5-Star Hotels in Amman

An overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement. Pros: - Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight. - Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar. - The Lebanese restaurant was delicious, and definitely a great choice for dinner. - Breakfast when available is very solid but not amazing (see the cons for more info). - Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants. - Staff are courteous and helpful for the most part. Cons: - The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments. - New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable. - A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning. Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.

It was a wonderful hotel. The area is safe, and there are supermarkets and easy places to eat nearby, making it very convenient. The best thing about it was that there was free laundry (you could even use liquid detergent for free). The views from the pool and rooftop were amazing, and the night view was also beautiful. The gym was easy to use. The staff were all very kind, and I had a very pleasant stay.

Everything was perfect. The hotel is new and very clean.  The staff are super friendly. Sabreen and Nakaa from the breakfast restaurant, Hossam from the housekeeping and everyone else to be honest is very polite, friendly and always with a nice smile on their faces. They made sure that my stay was pleasant.  I will definitely choose this hotel again when I come back to Amman.

Great location, but well below Hilton standards I stayed at Hilton Amman for two nights with my friend, and while the hotel has potential, the overall experience fell short of what I expect from the Hilton brand. Location: The property is in a nice, more upscale area of Amman — convenient and pleasant, with several hotels around. The check-in process was smooth even though we arrived very late (around 2 AM), which I appreciated. Room & Amenities: Unfortunately, the in-room experience was disappointing. Upon arrival, we realized there were no toothbrushes provided — something quite basic for a five-star hotel. We called to request them, and it took a long time before they arrived. When they finally did, only one toothbrush was brought, even though we clearly asked for two. It may seem minor, but after a long day of travel and checking in so late, it was inconvenient and left a poor first impression. The Wi-Fi connection was extremely weak throughout the stay — to the point that we couldn’t rely on it and had to use our mobile data instead. One of the power sockets near the TV wasn’t working, and the doors and fittings looked quite old and worn, giving the room a tired appearance that doesn’t reflect Hilton’s usual standard. Overall impression: Hilton is known for consistency, comfort, and attention to detail — qualities I unfortunately didn’t experience here. The location is a plus, but when basic amenities, Wi-Fi, and room maintenance are overlooked, it affects the entire stay. Would I stay again? Probably not. I would consider trying another Hilton brand in Amman, such as Signia or DoubleTree, or perhaps explore another hotel altogether.

The hotel is amazing , very clean everywhere , I disliked that they don’t have reserved areas for smokers everybody smokes anywhere they feel is a good spot for it , not thinking in people that we don’t smoke including little kids , it will be nice if they enforce smokers to smoke on designated areas and not inside restaurants and bars , I ate at 5 de mayo restaurant ( as a good Mexican lol ) not well convenced that I was going to find good Mexican food , I was wrong I gave my congratulations to the stuff and chef the food was amazing and so the drinks , I drank a Paloma a typical Mexican drink base with tequila , squirt ,grapefruit juice , lime juice over salty ring glass , Tequila used on my drinks was Don Julio , All stuff from valet parking to receptionists and in general were super friendly I definably recommend this hotel if you are visiting Amman Jordan or

The service and location were truly exceptional. The breakfast offered a wide variety of delicious options. Our room was clean and comfortable, with the minor exception of a broken desk chair. The heating in the floor was not operational, so we were provided with an electrical heater, which was a little noisy. Overall, our experience was positive, though I had anticipated a slightly more refined accommodation experience from a five-star hotel. I understand that it is not peak season, and despite this, I would still recommend it.

The hotel was great, the rooms were very large and clean, the bed was most comfortable. The pool service could not be better, and the hotel food was great, the terrace bar was phenomenal, 100% recommended. I would go back with my eyes closed. On weekends they have pool parties during the day, both for children and adults, with a DJ included. And with a lot of security, so you feel at home.

During my business trip to Amman, I stayed at the DoubleTree by Hilton Hotel & Residences and had an excellent overall experience, deserving a five-star rating. Prime Location: The hotel is situated in Amman's central Sheikh Zayed area, surrounded by a vibrant commercial atmosphere, making it incredibly convenient to reach business districts or historical attractions. Warm and Attentive Service: The front desk staff were professional and efficient, quickly handling my check-in and clearly explaining the hotel's facilities. Room service was also very prompt. Comprehensive and Thoughtful Amenities: I stayed in an apartment-style room, which was incredibly spacious. It featured a fully equipped kitchenette and a separate living area, making it extremely convenient for long-term stays or families. Good Dining Experience: The breakfast offered a rich variety, balancing both international and local flavors. The lobby lounge was a comfortable spot for meeting clients or enjoying a drink. Overall, this DoubleTree hotel perfectly blends the convenience of a business hotel with the comfort and freedom of apartment-style accommodation, making it a reliable and welcoming choice for business or leisure travel to Amman.

The issue this hotel has many locations buildings at the same area and its not clear in which building you will stay and you have to run from one to another to find your building

The room was a bit old, but everything was kept very tidy. No one came to ask about cleaning each day; they only inquired when you were leaving. Every staff member was smiling and very welcoming.