Featured facilities: Swimming Pool, Business Center, Fitness Room
Very Good
108 reviews
8.5/10
1 night
From MYR 648
Check Availability
See All 4-Star Hotels in Phoenix
Latest reviews for Phoenix hotels
See all
Find the perfect stay with trusted ratings and reviews.
9.3/10
Great
AAnonymous UserIt's in downtown Phoenix, the surrounding environment is nice, and the facilities are also good. Due to a change in plan, I needed to check out one day in advance. I communicated with Ctrip several times before the free cancellation date, but failed. Ctrip seemed to have booked through another channel and had no say. When I tried to communicate with the front desk when checking in, the waiter had a bad attitude and coldly refused.
PPrincess CroixThis is such a cute hotel that really feels like an oasis in the desert. The ambiance and vibe were all really great. The staff was extremely helpful. I enjoyed the welcome popsicles and the pool was great. The room was fairly clean and the tv had good options. The comforter kind of freaked me out as it looked like it was growing mold (see photo), but I just tried to think it was the cotton in the comforter all bunched up, at least that made me sleep better.
MMENGYUThe hotel is in the city center and the location is very good! The equipment is very new, there is a shopping mall behind the hotel, shopping is convenient, there are few Chinese people nearby, the outdoor terrace on the second floor of the breakfast hotel feels very delicious. I solved it at a nearby Japanese restaurant in the evening, and there is Starbucks near 200 meters. All of this is very good, the only bad thing is that there is no boiled water, but most hotels in the United States do not, especially this place with few Chinese.
闫闫They only do housekeeping every other day, even after I have requested daily housekeeping twice at the front desk and they have agreed. I only stayed for two nights, so I don't get what I want.
GGuest UserThe room is nice and tidy, and it comes with a washing machine, dryer, a functional kitchen, a dishwasher, a fridge, a microwave, etc. It is also
suitable for long stays.
DDeenaWe really enjoyed our stay at this resort. My children and I enjoyed the on-site water park. The rooms were lovely and clean. We plan to make this our go to place to rent. I wish check in was earlier than 6pm but other than that everything was good.
GGuest UserThe room is ok, but the elevator is smelly, and the air conditioner is not turned on in the elevator, it is very hot. The room is a suite with a balcony. It is not good that there is no water in the room. There is no meal, and the pitfall of Hilton is that the WiFi needs to be paid separately
BBrownRonaldFor a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.
GGuest UserStaff was very pleasant and helpful. Hotel is old and run down but still charging over $200 /night. Without breakfast! Hole in curtain, stained dirty rug, chipped furniture, broken refrigerator, needed to ask for towels & coffee in room since there was not daily service. Will not return.
What deals are available for 4 star hotels in Phoenix?
Trip.com provides various promotions and discounts for 4 star hotels. You can check the promotions page to see the latest hotel promotions on Trip.com.