3-Star Hotels in Krakow

Our stay at the hotel was very pleasant. The included breakfasts were excellent. Overall, a 10/10. We would definitely choose the Q HOTEL chain again if the opportunity arises. Highly recommended.

Everything was great during my stay. The hotel was very comfortable and the service was excellent. The only thing that was not entirely clear to me is how the security deposit will be refunded. I would like to know how the refund process works and how long it usually takes to receive the amount that was requested upon arrival.

I really liked the Columbus Hotel. It's just a few minutes' walk from Grzegorzki train station, which is the next stop after the main station Rynek, coming from the airport. I was in a twin room with a balcony, bathtub, fridge, complimentary water, toiletries. Lovely, bright and clean, comfy beds and nice bedding. Breakfast was delicious. The scrambled egg and little sausages were so tasty. The cakes were lovely with coffee afterwards. Also cereal, meats, cheese, fruit, yoghurt and breads and juices. Lovely and quiet, never heard a sound from other guests in their rooms. A real calm and relaxed vibe. There's also an outdoor seating area and a shop across the road. The tram stops are just to the side and are so easy and frequent. Ticket machines are at the stop, or you can pay on board. Don't forget to validate your ticket. Great base for exploring the Jewish quarter and ghetto, Schindler Factory Museum and don't miss the Plaszow guided tour, a highlight so far. Tram 3 and 24 takes you there from outside hotel and coats 4 zlotys. They are in the process of building a museum there, so it's going to be much busier in the future. Go now while its not as well known. I would definitely return to Columbus hotel, an excellent choice, enjoy!

This is a nice small apartment. The kitchen has a saucepan and frying pan with a few utensils, which are enough for basic cooking. The fridge is handy. The shower is warm and has good pressure. The air conditioning works. I was on the top floor. There's a lift. I had a balcony overlooking the cemetery. The basement has a washing machine but I didn't try it. It's about a 12 minute walk to Krakov Glowny station. From there, it's about 10 minutes to the main square and another 20 minutes to the old town. Communication with the property owner was good and generally fast. Contrary to the Trip listing (May 2026), this apartment has no front desk. As I later read in a review, it's self check-in. Unfortunately, the instructions weren't sent to me. I called the property when I was there and they sent them via WhatsApp. Make sure you have the instructions before you go! I wasted time trying to use the QR code on the front door. This is not for the apartment. I wanted to extend my stay but the property was booked. I left my water bottle behind. The owner arranged for the service staff to meet me the following day to return it.

The positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice. The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage. The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.

It's about a 5-minute walk from Krakow Central Station, and about a 10-minute walk from Krakow's Old Town, and other tourist attractions are within walking distance. There's a convenience store just a 1-minute walk away. The building is old, as it's close to the Old Town. The staff are cheerful and friendly. I also went to the Auschwitz Concentration Camp Museum and the Weliczka Salt Mine, so I would be using Krakow Central Station as a base for sightseeing, so it was important that the hotel was close to the station. I decided on this hotel because it was the best value for money. It turned out to be a good choice. By the way, there is no air conditioning or refrigerator. This is common in Europe.

The hotel was very comfortable and clean and the hotel is located near the castle well-communicated with the centre and in a very quiet area.

It’s a quaint hotel in an old building. The decor is quite beautiful and is probably its strength in my opinion, particularly the breakfast room. The staff was friendly and helpful enough. The shower was very slow at draining, making a pool to stand in which wasn’t the most pleasant thing. The location is really good though if you want to be near the main city attractions.

PROS *Lovely spacious rooms with nicely refurbished bathrooms. *The breakfast area looks presentable with a fairly decent selection. *Bottled water is provided daily, you just have to make sure you hang the sign to request to clean the room. *Hotel is centrally located right by the square. It’s near grocery stores, restaurants, donut/pastry shops & souvenir shops. CONS *The carpets “looked” dirty & old, not very pleasing to look at but they’re not - just gives that impression! *The main downside for me is the noise. Our room was facing the front which is where pedestrians walk through to the square. Earplugs were supplied by Hotel but they didn’t make a difference. There were loud revellers until 4:30am daily, then once that ends, the delivery trucks & refuse collectors pass through which were just as loud! Needless to say I didn’t get a full night sleep for 4 nights. Overall, it’s a clean & very reasonably priced hotel. May I also add we are a group that booked 4 rooms. 2 rooms were in the quiet side but the other 2 were in the noisy part. Not all rooms are the same. However, if you can sleep through anything then this wouldn’t be as much of an issue as it was for me.

The sanitation quarter is because there is a little taste in the toilet. There is no other problem. My friend and I are just right for a room alone. The room size is too small for two people. It is close to a traffic road. I will hear the sound of the car passing at night. The first floor coffee machine and tea bag are always used. There is a good bar nearby. Go to Wengcheng for 15 minutes. The price is also good .