4-Star Hotels in Cardiff

A bit chilly, but otherwise perfect. It's very close to the train station, making transportation convenient, and there are many great food options nearby. The restaurant's breakfast is excellent. It's a perfect retreat, quiet yet centrally located, and the service attitude is also very good.

The views here are exceptional. The service and staff were all of the highest standards. Would definitely return and recommend.

Clean and comfortable. Very serene location. Will come back again

I arrived quickly as it's close to the train station. The location is excellent! It's on the main street but wasn't chaotic or noisy, which was a plus. The self check-in/check-out kiosks made things convenient, and the staff were incredibly, incredibly friendly. The room itself was clean, and the elephant and swan towel art on the bed was especially cute. It immediately put me in a good mood when I walked in. Although there wasn't a fridge in the room, I asked at reception, and they kindly stored my wine in the hotel bar fridge, allowing my friends and I to have an enjoyable night. I was worried the window might look small from the photos, but the view was so beautiful that it didn't feel small at all.

Good location not far from centre of Cardiff. Service was poor, receptionists seemed like they didn’t want to be working there and breakfast staff like their family had just died. That said the breakfast was good quality and the room was good. Needed some cobwebs removed and mould cleaned from bathroom

Great place for a quick getaway

The apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.

Didn’t have any cause to use reception other than check in and out. Staff were friendly and explained times for breakfast and check out.  No fridge in room and no ice machine available even though advertised in the rooms and on entrance to lifts.  Other than this would recommend.

Had a lovely stay here, hotel was closer to many thing for you to walk around 10min. Services from staff was good. Breakfast was alright and not too fancy. You can also access the pool and other facilities. Bed was okay and comfortable only downside is that they can only change the sheets after 3days not every day when room service does their day rounds. Overall I will definitely recommend. Will definitely visit again.

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.