4-Star Hotels in Munich

The hotel is right next to the Munich Central station. There is a supermarket store nearby within 1 min walking. The Neni Chicken restaurant provides delicious food at night, and the vibe is excellent. Overall, we are satisfied with the stay!

I stayed in a family apartment with a loft. It had a kitchen with all the cooking utensils and cutlery, plus a washing machine, fridge, and dishwasher, which made living there very convenient. The only downside was that the loft felt a bit cramped due to the low ceiling height.

While your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable. My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures. Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias. A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team. Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel. Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden. Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an. Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.

I recently stayed at Flemings Hotel for three nights and found its location to be exceptional. Just a 5-minute walk from München Hauptbahnhof (central station), the hotel is also very close to Marienplatz and easily walkable to the renowned art museums, making it perfect for travelers wanting to explore Munich on foot. The room was noticeably clean, maintaining a high standard of housekeeping. However, one unusual design feature stood out - the fully glass toilet area. While visually modern, this design choice completely lacks privacy, which felt awkward and uncomfortable. It's something potential guests should be aware of before booking. The hotel's Italian restaurant was a consistent highlight of my stay. I dined there every evening, and the dinner service was exceptional. The service staff during dinner were particularly outstanding - attentive, friendly, and professional. The food was consistently good, making my evening meals a real pleasure. Unfortunately, my last day brought a stark contrast. I decided to try the hotel's breakfast, and the experience was disappointing. The service staff at breakfast was noticeably different - the approach felt rude and impersonal. The way payment and room number were requested came across as condescending, which was a significant departure from the warmth I'd experienced during dinner. The breakfast itself was underwhelming, with little to recommend. To sum up, the hotel offers a great location and excellent dinner service, but comes with some notable inconsistencies. The glass toilet design might be a deal-breaker for those seeking privacy, and the breakfast service needs improvement. For travelers who prioritize location and don't mind an unconventional bathroom layout, this hotel could still be a solid choice.

I had a pleasant stay at Holiday Inn, and the staff were professional, friendly, and well trained. The check-in process was quick and smooth, and there are plenty of choices for breakfast. The room was clean, comfortable, and spacious enough for a solo traveller. I was able to fully open a 28-inch suitcase on the floor without any issues. The hotel’s cleanliness was excellent, and I especially appreciated the handwritten welcome card on the bed, which made the stay feel more personal and welcoming. All the coffee and drinks provided on the table were complimentary. The shower had strong water pressure, and the water temperature remained stable throughout my stay. If you’re staying for multiple nights, note that housekeeping is only provided upon request (free of charge). The staff will ask for your preference during check-in, which I found to be a thoughtful and environmentally friendly approach. The hotel is not located in the city centre or near Marienplatz, but getting there is easy. Tram No. 19 is just a short walk away, and after six stops, you’ll reach the Old Town. If you prefer taking the S-Bahn, Leuchtenbergring Station is located directly opposite the hotel. However, be aware that the station is only accessible via stairs, so if you’re travelling with large or heavy luggage, this is something to consider. Overall, I enjoyed my stay and would recommend this hotel for its excellent service, cleanliness, and convenient public transport connections.

The location was fantastic, very close to the station and within easy reach of the city center. The neighborhood felt very safe, which was a big plus. It was also great to have a supermarket and a coin laundry within walking distance. The room itself was spacious, clean, and comfortable. When the hairdryer in the room wasn't working, I went to the front desk and they immediately lent me a spare, which I thought was excellent service.

Near to main station, exit from nord exit for a shorter walk. Also a few steps away from the metro station. There is a tram at the door, which is convenient. We were given a corner room with king size bed. The room layout was however awkward, with very little walking space and space for luggage. The toilet was also very small. The mini bar (with coffee machine) was placed in a cabinet, without lighting, which was quite odd. The wifi in this room was not good, could only get signals near the toilet. We had a second room on the other side of the corridor, and the wifi worked well. As the room is near the tram, it was not quiet at night. You could consider the same hotel on the other street for a quieter room (which we also stayed before). However, service was good and we appreciated the amenities in the room. It was a good night sleep.

This hotel is super close, only about a 5-minute walk from Munich Central Station. The hotel itself is a bit older, but it's very well-maintained and clean. For a Japanese person, the room felt incredibly spacious and comfortable.

I stayed here temporarily to work on a paper. The footsteps upstairs were incredibly loud, I'm not sure if it was the stairs or something else. The room itself was a nice studio, well-decorated and laid out, but it smelled of new construction and cooking. Check-in was quite easy, but the room didn't even have a deadbolt. People often gathered to smoke outside the entrance downstairs. I wouldn't really recommend it for single women who are easily scared. It's right next to OEZ, so shopping is quite convenient. It's a very cheap hotel, and for the price, the environment was decent. The sheets had some dirty spots, I don't think they'd been changed. I just shook them off and went back to sleep…

The room is clean and hygienic, with complete facilities. It is very close to the supermarket and S line, convenient for travel, and the ticket purchase belongs to the M area. Good service! Second stay, next time I will come here again. Very satisfied.