Find the perfect stay with trusted ratings and reviews.
Posted on Jan 30, 2026
Guest User
We stayed in a loft-style room with our child. The room was very spacious; even if two adults and two children stayed together, it wouldn't feel cramped at all. There was even a bag of building blocks in the room for the kids to play with. With the heater on, it was very warm both upstairs and downstairs. I've stayed in many family-friendly hotels with my child, and this one is definitely the best in terms of service. The staff were genuinely enthusiastic. Before check-in, the butler kept in touch with me about various activities, and the hotel kept bringing us things—drinks, fruit, afternoon tea, and a heartwarming bowl of porridge in the evening. We were already full just from the complimentary items! Li Rencui from the housekeeping department was very warm and attentive, even washing our child's clothes for us—we felt so bad! We hadn't made a reservation for afternoon tea, but the staff proactively arranged something for us. The staff member next to the hot pot pool was also very attentive, constantly reminding the children to check their feet for blisters if they soaked for too long. My child soaked for too long and refused to get out, resulting in wrinkles on their feet, and the staff member even thoughtfully found some band-aids for them. I would definitely recommend this hotel to all my friends bringing their children; it's like the Haidilao of the hotel world!
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Price per night fromCAD 165
Posted on Mar 17, 2024
DORISTAOO
My boyfriend and I celebrated our 10th anniversary together. We wanted to find a quiet place where we could spend the day alone. We compared many hotels on Ctrip and finally chose Hegu Village. After arriving at the B&B, I can only say that it completely met my initial expectations. It is located in a valley and has a kind of hidden beauty. Sitting under the eaves of the room and daydreaming, I felt like I could relax for the whole day and say goodbye to the hustle and bustle of the city. This feeling of returning to nature is great. The B&B service is also very considerate. The housekeeper will contact us in advance, set up a group, introduce the facilities of the B&B, and reserve meals. We ordered a set meal for 2 people, which was delicious and large in quantity. The breakfast was a set meal, which was also delicious. Before leaving, the housekeeper also gave me peanuts that they grew themselves~
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Price per night fromCAD 175
Posted on Dec 31, 2024|Deluxe Panorama Family Loft
Guest UserThe overall environment is okay. After all, it is a B&B. The services and sanitation are definitely not as good as those of a hotel, but it is relatively clean. You can fish and soak in hot springs. The outdoor mountain views are quite beautiful. Inside the B&B, you can have afternoon tea with friends by the fire. It feels good to be together together. It is a leisurely and relaxing trip. Overall it is relatively quiet. I would recommend it. The lady at the store is very enthusiastic and I would recommend it.
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Price per night fromCAD 154
Posted on May 3, 2024
Guest User
Before the trip, the housekeeper gave some thoughtful suggestions for attractions and recommended routes for elderly and family tours. After checking in, the room was very clean and tidy. The auntie cleaned the room and carefully covered the lid of the mineral water bucket for me. When there were activities at nearby attractions, the housekeeper reminded me on WeChat a long time in advance whether I would participate. After checking out, he would also pay attention to whether I had arrived home safely. The scenery outside the room was very comfortable and relaxing. It was considerate and comfortable. The children kept saying that they would stay here again next time 😁
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Price per night fromCAD 95
Posted on Aug 16, 2024
Monica de Oliveira
We went on a big group of families/friends and booked all rooms for our crew. It was a nice experience, hotel service is good, kind and warm people, supportive and caring. Hotel is very clean and breakfast was generously adapted to a western style. Good time spent.
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Price per night fromCAD 63
Posted on Nov 2, 2025
GloriaZZ
This time, I traveled with my dog, and the hotel provided a small gift, a bed, and a bowl for him. Pet-related facilities were also readily available throughout the hotel, which was really great. The only downside was that the dog bed was a bit small; my dog couldn't sleep in it properly, haha.
The hotel environment is superb. Just like its name suggests, it's situated by a lake and nestled in the woods. The treehouses are all individual villas, very quiet, and perfect for those who enjoy peaceful scenery.
From the receptionist to the security guard and the restaurant staff, everyone was incredibly friendly. Thumbs up! ^_^ The hotel is very close to the entrance to Tianmu Lake, allowing for multiple entries and exits during my stay. If I ever visit Liyang again, I'll definitely book this hotel again!
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Price per night fromCAD 136
Posted on Apr 18, 2025
Guest User
Food: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night fromCAD 116
Posted on Jul 6, 2026
Guest User899 yuan booked a 2-night garden view room, presented tickets for Shanshuiyuan and Nanshan Bamboo Sea, free turtle feeding, free kayaking experience, full price! The room is large, the facilities are new, the Kohler bathroom, not only has a large balcony but also an L-shaped sofa. 2 big and 1 small make up for the breakfast and attraction tickets for the 7-year-old child. The location is very good. It is at the entrance of the Shanshuiyuan. Although there is no swimming facilities, you can go to the Tianmu Lake Hotel across the road for 60 yuan per person. The child fell and the hotel sent iodophor cotton swabs and ice buckets. Microwave heating is also available, and the dinner that was not finished the night before is served for lunch the next day.
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Price per night fromCAD 107
Posted on Apr 6, 2024
Guest User
Traveling with pets, this hotel's pet-friendly policy is very popular with me. From the room environment to the service, there is nothing to say, and it is the consistent standard of Hantian. It is worth mentioning the outdoor environment. The resort is built on a mountain, with a large green space and complete supporting facilities. The Hong Kong-style open-air restaurant tastes great. I didn't have time to check in at the Chinese restaurant because I didn't see any set meals. It is recommended that the restaurant set up more set meals so that everyone can try each restaurant. The only bad thing about the stay experience is that the room sound insulation is average, but since you are staying in a pet-friendly hotel, it is normal to hear dogs barking, and I completely understand.
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Price per night fromCAD 95
Posted on Feb 15, 2024|Chun - Yan Yu Jiangnan - Special Double Bed Room
Zhendebuhuihejiudedukang
The whole family was very satisfied with our stay at this B&B during the Spring Festival. The courtyard has a lot of space and a nice view. The rooms are clean and tidy, and the smart facilities are very convenient. Each room has a balcony. The food and beverages at the B&B are also very good. We drank local white tea, which was very fragrant, and tasted fish heads from Tianmu Lake, which were very fresh, and there were also fresh strawberries presented by the boss. In addition, there is a parking lot in the courtyard, which is very convenient, and there are free charging piles. Very considerate and enthusiastic service.
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Price per night fromCAD 77