Featured facilities: Private Swimming Pool, Fireplace
Outstanding
20 reviews
9.8/10
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9.5/10
Amazing
MMAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
KKimifWe celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.
GGuest UserYou can easily reach tourist spots by subway. The facility was new and comfortable. The cleaning staff feels good. The hotel has a dining room.
TTAOThe early building was designed by Frank Lloyd Wright, Hilton's top brand, and it is a worthwhile visit~ First-class environment and enthusiastic service, Wright fans should not miss it! Valet parking is $65 (the car is parked in the open-air parking lot directly opposite the gate) / self-parking must be parked in the back parking lot, about $25 a night. The guy at the door was very frank, introduced both methods, and was decisive to avoid exposure to the sun. The front desk is warm and thoughtful, giving welcome water and a map, finding a room and turning it into a tour, interesting ~ Waldorf Astoria at night seems like a desert oasis isolated from the world, light overflows from the fabric of FLW, and many details can still be found at the beginning The clues... The most interesting thing is that it is said that all the presidents since Hoover have stayed here, but they didn't find Obama and Trump for a long time... ;)
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