3-Star Hotels in Cardiff

Hotel is located in quiet location bit away from buzz of town center, had a comfortable sleep. Breakfast charged at GBP 15 and service during Breakfast a let down. Before the time got over, some items finished and were not replenished and on enquiry, a curt ”it's over” was not great. Parking charge of GBP 10 was a slight surprise as it wasn't clear from trip.com while booking. Hotel has a lovely terrace facing water and basic but functional bar. Overall nice comfortable stay but not good value for money.

I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out. However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them. Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion. Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.

Here’s a natural and fluent English version suitable for a hotel review: The room was bigger than I expected and felt spacious with good ventilation. The bed was clean and comfortable. Unfortunately, there was a slight odor in the bathroom, and I hope it can be cleaned more thoroughly next time. Overall, I had a good stay, and I would definitely choose to stay here again on my next visit.

Was the cheapest option I could find on that day, but it really impressed me. Location was good, right next to Cardiff queen street and around 20 mins by foot from Cardiff central. Hotel was nice, staff were friendly and had all the necessary amenities. Rooms were quite small but sufficient unless you have big luggages. Only issue I had was that there’s a dip in the middle of the bed which was quite strange.

Please note that Travelodge hotels in the UK do not offer luggage storage services. Because we arrived early and our room wasn't ready yet, early check-in was not an option, and the hotel could not hold our bags. We had no choice but to transport our heavy luggage to a nearby third-party storage facility. Aside from this logistical issue, the rest of the amenities were standard and acceptable.

It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy. Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel. Great service in the restaurant.

I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed. The bathrooms had gorgeous jacuzzi baths and stone basins. The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange. The staff here are very friendly and go out of their way to ensure you have the best stay. Can’t wait to go back.

This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!

Stayed at this hotel for five days the beds was very comfortable. Rooms are very clean. Waitrose and Lidl‘s two minute walk regular buses into Cardiff. Breakfast available at the hotel. Staff are absolutely lovely and always ready to help. She’s a very friendly hotel with country walks nearby rooms have bath with a shower always hot water available me and my husband had a very comfortable pleasant stay well definitely return the hotel is more of a motel but would not hesitate recommending as you have everything you need the rooms are basic but do you have a kettle tea and coffee supplied clean towels extremely comfortable bed and the rooms are clean staff are very welcoming and friendly

I had asked if I could store my luggage a couple of hours before checking in. I cannot recall getting a confirmation of this, which would have notified me that there would be a charge of £5, which the receptionist informed me of when I arrived. Had I have known I would have made other arrangements and not wasted the journey and been inconvenienced. When I arrived a guest was complaining about how warm the rooms were and that the fans provided due nothing and that it was a possible health threat. I pointed out that there was a note on my booking about air conditioning being out of action or words to that effect but in theory, why is this not pointed out before the booking is made? It seems like you want the money and then expect us to jump though the hoops of trying to get a refund from the hotel and washing your hands of the situation as I found when I rang Trip.com - it should be a human right to have decent ventilation but with the hurdles you set in motion, it might be seen that you rely on people giving in and giving up to getting a refund on those grounds and so I did you a favour and stuck with it, fearing the worse for when I checked in later that evening. It could have been a lot better and it could have been worse. The general toilet and area on floor 2 was disgusting and had no toilet paper and seemed not to have been monitored regularly, when I went to use it after checking out. I’m amazed that there is a higher price tag shown to show the saving  on these rooms, in my estimation the lower price I paid should have been the higher price. The standards were so much better when it was The Big Sleep Hotel. *************