang woke up to prepare breakfast for us at 5:30am before our departure. We were also in the area preparing for a friend’s wedding, and Mrs. Huang kindly recommended local barbers, a nail salon, and a lovely local restaurant, which made everything so much easier for us. The neighbourhood itself has such a warm community feel, and the hotel truly feels like a home away from home. Although Mrs. Huang does not speak English, she has a fantastic translation device which made discussing more complex topics very easy. She made every effort to ensure communication was smooth and effortless, and we never felt uncomfortable or unsupported. The hotel also has washing facilities available, and during sunny days you can dry your clothes on the rooftop under a covered area, which is incredibly useful for longer stays or after rainy sightseeing days. Although Floral Hotel is not a large modern hotel chain, that is exactly part of its charm. The wooden and rustic design fits perfectly with the character and atmosphere of the wider Wulingyuan area, creating a peaceful and authentic place to stay. It feels warm, personal, and relaxing rather than commercial or impersonal. We would highly recommend it to anyone looking for a clean, caring, and restful place with genuine hospitality. We are incredibly grateful for the kindness and hospitality we experienced here and would happily stay again in the future.

We had a great 2 night stay here, the location is perfect right next to the river and very convenient to all the local walks and sights. The room looks as good in person as online and was very clean, comfortable and modern. The family that runs this 民宿 could not have been more welcoming, friendly and helpful. They helped pick us up from the car park and find and plan great walks nearby. The aunty is a great cook and we ate there every meal and tried all the delicious local eats. Thanks for having us! We really enjoyed staying here and having some fun chats over dinner, I wouldn’t hesitate to recommend this to anyone and will definitely stay here agai in the future.

Highly recommended!!! This homestay is located closer to South Gate of the National Park which I believe provides nicer views with much fewer crowds then the main East Gate. The room we stayed at was warmly decorated with everything you need. Shower was comfortable and it was quiet at night to sleep. We woke up to the sound of country birdsong and farm rooster, then looking out to beautiful mountain views and wildflowers blooming with crisp fresh air. The pick-up and drop off services made the whole trip so much smoother and saved us lots of time and money. The owner was super kind and helpful with planning itinerary around weather and purchasing discounted tickets for us. We managed to tick our whole list for Zhangjiajie and are extremely happy. Oh and did I mention the home-cooked farm dishes. They are sooo delicious with the freshest ingredients, at very reasonable prices for a touristy area. Must try the homemade sausages and barbecue! To be fair all of the other dishes were incredible too so you can't go wrong. They were so yummy and satisfying after a long day of hiking and adventures. If you want an true authentic local experience at great value, dont hesitate and book this place. The owner running this place is kind, attentive and most importantly trustworthy. It's a hidden gem! 老板，非常感谢您的细心招待！祝您和全家一切顺利，生意兴隆。如果下次还有机会来张家界玩，我们一定会再次入住观山别院！🫶💯💯

I originally booked the arena-themed room, but since it was off-peak season and there were plenty of vacancies, the owner let us choose between two rooms on the second floor. We opted for the larger pirate-themed room. The owner was incredibly helpful and even offered discounted tickets at the hotel. We were able to check in early and store our luggage on the last day, which was a huge convenience. The owner was really nice, and there was an adorable little cat on the sofa next to the front desk. We also had beautiful clear weather, and the Grand Canyon was stunning.

We really liked staying in this hotel because the room was clean and it had all essentials. Also, the location is perfect because it is very close from Tiananmen mountain cable car and in a street were there are a lot of restaurants.

I can said is a free tourist guide provided from this hotel from A to Z. From tickets admission, car rental to Grand Canyon and to Zhangjiajie High Speed Train Station. (East Station). Even map in Wulingyuan also provide by the hotel and very details cover our 2 days visit to Wulingyuan and Grand Canyon. Above my expectations the guidance tender by the hotels. This is really value added service provide by the hotel. The owner even wait us at the exit in Wulingyuan to make sure we board the car rental connecting to Grand Canyon. The next day also guide us to the car rental to make sure with catch up the transfer connecting to the high speed train. I really recommend this hotel because they are very kind and helpful.