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Posted on Jan 30, 2026
Guest User
We stayed in a loft-style room with our child. The room was very spacious; even if two adults and two children stayed together, it wouldn't feel cramped at all. There was even a bag of building blocks in the room for the kids to play with. With the heater on, it was very warm both upstairs and downstairs. I've stayed in many family-friendly hotels with my child, and this one is definitely the best in terms of service. The staff were genuinely enthusiastic. Before check-in, the butler kept in touch with me about various activities, and the hotel kept bringing us things—drinks, fruit, afternoon tea, and a heartwarming bowl of porridge in the evening. We were already full just from the complimentary items! Li Rencui from the housekeeping department was very warm and attentive, even washing our child's clothes for us—we felt so bad! We hadn't made a reservation for afternoon tea, but the staff proactively arranged something for us. The staff member next to the hot pot pool was also very attentive, constantly reminding the children to check their feet for blisters if they soaked for too long. My child soaked for too long and refused to get out, resulting in wrinkles on their feet, and the staff member even thoughtfully found some band-aids for them. I would definitely recommend this hotel to all my friends bringing their children; it's like the Haidilao of the hotel world!
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Price per night fromRUB 9,864
Posted on Mar 17, 2024
DORISTAOO
My boyfriend and I celebrated our 10th anniversary together. We wanted to find a quiet place where we could spend the day alone. We compared many hotels on Ctrip and finally chose Hegu Village. After arriving at the B&B, I can only say that it completely met my initial expectations. It is located in a valley and has a kind of hidden beauty. Sitting under the eaves of the room and daydreaming, I felt like I could relax for the whole day and say goodbye to the hustle and bustle of the city. This feeling of returning to nature is great. The B&B service is also very considerate. The housekeeper will contact us in advance, set up a group, introduce the facilities of the B&B, and reserve meals. We ordered a set meal for 2 people, which was delicious and large in quantity. The breakfast was a set meal, which was also delicious. Before leaving, the housekeeper also gave me peanuts that they grew themselves~
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Price per night fromRUB 10,469
Posted on Apr 18, 2025
Guest User
Food: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night fromRUB 8,113
Posted on Dec 31, 2024|Deluxe Panorama Family Loft
Guest UserThe overall environment is okay. After all, it is a B&B. The services and sanitation are definitely not as good as those of a hotel, but it is relatively clean. You can fish and soak in hot springs. The outdoor mountain views are quite beautiful. Inside the B&B, you can have afternoon tea with friends by the fire. It feels good to be together together. It is a leisurely and relaxing trip. Overall it is relatively quiet. I would recommend it. The lady at the store is very enthusiastic and I would recommend it.
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Price per night fromRUB 10,247
Posted on Aug 16, 2024
Monica de Oliveira
We went on a big group of families/friends and booked all rooms for our crew. It was a nice experience, hotel service is good, kind and warm people, supportive and caring. Hotel is very clean and breakfast was generously adapted to a western style. Good time spent.
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Price per night fromRUB 5,043
Posted on Apr 19, 2026
Guest User
Very unexpected, I didn’t have much expectation for the hotel, because it was a temporary reservation, but the first meal after coming to the hotel was the fish head soup booked at the hotel. There was no fishy smell at all. The umami was very soft and the roasted meat was extremely tender, which made my impression full. The next day I woke up and opened the curtains to a hill and lotus pond with a wide view. The real environment will be more refreshing than the photos.
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Price per night fromRUB 5,327
Posted on May 3, 2024
Guest User
Before the trip, the housekeeper gave some thoughtful suggestions for attractions and recommended routes for elderly and family tours. After checking in, the room was very clean and tidy. The auntie cleaned the room and carefully covered the lid of the mineral water bucket for me. When there were activities at nearby attractions, the housekeeper reminded me on WeChat a long time in advance whether I would participate. After checking out, he would also pay attention to whether I had arrived home safely. The scenery outside the room was very comfortable and relaxing. It was considerate and comfortable. The children kept saying that they would stay here again next time 😁
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Price per night fromRUB 6,424
Posted on Jun 19, 2026
Meitiandoushixingyunrio物超所值,因為是突發奇想來玩的,所以凌晨聯繫的酒店,前台小姐姐很熱情,不僅給我們找到了離酒店最近的位置,還出來接我們,並且辦理入住的時候給了我們一間看湖景最好的房間,還提前打開了空調,直接舒適入住!並且因為我們是凌晨入住的,雖然提前和我們説了早餐時間,但是我們起不來就沒打算去吃早餐,誰知道居然給我們留了一部分特色早餐,在我們起床後送過來,超級貼心!!!很感謝啊!!!然後酒店套餐包含景區門票,前台在退房的時候也細心提示我們到景點的時間和距離,並給了我們一個比較省時的路線,遊玩性拉滿!出門之後,酒店的迎賓大爺也很熱情,和我們説周邊好吃好玩的地方,賓至如歸啊!
這次來常州的短暫之旅因為這家酒店變得很美滿,下次再來玩的話肯定還會選擇這家店的!
再説一萬遍!這家酒店湖景房很漂亮!!!
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Price per night fromRUB 7,497
Posted on Apr 6, 2024
Guest User
Traveling with pets, this hotel's pet-friendly policy is very popular with me. From the room environment to the service, there is nothing to say, and it is the consistent standard of Hantian. It is worth mentioning the outdoor environment. The resort is built on a mountain, with a large green space and complete supporting facilities. The Hong Kong-style open-air restaurant tastes great. I didn't have time to check in at the Chinese restaurant because I didn't see any set meals. It is recommended that the restaurant set up more set meals so that everyone can try each restaurant. The only bad thing about the stay experience is that the room sound insulation is average, but since you are staying in a pet-friendly hotel, it is normal to hear dogs barking, and I completely understand.
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Price per night fromRUB 5,660
Posted on Dec 14, 2025
M225262****
The first trip to a different place with my girlfriend hahaha, I hesitated for a long time and finally chose this homestay. After two days of experience, I found that the choice was not wrong. The environment in the courtyard is very good, there is a free cute pet feeding experience, and I met wild rabbits at night. The projection of the room is also very clear, and the WeChat contact with the small housekeeper in the hospital is also very timely. If you miss breakfast time in the morning, you will also give us handmade dumplings and Xiaolongbao separately. (ps: chestnut roast chicken fried chicken is delicious!) Finally, if you come next time, you will still choose here, I highly recommend this homestay! ! !
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Price per night fromRUB 4,624