4-Star Hotels in Krakow

The location is excellent. Just around the corner is the Square Center. Turning the other way, you'll find the tram station, making it very convenient to catch a ride. However, taxis can't enter, so you have to walk to the tram station. The facilities are very good, and the rooms are bright. Although there's a restaurant and bar downstairs, it didn't affect my sleep at night. I didn't use the hotel's on-site restaurant for breakfast, as I'd heard the reviews weren't very good. Because there's a cafe downstairs that offers brunch, it's very convenient. I was very pleased with the elevator, so I didn't have to worry about climbing stairs in this old building.

The hotel’s location is excellent—just a short 10‑minute walk from the train station and very close to the scenic highlights of the old town. This made exploring the area both convenient and enjoyable. In terms of amenities, the water pressure / water saving mode could be improved, as the outflow was rather weak and not very comfortable. On the positive side, the breakfast was outstanding, offering a wide variety of fresh and delicious options that made mornings a real treat.

Hotel location is excellent, there is a light rail station downstairs, very convenient It is only about 5 minutes walk to the famous attractions Wawel Castle. The hotel was newly opened for a few months. The indoor environment was very beautiful and clean. The service staff was very friendly. Only after staying for one night, the air conditioner broke. The service staff helped us convert the new room. Unfortunately, the air conditioner in the new room was also bad. Finally, I agreed to open the window for ventilation. If the same problem is faced in summer, It's gonna be more troublesome. For breakfast, each person chooses a main course first, and then the buffet bar collects drinks and a small amount of food, such as yogurt, fruit, bread, eggs, salad, which tastes good. There is a gym room and sauna room, the environment is clean and elegant, it is a good place to relax. Overall a good experience

The hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station. Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift. Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!

The location is convenient from the train station and the old town. The room facilities are very good, our room is on the fifth floor, there is always a sound on the top floor at night, but fortunately there is no night. Breakfast food such as Samsung Hotel, hot dishes are also less variety, there are two languages Bowen and English without photos, too inconvenient.

I had an amazing stay in Venetian house Kraków’s Market Square. The location is absolutely perfect—right in the heart of the Old Town, easy access to all the city’s main attractions. Being able to step out and instantly explore the beautiful streets, historic landmarks, and charming cafes was a huge plus. Overall, I highly recommend this hotel for anyone visiting Kraków. The combination of location, comfort, and top-notch service made it an unforgettable stay. I will definitely be returning!

Nice please good price and perfect location between the old town and Jewish quarter literally 5 minutes walk to both. Nice large and clean rooms. However my room only had a bath which I knew it was either a shower or a bath but I feel like it might be better to make everyone choose as I think everyone will have a definite preference but not the end of the world. Breakfast is a bit boring and I probably would just go into town rather than use theirs as it's very expensive and not great compared to the rest of Krakow. Nice place nice staff and nice location

I wish I'd read more reviews on other platforms as what I experienced was common and longstanding. It looked good on paper and was affordable. The first room 107 was at the back with a blocked view and air con that didn't work. After 5 hours a/c at 18 but still at 27 in the room I felt like I was suffocating and got moved (3am). Second room 403 great view but curtains cream. Lit up all night. Then light with dawn. And trams outside along with church bells mean you have to be a great sleeper (I had an eye mask and earplugs but to no avail). All rooms have 2 single beds together and 2 single duvets which I personallydont like. It's definitely not 4*. The location was decent but a schlepp to the old town. Good tram connections.

I arrived at the hotel in the early hours of the morning and told the front desk I'd check out an hour late. The next morning, the front desk called to remind me that I still had a few things to pack and was about to leave when the housekeeper started banging on the door and even tried to enter with a key. This is the first time I've encountered this in all my years of staying in hotels. There are several flights of stairs leading up and down, and I was carrying a 30kg suitcase all by myself; no one offered to help, and there was no elevator. Finally, a young woman at the front desk couldn't bear to see me like this and helped me with another suitcase. The young woman was kind, but the hotel service was terrible. The cleaning was so-so by European standards, and the bed was so soft I couldn't even sit up straight. Oh well.

Very nice hotel with good value for money. The meals are very good. The indoor playground and the swimming pool are a plus. I recommend this hotel for a short stay.