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Posted on Nov 16, 2024|Deluxe Double Room
Guest User1. The hotel is clean and sanitary, and the service attitude is good. Many rooms are basically fully booked. The first floor is a bit damp, and the upper floors are better.
2. Ctrip published false information, marking that there is a kitchen, but none of the hotel's room types have one, and the hotel manager also showed us the situation they published. It is unclear why Ctrip misled us. Therefore, the seafood bought from the crab market cannot be processed, which is very deceptive.
3. Ctrip's room types with different prices are actually the same room after verification with the hotel. The area and room types are the same. One shows breakfast for 3 people, and the other shows 2 people. My order is for 3 people, but there are actually only 2 people and the hotel has never had information about breakfast for 3 people.
4. Due to the false information published by Ctrip, check-in was inconvenient and I could only check out one day in advance. Ctrip claimed that I could not check out, and the hotel disagreed, but I was at the front desk at the time. The hotel fully agreed, and did not receive the order payment, so the money was withheld by Ctrip and had nothing to do with the hotel. Finally, after feedback, it agreed to refund and claimed to return a symbolic red envelope of 36 yuan as compensation, which has not yet been received.
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Price per night fromPLN 115
Posted on Oct 3, 2024
Jones
Peaceful retreat close to the Crab market and Kep Nature reserve. Fantastic service from a yummy breakfast to drinks by the pool and help in booking scooters and transport to the Bungalows. Simple, clean room with huge bed and a good size bathroom.
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Price per night fromPLN 164
Posted on Aug 24, 2025
Guest UserVakara Hôtel Kep — Fantastic! 👍
Clean hotel with spacious rooms, featuring a walk-in closet and a magnificent sea-view balcony. The pool is great. The staff were amazing — especially Sophath, who personally helped us with an excursion to Bokor and tickets to Siem Reap.
On the downside, the hotel is difficult to find on Grab, but this is a minor inconvenience.
Highly recommended! 👍🏼
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Price per night fromPLN 165
Posted on Oct 2, 2024|Superior Bungalow
wuyp1984
The room is large, with solid wood furniture, very clean and comfortable, and the wireless network is very fast. The only drawback is that the TV is broken and it was not fixed after repair.
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Price per night fromPLN 316
Posted on Aug 10, 2025
Dean Toone
2nd time of staying at this hotel and a bit of a let down this time. Not sure if new management but everything is run on a very tight budget. The reviews look good but for a hotel that's been open since 2020 and it to have less than 10 reviews that speaks for itself. My last review was not there either so looks like previous ones have been wipped.
Breakfast was included in the price, but choice was very poor. Its either noodles or eggs and toast. That's it. They don't have a fully stock bar to relax in after a long day like it boasts. They do not have any spirits and don't even have any beer. All they have is red wine, and they will only sell you it by the bottle.
Staff are nice pool was nice and room was clean but its a good 2 star at best and certainly not worth the price charge.
To the hotel, suggest you amend your write-up of the hotel as its now misleading on so many fronts.
Sorry, it's not like me to give a negative review but you have a long way to go to be worthy of a better one.
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Price per night fromPLN 151
Posted on Nov 23, 2025
Guest User
The hotel is very pleasant and well located. The swimming pool is very pleasant, good little dej, resto à la carte limitée mais délicieux et le parc est beau. Le personnel est aussi serviceable que efficient, c'est un vrai plaisir de venir ! Bathrooms would deserve refreshment, it's sometimes a little vete (it won't stop us from returning, the price-quality ratio is excellent)
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Price per night fromPLN 106
Posted on Jan 1, 2025
Guest User
Saravoan has the best location in Kep, overlooking a great little beach with excellent views of the islands,we have been staying there for holidays every year for the last nine years in which time a few managers have come and gone, the amenities have not changed much but quiet rustic and suit the rainforest environment,they now serve a free breakfast which this time was very good, service was as usual pretty good, sometimes requires patience but they are always helpful,to reception is poor and always has been but wifi is fine,pool is still clean and in great spot with views, moto rents are cheap and it’s a lovely ride to the crab market around the foreshore about one kilometre away, there are plenty of fancier hotels in Kep now but if you like location, views,close restaurants and reasonable service this one is the best hands down!
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Price per night fromPLN 179
Posted on Oct 1, 2022
Guest User
The manager of the hotel was really friendly and chatted with me when I arrived. The other staff members I spoke to in the bar were nice and attentive. The location of the hotel is perfect for the beach and the restaurants nearby. The rooms have large glass doors so you can see the sea from your room easily. The hotel bar has a lot of drinks and a full menu of food and snacks. The room was clean and big - there is a kettle to make tea and coffee. I would definitely stay here again next time I visit Kep. It was a great short stay in Kep Beach!
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Price per night fromPLN 146
Posted on Jul 10, 2025
Susan Cabansi
A nice and cozy place where you can meet nature. It was a good stay!
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Price per night fromPLN 105
Posted on Feb 28, 2025
L EF
We were nicely welcomed and checked in very easily. The bungalow was quite roomy, a little hot but we had a mobile fan that was just enough. We were right in front of the swimming pool which was accessible even at night so we had one last dip to refresh before going to bed. The vegetation between the bungalows made for a nice and relaxing atmosphere.
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Price per night fromPLN 67