4-Star Hotels in Pattaya

A magnificent hotel with incredibly friendly staff, all ready to help you. The rooms are large and spacious, and they all have balconies. There's a stunning rooftop pool with a gorgeous sea view. There's also a gym and a sauna, though the sauna wasn't working during our stay.

The hotel is beautiful, and the staff are friendly and helpful. However, there are several issues with the management system that need improvement. First, regarding room cleaning procedures: at most hotels and accommodations, the front desk keeps a spare key or key card so housekeeping can access rooms for cleaning when guests are out. At this property, guests are required to hang their room key outside the door until housekeeping finishes cleaning, sometimes as late as 2:00 PM. This is a serious security concern because anyone could potentially access the room while the key is left unattended outside. Second, if you are looking for a quiet and peaceful stay with good soundproofing, this hotel may not be the best choice. Noise from outside the room is easily heard throughout the day and night. Last night, shortly after midnight, I was awakened by a very loud group of people. When I went outside to investigate, I saw a group of guests drinking in the restaurant area located directly next to my room. The noise was so loud that I could not sleep. I politely asked why the restaurant was still open, as I had been informed during check-in that it closed at 10:00 PM. The guests told me that a staff member had opened the restaurant for them. I then politely asked them to lower their voices because my room was right next to the restaurant. I do not blame the guests at all. The responsibility lies with the hotel staff, who allowed the restaurant to be used after midnight despite the clearly stated closing time of 10:00 PM. Areas for improvement: 1. Guest safety and security — Guests should not be required to leave their room keys hanging outside their doors for housekeeping. 2. Enforcement of hotel policies — If the restaurant closes at 10:00 PM, that rule should be consistently followed. Future guests staying in rooms near the restaurant should not have to endure loud noise until 1:00 or 2:00 AM as I did. Overall, the hotel has potential, but better management and stricter adherence to its own policies would greatly improve the guest experience.

The hotel is large and spacious, with a lush, shady environment. The rooms are exceptionally clean. The staff are all very friendly and welcoming, and the service is excellent. The air conditioning in our room was a bit noisy, but when we informed the staff, they fixed it immediately. The swimming pool is huge, and the kids absolutely loved it!

The hotel is located 20 minutes' walk from a shopping mall and 10 min walk to Pattaya North bus station.  The hotel is clean, tidy, and has a nice swimming pool where you can cool off.  The rooms are nice and look new.  The shower has good pressure.  The gym has 2 treadmills, 2 bikes, and one more machine.  It has no weight equipment, just some dumbbells.  The staff at the front desk was very pleasant.  Thank you!

The front desk service was excellent; they always greeted us with a smile. There was an older staff member at the front desk whose English was very good, and she was so warm and welcoming. When I was leaving, she even reminded me to make sure I hadn't forgotten my passport.

We love this hotel and it's not our first time staying here. Breakfasts are decent, the beach is just across the road, and there's a promenade, currency exchange booths, 7/11, tuk-tuks, and the Jomtien Night Market with Russian cuisine (789 restaurant) nearby. The grounds are spacious and well-maintained, with a playground and three swimming pools. Some of the rooms are a bit tired in places, but they are large and cozy. The staff are friendly. We'll definitely be back.

We arrived in Bangkok at 8:50 PM. After completing all the formalities and making our way to Pattaya, we finally reached the hotel. The check-in experience was excellent. A staff member kindly took our two suitcases and escorted us to the elevator, taking us to the first floor. There, during check-in, they clearly showed us photos on cards detailing the pool's location and operating hours, as well as where breakfast is served. We paid a 1000 baht deposit. The same helpful staff member then assisted us with our luggage to our room; he was very polite. Our room was incredibly spacious and had a fantastic mountain view! Waking up in the morning to such a magnificent view is pure bliss and so refreshing for the eyes, with so much greenery around. The hotel is located near Bali Hai Pier, and like many others, we chose this hotel for its convenient access to Koh Larn, allowing us to head out leisurely in the morning. Walking Street is also nearby; if the video loads, you can clearly see the pier and Walking Street right next to it. The breakfasts are quite good, even offering soups, which rotate daily between pork and chicken options. The staff are all very kind, and I especially want to highlight the exceptional housekeeping – they cleaned our room *every single day*! Thank you, you guys are great!

5/10. I stayed in the first building at the front. The location is good, close to the mall, and convenient for travel. The staff provided good service. The pool is wide and clean, and the water pressure is strong, with brushes available. What needs improvement: There were so many mosquitoes in the room, I was afraid of getting dengue fever. My room was on the balcony side, directly opposite an unfinished building which was a bit spooky. It would probably be better to book a different building. I couldn't change rooms, and the air conditioning was very loud.

perfect location for travelers, close to soi6 ,close to hollywood, tons of food / night market places near by. tons of massage places near by. good services , easy to locating by grab. the only thing that I might consern is since it's close to hollywood therefore, you can hear the subwoofer from outside.

Initially, they gave me a bad room with an unpleasant odor. Afterwards, I went to the reception and informed them about the bad smell, and they gave me another room that was much better. The cleaning lady cleaned the room the next day and told me to change some things, which she did very well. Thank you for your service. Honestly, the price at this hotel is very good considering the service. I recommend that if someone else is dissatisfied with this service, they should go somewhere else and pay more. This hotel offers excellent value for money. Thank you for everything. That's all I have to say.