4-Star Hotels in Lyon

The same as other Tribes I have stayed at but a bit less good vibes. I was feeling unwell for the majority of my stay but I can still pick up on care and attention from staff when I am unwell in fact their probably ought to have been more. More function that funk! Likely not to stay again when in Lyon and to add, bad reviews are rare from me as you will see from my passed reviews. I didn't even feel like saying thank you. Very unlike me.

The hotel is in a great location—well-appointed, refined, and quiet, facing a park. You can catch a bus right outside, making it very convenient to reach the train station and the city center. The front desk and concierge services are very attentive and thoughtful. The hotel has a more classical style, and even the public restrooms are very clean. The room includes a separate kitchen, which is very convenient. However, there are a few drawbacks: 1. The air conditioning is not in operation recently, so the room feels rather stuffy. 2. The size and comfort of the pillows may vary from person to person, but I personally didn’t find them very comfortable. 3. The large shower head has some water stains, hence slightly clogged, causing the water flow to be less smooth.

The location is super convenient, right next to the train station with a direct airport express line. You can reach a large shopping mall just by crossing through the train station, and the biggest market is only about a fifteen-minute walk away. The room was very clean, and a great feature was the separate wet and dry areas in the bathroom, which made it easy for two people to get ready at the same time. However, the sofa bed was just a sofa and couldn't actually be used as a single bed for sleeping. The bathroom had two small capsules, like coffee pods, that you could attach to the showerhead for different scents, which was pretty cool and unique.

The hotel is located on a mountain, so public transportation is inconvenient, especially if you're dragging luggage; you'll have to rely on Uber. However, the advantage is that everything is within easy walking distance; even the river is only a 15-minute walk downhill. The room was decent, quite large, but not very warm and didn't offer much of a view. However, some basic research beforehand would have helped. The breakfast wasn't as good as I expected, just average. The service was quite good. The steaming water in the hotel swimming pool was actually quite cold; it was just too cold outside. 😂

The location of the hotel is a bit remote, a little away from the city and very close to the train station. There are many homeless tents under the train station bridge. The hotel facilities are okay, but the parking fee is a bit expensive.

This hôtel is over rated. The reception area is minuscule, the overall layout is complicated with multiple small corridors and more doors than I have ever seen! The cleanliness was ok but it was very dated in the room. I had to cover The bedside table with a towel iPad the wood was chipped. The cushions also do not seem to be changed between customers. The shower was ok but not amazing as the water temperature kept changing on its own (most likely when someone in another room was using hit water). The soap dispenser in the shower contained a good quality soap, but it was almost empty so I couldn’t use it on day 2. I wouldn’t stay there again. The staff were however super helpful and friendly.

The cleanliness was not satisfactory — I found dirty shoe prints and someone else’s hair in the bathtub. I reported the issue to the front desk and requested a room change, but they told me there were no available rooms that night and asked me to handle it myself. The location is average, not very close to the city center. The positive side is that the hotel is very quiet, the bed is comfortable, and the gym is quite good.

Everything was clean and I had a pleasant stay. However, the window blinds were broken so you could not sleep in darkness. The toilet kept making noises.

The check-in process. I arrived at 10 PM and discovered it was impossible to access the property without first completing an online registration to get an access code. The most frustrating part was having to pay the city tax separately online before receiving this crucial code. Why isn't this tax included directly in the total price when booking online? It would avoid cumbersome steps on a smartphone in front of the door late at night, especially when the room is already paid for. Automation should simplify the customer's life, not add administrative hurdles in the middle of the night. I do not recommend this establishment if you're looking for a smooth experience.

I spent 2 nights and it went well despite the receptionist. For a 4-star hotel in the city of Lyon, the reception should be impeccable. When I arrived there was no one at the reception (a little before 3 p.m.), I waited 5 minutes for her to arrive. She arrived eating her cake and she barely said hello to me with her cake in her mouth. She did my check-in with her cake still on and she explained nothing to me about the room, the hotel, she asked me to pay the 5€ tax and she was not at all kind or friendly. She finished my check-in and I asked her about the wifi, if I could come back in the evening, etc. It was especially because she did not even have the predisposition to be nice. The next morning I went out and I ran into her and she did not even say hello. The last day, before leaving, I gave the card and there was a woman with her (the boss or manager) and suddenly she became nice, friendly and she even thanked me and wished me a good day!! All because her boss was there. On the other hand, her evening colleague was very nice. For a 4* hotel, politeness should be important. Otherwise, the rest was good, I would have given it a higher rating but the receptionist was horrible.